We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Galaxy

1,552 reviews
#40 of 267 Hotels in Krakow
Save
Traveller (438)
Room & Suite (330)
Dining (69)
Overview
  • Excellent58%
  • Very good34%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“bath salts”(39 reviews)
“jewish quarter”(195 reviews)
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4.0 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (1,552)Write a Review
There are newer reviews for Hotel Galaxy
See the most recent reviews
Filter reviews
1,124 results
Traveller rating
706
350
49
11
8
Traveller type
Time of year
LanguageEnglish
More languages
706
350
49
11
8
Show reviews that mention
All reviewsbath saltsjewish quarterandromeda restaurantgreat hotelbird songold townminute walkthe main squaresauna and steam roomswimming poolshopping mallschindler's factorygaleria kazimierzmodern hotelsalt minesspa facilitiesoverlooking the river
FilterEnglish
Updating list...
111 - 115 of 1,124 reviews
Reviewed 16 August 2017

fantastic hotel, the beds were so comfortable. the room was clean and tidy as was the en suite, we even had a window with blinds in the bathroom so that we could watch TV whilst showering and the technology in the room meant we could...More

1  Thank 891lorraineb
Response from Damian P, Kierownik ds. PR at Hotel GalaxyResponded 21 August 2017

Dear guest, Many thanks for your feedback following your recent stay with us at Galaxy Hotel. I was really pleased to read that you enjoyed your stay and you liked our great service we try our hardest to deliver to our guests. All of the...More

Reviewed 16 August 2017

Stayed here for 3 nights and everything was excellent. Rooms were very clean and modern with Air con. Just watch the floor of the shower as it becomes extremely slippy when wet. There was a good selection of hot and cold food at breakfast which...More

2  Thank ChrisB460211
Response from Damian P, Kierownik ds. PR at Hotel GalaxyResponded 21 August 2017

Dear Guest, Many thanks for posting your review following your recent stay with us at Galaxy Hotel. I was really happy that you enjoyed your stay with us and enjoyed the service that the great team here provided you with. I have passed on your...More

Reviewed 13 August 2017 via mobile

Horrendous - music playing until gone 4am and when rang reception was told to try earplugs - won't come here again - this is our third time in Krakow and do not recommend staying here! The bedrooms are fine as is the rest but not...More

Thank htiom
Response from Damian P, Kierownik ds. PR at Hotel GalaxyResponded 21 August 2017

Dear Guest, please sccept our apologize. Of course hotel should be comfortable and quite place. We are so sorry for all inconveniences. Please contact with our hotel, we try to make make amends this situtation. My kindest regards, Damian Pancerz

Reviewed 10 August 2017

Excellent hotel for visiting Krakow by car. The hotel is located just a bit outside the city center on the banks of the river. Access to highways is easy and fast. Very hospitable hotel, catering cleverly to families, couples, business people. Nice big rooms with...More

Thank J V
Response from Damian P, Kierownik ds. PR at Hotel GalaxyResponded 21 August 2017

Dear Guest, Many thanks for posting your review following your recent stay with us at Galaxy Hotel. I was really happy that you enjoyed your stay with us and enjoyed the service that the great team here provided you with. We are so happy tha...More

Reviewed 9 August 2017

Very comfortable hotel and fantastic breakfast choices. It is situated a bit of a walk from the nearest tram to the Old Town and not near any tram ticket machines but close to a modern mhuge shopping mall and not too far from the Jewish...More

1  Thank Jenny M
Response from Damian P, Kierownik ds. PR at Hotel GalaxyResponded 21 August 2017

Dear guest, Thanks you for your kind words following your stay with us at Galaxy Hotel. I was really happy to read that we met your expectations and that you enjoyed the great service provided to you by the team. Many thanks once again for...More

View more reviews
PreviousNext
12122232425225
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Spa
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$77 - US$174 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Krakow
#18 Romantic Hotel in Krakow
#22 Luxury Hotel in Krakow
#27 Business Hotel in Krakow
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$77 - US$174 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Krakow
#18 Romantic Hotel in Krakow
#22 Luxury Hotel in Krakow
#27 Business Hotel in Krakow
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (438)
Room & Suite (330)
Dining (69)
Pool & Beach (32)
Amenities (92)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Janet M
19 February 2018|
AnswerShow all 6 answers
Response from temp22017 | Reviewed this property |
hi agree with others jewish quarter and schindler's factory 7- 10 mins walk over bridge in front of hotel and sign posted,shopping mall has fast food outlets pizza hut ect and large supermarket carrefour, also good money... More
1
Vote
robrt
7 February 2018|
AnswerShow all 6 answers
Response from Andrew T | Reviewed this property |
never knew you could go nude in any sauna ... Bit strange of question to be honest
0
Votes
Janet M
22 January 2018|
AnswerShow all 4 answers
Response from LesleyMog | Reviewed this property |
We booked Auschwitz & Birkenhau (1 trip) online before we went & it’s about £28 per person. We used Krakow Local Tours & highly recommend. We booked the salt mines at the hotel which cost about £32 per person. Schindler’s... More
1
Vote
PreviousNext
12345630
Room Tips
"High floor facing River."
Read review
"We had a room facing the river which was lovely even in winter. There was a tram line coming over the river..."
Read review
"You can hear the trams that start up about 0530 so a room away from that end would be good."
Read review
"Higher floor, looking over the river opposite. We also mentioned it was our wedding anniversary &..."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing