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Hotel Galaxy

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#29 of 257 Hotels in Krakow
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Galaxy
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1,176 Reviews from our TripAdvisor Community

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Showing 855: English reviews
Preston, United Kingdom
Reviewed 28 August 2016

My wife and I booked the Galaxy hotel for a short city break to Krakow. We where met at the airport with the prearranged taxi from the hotel. This service was very good and cost 90 PLN ( about £20.00) for the half hour journey to the hotel. On arrival at the hotel we where welcomed by the friendly reception...

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1Thank Redcheq
Reviewed 28 August 2016 via mobile

Excellent hotel very central modern place. Helpful friendly staff. Very busy during our stay with a conference so bar was rammed needed a few more staff Breakfast was a little different but nice caters for everybody lots of variety. Rooms were well equipped clean & modern Would recommend

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Thank 1393July
Seaford
Reviewed 26 August 2016

Breakfast was of a very high standard one of the best we have come across, there was just about everything for you to choose from. Close to a large shopping mall and about a 25 minute walk to the central square. The hop on hop off mini bus is run by the hotel and starts from the front door which...

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1Thank mrwilliamsj
Preston, United Kingdom
Reviewed 26 August 2016

We chose this hotel after reading other reviews and were very glad we did. We arranged our taxi beforehand with the Concierge and the gentleman was waiting for us upon arrival. Check in was easy and we were greeted by friendly staff who gave us all the information we needed. Rooms are spotless and spacious ours had walk in shower....

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3Thank paulaalice2016
UK
Reviewed 25 August 2016

The Galaxy is a modern hotel, just a 10 minute walk from the Kazimierz district of Krakow. The hotel is modern and bright, rooms are reasonably spacious with lots of storage space and good bathrooms, with a nice touch, songbird sounds as you walk in. Breakfasts are excellent with a wide choice of cooked and cold food and juices. The...

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1Thank CameramanUk
Reviewed 24 August 2016

Location is excellent, especially if you go for the river view. 5 minute distance from the nearest mall. 30 minutes walking distance for the old town. Breakfast had great selection, in house restaurant has amazig dishes that are also quite cheap. Personally, I'd say it was all I could expect from a hotel. If in Krakow again, I will definitely...

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Thank Xenios_Kofteros
Witold M, Dyrektor generalny at Hotel Galaxy, responded to this review

Dear Xenios_Kofteros, Thank you very much for taking the time to leave your positive feedback following your recent stay with us at the Galaxy**** Hotel. We strive to meet and exceed guests' expectations and we are very happy we made your stay comfortable. We would be delighted if you choose to return, surely we will do our best to make...

Reviewed 19 August 2016 via mobile

We have just had a short break in krakow and stayed at the Hotel Galaxy it makes a great Base when visiting close to trams and buses and walking distance from the Jewish district . The hotel it's self is spotlessly clean and comfortable , with a good breakfast to start the day . It was great to have the...

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1Thank Sharon R
Witold M, Dyrektor generalny at Hotel Galaxy, responded to this review

Dear Sharon R, Thank you for your 5 star review of your recent stay with us at Galaxy**** Hotel. It is such a pleasure to receive your feedback! We are delighted to see that you enjoyed your stay with us and found our location and facilities useful and convenient to your needs. We very much look forward to welcoming you...

Essex, United Kingdom
Reviewed 17 August 2016

We visited Krakow for 3 days in August and stayed at the Galaxy. Our overall experience was amazing..Only a few little 'things' that were not quite right .. The Hotel - Extremely clean in all areas - Fantastic restaurant which does serve 'different' food however it was top quality - Reception staff are polite and helpful but tend not to...

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1Thank Kimberly H
Paphos District, Cyprus
Reviewed 16 August 2016

This is a modern hotel, within 15 minutes walk of the atmospheric Jewish Quarter, and our room looked out over the river. The room was very nice, with a good shower, tea and coffee, which was topped up every day, comfortable beds, and a good sized room safe for keeping i-pads and passports. There is free wi-fi in the room,...

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Thank Ian B
Witold M, Dyrektor generalny at Hotel Galaxy, responded to this review

Dear Ian B, I would like to take this opportunity to thank you for sharing your feedback on Trip Advisor. I am glad that you have enjoyed your smoking room and thank you for mentioning our team - we pride ourselves on our friendly and helpful staff, so I am happy to read that we managed to satisfy you. It...

Paphos, Cyprus
Reviewed 15 August 2016

Unfortunately our stay didn't start well as I had requested a particular room prior to our stay, had an email back saying it wasn't a problem and then was given a completely different room and not very good excuses as to why I couldn't have the original room. It was sorted out eventually to our satisfaction but I hate having...

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1Thank Yvonne B
Witold M, Dyrektor generalny at Hotel Galaxy, responded to this review

Dear Yvonne, Thank you for taking the time to share your feedback with us regarding your stay. I am really happy to read you found your room and the facilities provided up to your expectations. It is great to know that you have enjoyed our Andromeda Restaurant too. We look forward to welcoming you back again on your next stay,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Galaxy Hotel is located in the city centre near the river Vistula, the Old Town and Kazimierz Jewish District. The hotel offers a broad canvas of services and recreational facilities for tourists and business people alike ranging from standard and Business Class accommodation, conferences, events, and family reunions. The hotel also houses a SPA & Wellness centre.Our offer includes 205 rooms of various sizes and categories, a conference centre with area of 1550 sqm, a terrace for 300 people, Andromeda Restaurant for 270 guests, SPA & Wellness featuring an indoor swimming pool with counter-current, jacuzzi, dry & steam saunas, fitness room, medical cabinets, hairdresser's. We have made every effort to ensure that you will enjoy the comfort and safety of your stay. Apart from Standard and Business Class rooms or Suites, we offer specially designed rooms for families. Our amenities are available to the disabled. For those who come by car there are underground and outdoor car parks to accommodate up to 70 cars. ... more   less 

Additional Information about Hotel Galaxy

Address: ul. Gesia 22a, Krakow 31-535, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Price Range: RM295 - RM594 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Galaxy 4*
Number of rooms: 205
Reservation Options:
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Hotel Style:
#5 Spa Hotel in Krakow
#8 Family Hotel in Krakow
#17 Luxury Hotel in Krakow
#18 Romantic Hotel in Krakow
#27 Business Hotel in Krakow
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Galaxy staff and other travellers.
56 questions
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Questions? Get answers from Hotel Galaxy staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors quieter best views front of hotel”
 of 5 bubbles rosemarier567, 15 Jan 2017 | Read review
“Rooms that look over the river are the best in my opion..”
 of 5 bubbles georgebW8813YZ, 15 Jan 2017 | Read review
“Request a room away from the elevators.”
 of 5 bubbles josephp957, 11 Jan 2017 | Read review
“Front has view of river but next to road not that we heard anything.”
 of 5 bubbles Lesleyvasey1969, 7 Jan 2017 | Read review
“Ask for a room facing away from the road if that sort of thing bothers you.”
 of 5 bubbles HighWycombeTraveller, 21 Dec 2016 | Read review
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