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Traveller (68)
Room & Suite (78)
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Overview
  • Excellent65%
  • Very good29%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“no lift”(20 reviews)
AMENITIES
Free Wifi
Air Conditioning
Non-Smoking Hotel
Airport Transportation
Suites
Kitchenette
Multilingual Staff
4 Star Hotel
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (186)
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130 results
Traveller rating
88
35
5
1
1
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LanguageEnglish
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88
35
5
1
1
Show reviews that mention
All reviewsflights of stairsno liftuniversity groundscommunal kitchen areapre arrivalthe main squareold townbirthday weekendapartment buildingmod conscentral heatingfew minutes walkfresh towelsfour starfully equipped kitchenexcellent stayfantastic location
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1 - 5 of 130 reviews
Reviewed today via mobile

We stayed here for 4 nights from the 10th May. For the price we paid which included flights from the UK, accommodation and airport transfers this was excellent value. We arrived early as had a very early flight so our room wasn’t ready, but we...More

Thank sharonavon
Reviewed 2 weeks ago via mobile

We couldn't have chosen a better hotel for our first trip to Kraków- the hotel is a little hard to find as it is not largely signposted, however if you look on a map and know what to look for then you will find it...More

Thank Salsa2898
Reviewed 3 weeks ago via mobile

great location. walking distance to central market. staff are friendly n helpful. pointers to take note: 1) no lift. so if u have heavy bags, then be prepared to have to bring them up at least 4 flights of stairs 2) u may be hear...More

Thank PeterChuaKY
Reviewed 3 weeks ago via mobile

Super clean, lovely room and wonderful service. Shared kitchen facilities very useful. Few minutes walk into the main square. Could feel and hear the trams in the room we were in otherwise very quiet and peaceful. Would recommend and stay again.

Thank AFK18
Reviewed 15 April 2018

It's just been amazing. We arrived very late and the staff were very friendly and helped us to get to our room. I traveled with my 2 kids and the apartments are perfect for families. Also, on the the we check out, I was unable...More

Thank 778michaln
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Airport Transportation
Multilingual Staff
Dry Cleaning
Laundry Service
Room amenities
Air Conditioning
Details
Price range
US$52 - US$104 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$52 - US$104 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (68)
Room & Suite (78)
Questions & Answers
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downey
13 November 2017|
Answer
Response from Steve_Grant1 | Reviewed this property |
If you have already booked then it will be in the confirmation. We did ring before we arrived and the call was not a problem. Sorry I have not kept the phone number or email address.
0
Votes
ellie_gh
20 August 2016|
AnswerShow all 6 answers
Response from Rafał F | Property representative |
Dear Ellie, Thank you for your question. Yes, the towels, toiletries (shampoo, shower gel, body lotion, liquid soap) and hair dryer are provided.
0
Votes
mbszewczyk
9 March 2016|
Answer
Response from Rafał F | Property representative |
Novum House is located in a very centre and we do not have own parking. However, there is a possibility to park on the side walk. Price: about 1 euro/ 1 hour (between 10 am and 8 pm, Monday – Friday). In the nighttime, early... More
0
Votes
Room Tips
"Bear in mind that it is on the 4th floor and there isn't a lift, although this does mean it's very..."
Read review
"It is the fifth floor apartment - lift will be there in 2018 - it takes some stamina to get there with..."
Read review
"Ask for apartment #4 if you like a nice view."
Read review
"Garden view rooms are more quiet. If you want nicer views, go for the street side rooms."
Read review
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