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Crown Piast Hotel & Park

264 reviews
#160 of 267 Hotels in Krakow
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Traveller (128)
Room & Suite (49)
Dining (21)
Overview
  • Excellent27%
  • Very good34%
  • Average22%
  • Poor9%
  • Terrible8%
Travellers talk about
“nice hotel”(17 reviews)
“city centre”(11 reviews)
“ordering taxis”(2 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
Family Rooms
5.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (264)Write a Review
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38
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All reviewsnice hotelcity centreordering taxisstars hotelthe air conditioningevery member of stafftaxis are cheapcouple of nightshotel is situatedspoke good englishold townshopping mallcold meatsscrambled eggsweddingzlotyikea
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1 - 5 of 136 reviews
Reviewed 1 week ago

Nice and helpful staff, breakfast also very good. Rooms very spacious with a nice view over the garden - looks beautiful even during the winter. Close to the airport. We will come back for sure in the future!

Thank Aleksandra W
Reviewed 30 November 2017 via mobile

Worst service ever. I asked for more coffee sachets for the room at reception. Was sent to a closed restaurant, lights out, the works. Told receptionist who shrugged her shoulders. The day before they charged me £4 for an extra coffee just after breakfast after...More

Thank Jane M
Reviewed 23 October 2017

When arriving at the hotel it looks fairly OK, when entering the lobby tho you can see this hotel has not been updated for quitte a while. Staff was friendly, check in was quick. Room is like the rest of the hotel, ok but a...More

Thank MikeB92
Response from Crown_Piast_Hotel, Public Relations Manager at Crown Piast Hotel & ParkResponded 25 October 2017

Dear Guests, We are very grateful for your comment. The opinions and comments of our guests are very important to us because they allow us to develop and constantly improve the level of services offered. In our hotel Guest's comfort and gladness are in the...More

Reviewed 19 October 2017

Personal opinion that does not reflect that of any related clients/organizations: Super unprofessional and incompetent staff, especially certain receptionists and managers. Most staff were unfriendly and almost all of them looked super angry. The hotel as a whole is a disgrace to the service industry...More

Thank Mateusz K
Reviewed 3 September 2017

I travel a lot for work and leisure and I rarely do any reviews because i choose the hotels i stay in and never had issues to complain. But the way I was treated in this supposed to be 5 star hotel, I can't just...More

2  Thank japac74
Response from Crown_Piast_Hotel, Kierownik ds. PR at Crown Piast Hotel & ParkResponded 9 October 2017

Dear, we thank you for the time you have spent on commenting. Your comments are very important to us and help us still improve the quality of our services. However, please note that in our hotel electricity works when the key is inserted in the...More

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About
Amenities
Top amenities
Restaurant
Free High Speed Internet ( WiFi )
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Hotel Amenities
Room Service
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Dry Cleaning
Business Centre with Internet Access
Concierge
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Tennis Court
Details
Price range
US$70 - US$129 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Spa Hotel in Krakow
#58 Luxury Hotel in Krakow
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$70 - US$129 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Spa Hotel in Krakow
#58 Luxury Hotel in Krakow
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (128)
Room & Suite (49)
Dining (21)
Pool & Beach (1)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
David P
7 May 2017|
Answer
Response from JednSasha | Reviewed this property |
We paid around 1000 zloty (£230) to get from the airport to the Hotel, BUT wait, don't have a heart attack yet, it was my partners birthday celebrations and I secretly booked an 18 seat Limousine for the journey, it included... More
2
Votes
gemmab668
30 June 2016|
Answer
Response from Paul P | Reviewed this property |
Hi,it would be difficult to say really. The airport taxis charge 60 zloty to travel from the airport to the hotel (standard charge). The city taxis were anything from 18 zloty to 40 zloty to get to and from the hotel and... More
0
Votes
Frania D
14 June 2015|
Answer
Response from JednSasha | Reviewed this property |
2 zloty per year, ok so I am guessing you are making a snide remark with this question, yes we have stayed in better hotels, some were 4 star but better, star ratings are based on a number of factors, room service... More
0
Votes
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12
Room Tips
"Stay away, apart from the fact that it is far from the city"
Read review
"Penthouse is spacious, but not luxurious. Its in the roof space, but away from the main corridors."
Read review
"All rooms seem equal"
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"Try a higher floor room. The lower ones for sure are lousy."
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