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Grand Hotel

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579 Reviews from our TripAdvisor Community

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Showing 442: English reviews
Essex
Reviewed 19 February 2013

A lovely hotel with great staff on hand, everyone was so friendly and helpful. The only thing that could have made it better was to have tea/coffee making facilities in the bedrooms. Our trip to Auschiwtz/Birkenau was outstanding and only an hour on the nice warm coach to get there.

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3Thank EssexSchool
St Albans, United Kingdom
Reviewed 16 February 2013

Great hotel, beautiful atomsphere and staff expecially the door staff but had some trouble on departure as payed in full on arrival, but was told about tax and other costs whilst taxi to airport was waiting. Had no Polish cash left offered to pay in sterling.. No No untill doorman, (v charming man), interviened OK after that, would go back....

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1Thank justjuames
Swinton, United Kingdom
Reviewed 9 February 2013

Returned to UK 3 Feb 2013, having spent four days in this superbly clean, old style, quality hotel, just off the main Krakow square! Excellent reception staff, ie, Magda, Paulina, and Marek, and on offer in the dining room was a really full, beautifully presented breakfast available every morning. Couple of minor mishaps on both our sides but dealt with...

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4Thank MickyViv
Kracow
Reviewed 4 February 2013

Review collected in partnership with Easytobook.com
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1Thank Anthony R
Portsmouth, United Kingdom
Reviewed 4 February 2013

Just returned from a 3 night stay at this beautiful hotel. The reception staff are very friendly and nothing was too much trouble. They arranged a trip to Auschwitz for us at 10pm at night for the follow day. We were fortunate enough to be upgraded to a suite which was stunning in both size and decor. For value for...

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1Thank noodles247
Stourbridge, United Kingdom
Reviewed 3 February 2013 via mobile

We always look very carefully for a hotel im the centre of everything (we tend to get lost easily). This hotel was listed as being in the heart of old Krakow close to the castle, the cloth market and the Christmas market and just for a change, the advertising was spot on. The staff were lovely, very helpful, pointing out...

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1Thank Elaine P
Worthing, United Kingdom
Reviewed 31 January 2013

We booked 4 nights at the Hotel for a special occasion and were delighted with our choice the hotel was above our expectation and would have no hesitation recommending it to anybody,the location is perfect the accommidation was first class and the staff could not be faulted especially the reception staff Martha,Paulena and Magdalena and the hotel is very good...

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2Thank sjc77
Portsmouth, United Kingdom
Reviewed 21 January 2013

Stayed 3 nights at the Grand to celebrate my birthday.My partner had arranged for a bottle of bubbly and a cake to be in the room on arrival. Our room was of a good size, it was clean and well decorated with a really comfortable bed. The bathroom was spotless and the shower, although not a power shower, was adequate...

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2Thank abers60
Great Notley, United Kingdom
Reviewed 7 January 2013

I booked a Junior Suite for New Year's Eve and was upgraded to a Deluxe Suite on arrival which was beautiful and had everything I would hope for except a powerful shower and Wi-Fi connection. The suite was an absolute delight with lovely furnishings and the location was just moments away from the Town Square and just around the corner...

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1Thank ElleBurge
Reviewed 18 December 2012 via mobile

The hotel is in a magnificent location a minute walk to the main square! It is a stately grand and opulent hotel yet with a boitique personal feel! Pani Magdalena and Pani Katarzyna at reception are just wonderful, nothing was too much trouble! They were so warm and friendly! And Pan Jerzy and the other concierge (forgot his name) were...

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3Thank Discerningbeata

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting

Additional Information about Grand Hotel

Address: Ul. Slawkowska 5/7, Krakow 31-016, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Krakow > Stare Miasto
Price Range: RM445 - RM1,420 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel 5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Grand Hotel Krakow
Grand Krakow
Hotel Style:
#43 Luxury Hotel in Krakow
#72 Romantic Hotel in Krakow
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel staff and other travellers.
14 questions
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Questions? Get answers from Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would iamgine rooms at the front have the potential to get street noise at night”
 of 5 bubbles johnwap, 12 Feb 2017 | Read review
“Some rooms are a long way from the lifts. It is a busy area,if you want the windows open you may want to avoid a street facing room”
 of 5 bubbles 751neild, 11 Feb 2017 | Read review
“No particular preference.”
 of 5 bubbles LaurelO249, 16 Jan 2017 | Read review
“Ask for an interior room at the weekend.”
 of 5 bubbles patrickcJ5244IK, 3 Jan 2017 | Read review
“Any and all rooms are very good.”
 of 5 bubbles colins355, 18 Dec 2016 | Read review
5 of 5