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BEST WESTERN Hotel Galicya

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#106 of 256 Hotels in Krakow
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN Hotel Galicya
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256 Reviews from our TripAdvisor Community

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London, United Kingdom
Reviewed 1 week ago

The staff were very friendly and helpful and able to answer any questions I had, the rooms were all kept clean and breakfast was filling and gave a lot of variety. Although the hotel is not in the centre of town a tram stop is located just outside the hotel allowing easy access into the town.

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Helpful?
2Thank LaurenJillard
cardiff south wales
Reviewed 3 weeks ago via mobile

I'll start with the positives,we had a small twin room,tea and coffee facilities,hair dryer and pretty much everything we needed for our stay,the beds were comfy and we both slept well. Wifi was available,we had a bit of trouble logging on but the guy on reception sorted that straight away. Negative's - the restaurant was uninviting,the staff were friendly but...

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Helpful?
Thank nicola h
Bartlomiej C, Manager at BEST WESTERN Hotel Galicya, responded to this review

Thank you very much for choosing our hotel and to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that all your concerns will be precisely analyzed and if possible taken appropriate action. We hope that your stay in our hotel...

London, United Kingdom
Reviewed 6 February 2017

I stayed at this hotel for just one night on business and overall it was OK. Just a couple of things to be aware of so here is my usual, balanced review and top tips. Here's what I liked: On arrival on a typically cold, snowy day in January in Poland the hotel was warm and welcoming. The welcome at...

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1Thank AlisonJCowan
Bartlomiej C, Manager at BEST WESTERN Hotel Galicya, responded to this review

Dear Valued Guest, First of all we would like to thank you for choosing BEST WESTERN Hotel Galicya for your stay in Cracow. We carefully read your comments on our hotel as we attach high importance to our guests opinions. We appreciate your sharing your thoughts with us and it is our hope that you will give us the opportunity...

Reviewed 5 February 2017 via mobile

Super hotel,all staff are so friendly and helpful. Breakfast buffet is very good not hot and cold food very fresh. Rooms are very clean and comfortable. Location is brilliant 20mins drive from the airport 15mins by tram into center.to get the tram its 1mins walk outside the hotel top of the road.petrol station/shop 2mins walk also McDonald's just beside it...

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Helpful?
Thank Lorna W
Bartlomiej C, Manager at BEST WESTERN Hotel Galicya, responded to this review

Thank you very much for your opinion. It was a great pleasure for me to read it. We are doing our best for the Guests, and your opinion means that the Guests appreciate this. We are waiting for you next time. Regards, Bartłomiej Cieślak Hotel Manager

London, United Kingdom
Reviewed 21 January 2017

This is a very reasonable priced Hotel, it is situated South of the Vistula River, but only a very short tram ride into the city centre. Staff are excellent and are very knowledgeable of their City and the transport systems. Breakfast is very good with plenty of variety and the evening meal that we had one night was excellent. Albeit...

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Helpful?
Thank Davidjt2014
Bartlomiej C, Manager at BEST WESTERN Hotel Galicya, responded to this review

Thank you for writing your opinion about our hotel and services. We are very pleased to read your so positive feelings about last stay in our hotel. We guarantee that we will make every effort with your next stay was also satisfactory. Regards, Bartłomiej Cieślak Hotel Manager

Holywell, United Kingdom
Reviewed 15 January 2017

We have just returned after spending 4 nights in Hotel Galicya, the room was dated but warm and comfortable, only 1 pillow supplied but asked next morning and we received extras. I would like to thank the front of house staff especially Karol and Dorothea for their helpful information about the local area and tram system and for being patient...

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1Thank janetParry31
Bartlomiej C, Manager at BEST WESTERN Hotel Galicya, responded to this review

Thank you for choosing our hotel and evaluating the quality of our services. We will take your remarks into consideration in order to even improve the services we offer. We hope that we have fulfilled your expectations. See you soon in Best western Galicya. Best Regards, Bartłomiej Cieślak Hotel Manager

Preston, United Kingdom
Reviewed 31 December 2016 via mobile

Stayed here as a surprise break after Christmas. Short taxi ride from airport. Nice pleasant staff. Rooms bit basic and dated but comfortable. Mini fridge was making drinks hot though!! Maid came in without us requesting it even though we put no sign out. Beds bit hard more pillows needed I did search for 1 but could not find any...

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Helpful?
Thank sallyellis01
Bartlomiej C, Manager at BEST WESTERN Hotel Galicya, responded to this review

Thank you for choosing our hotel and evaluating the quality of our services. We will take your remarks into consideration in order to even improve the services we offer. We hope that we have fulfilled your expectations. See you soon in Best western Galicya. Best Regards, Bartłomiej Cieślak Hotel Manager

Redditch, United Kingdom
Reviewed 7 December 2016

Rooms OK, clean and well furnished if a little tired as was the enquire. We had 2 single beds which were quite comfortable with a massive but slightly on the soft side pillow. The quilts were amazing quite thin but oh so warm...plenty of choice for breakfast but no 'full english', still enjoyed it though... We eat in the restaurant...

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Helpful?
Thank FisherNeil
Bartlomiej C, Manager at BEST WESTERN Hotel Galicya, responded to this review

Thank you for choosing our hotel and evaluating the quality of our services. We will take your remarks into consideration in order to even improve the services we offer. We hope that we have fulfilled your expectations. See you soon in Best western Galicya. Regards, Bartłomiej Cieślak Hotel Manager

Tarporley, United Kingdom
Reviewed 7 December 2016

We stayed for four nights, the rooms are small but clean and comfortable and very warm! We had to turn the heating down and open the window even though it was freezing poutside. Breakfasts are OK the usual cold meat and cheese and hot scrambled eggs with frankfurters. We ate in the restaurant on the first night which was empty....

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Helpful?
Thank Lesley499522
Bartlomiej C, Manager at BEST WESTERN Hotel Galicya, responded to this review

Thank you for choosing our hotel and evaluating the quality of our services. We will take your remarks into consideration in order to even improve the services we offer. We hope that we have fulfilled your expectations. See you soon in Best western Galicya. Regards, Bartłomiej Cieślak Hotel Manager

Reviewed 1 December 2016 via mobile

I stayed here for 4 nights, the hotel is around 20mins private shuttle from airport. Lovely and clean. Staff are pleasant and helpful. The restaurant is lovely too, good menu & relatively cheap. Tram stops were at the end of the road and a little mini market and McDonald's straight across the road. I thoroughly enjoyed my stay and can...

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Helpful?
Thank Katie B
Bartlomiej C, Manager at BEST WESTERN Hotel Galicya, responded to this review

Thank you very much for choosing our hotel. We apologize for any inconvenience related to your accommodation. Thank you for your extensive comments, they will be analyzed and will be taken the appropriate changes. Such comments are very important to us and help us to fulfill the expectations of our Guests. We hope that we will have a chance to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Restaurant
  • Breakfast included
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Best Western Hotel Galicya is a comfortable hotel located in the Podgorze district, known for its interesting urban buildings and the numerous companies which have decided to open offices here. ... more   less 

Additional Information about BEST WESTERN Hotel Galicya

Address: ul. Rzemieslnicza 4, Krakow 30-363, Poland (Formerly Hotel Galicya)
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Price Range: RM181 - RM335 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Hotel Galicya 3*
Number of rooms: 63
Reservation Options:
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Also Known As:
Galicya Hotel Krakow
Hotel Style:
#25 Best Value Hotel in Krakow
#39 Family Hotel in Krakow
#64 Romantic Hotel in Krakow
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Hotel Galicya staff and other travellers.
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Questions? Get answers from BEST WESTERN Hotel Galicya staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was 101. It was very spacious and clean.”
 of 5 bubbles 444lili, 20 May 2016 | Read review
“The hotel is a sufficient distance from the nearest road for traffic noise not to be an issue.”
 of 5 bubbles IanLee2015, 28 Oct 2015 | Read review
“as i saw all rooms were very new and well equipt and spaciuos”
  • wery comfortable bed
 of 5 bubbles RamunePavlou, 25 Oct 2015 | Read review
“We had room 108 and it was just fine. View of the carpark, lovely and quiet at night.”
 of 5 bubbles 4myxtc, 5 Aug 2015 | Read review
“Ground floor rooms are suitable for disabled.”
 of 5 bubbles 916jamesl, 19 Jul 2015 | Read review
5 of 5