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Novotel Krakow City West

Booking.comUS$59*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$71*
US$59*
US$71*
US$59*
US$71*
US$59*
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Novotel Krakow City West
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1,065 Reviews from our TripAdvisor Community

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Showing 478: English reviews
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midlands, uk
Reviewed 2 days ago NEW

Stayed at this hotel for 3 nights. We was given "The Enigma" room, full of quizzes and riddles which was just our sort of thing (nice little surprise). Hotel was around 5-10 minutes by taxi to the main square and Prices vary from driver to driver, ranging from £3-10. The hotel was clean and fresh smelling, the staff were mostly...

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Thank Smarts2017
Waukesha, Wisconsin
Reviewed 1 week ago via mobile

Many in our group were new to international travel, and they didn't know how to power the lights and outlets with their room key. Many of us struggled with accessing the free WiFi signal. Nice rooms. Nice location with construction to make it even better for future customers. I always must put in a good word for using fair-trade soap!

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Thank 262DianeV2014
Manager O, Guest Relations Manager at Novotel Krakow City West, responded to this review

Dear Guest, Thank you very much for your review and feedback. It appears despite small issues your stay was a pleasant one which makes us really happy. We really hope to see you again at our hotel in the future. Kind regards, Wojtek Guest Experience Manager Kraków

Reviewed 1 week ago via mobile

Very nice clean hotel. Tasty breakfast and very kind staff. Is around 8 km from city center but taxi is cheap. There is also a playground for the kids in the lobby but also a small one in the hotels restaurant.

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Thank Georgia P
Athens, Greece
Reviewed 1 week ago

Very clean and comfortable Hotel. Except that I would like to emphasize very smile and helpful staff at Front Office.Unfortunately I had the problem.I had lost my wallet at old city in restaurant. Nice girl at front office Aleksandra was very helpful and around two hours I I kept my wallet in my hands. She called very times to this...

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Thank Nikholas R
Reviewed 2 weeks ago via mobile

Great time in our hotel . Everything was clean , daily cleaned , great service , very friendly and helpful staff . Great hotel for holiday alone as well as with kids . We loved it . Close to city center .

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Thank flouc
Bruges, Belgium
Reviewed 2 weeks ago via mobile

For business purposes I visit quite often the Krakow area and always come back to the Novotel City West. For me it is always nice place to come back. Food is good, service is excellent and the rooms are taken care of and well maintained. With the subscription card there is always an extra for returning guest. I can really...

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Thank Bene_7109
Reviewed 2 weeks ago via mobile

I have spent two nights at Novotel Krakow City West and I loved it. The room was nice, the lobby's very cosy and their staff is extremely kind and helpful. They offer a wide choice of meals for brekkie with lots of veggies and some fruit. Their prices in the bar are somewhat highish, but the athmosphere will definetely compensate...

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Thank Enikő F
Reviewed 2 weeks ago

This is my second stay there. The quality is excellent, rooms are of high quality, beds are soft and comfortable with several types of pillows. The location is very quite though some 10-15 min drive from the city center. The swimming pool is opened till late. Breakfast is very good. The downsides are: - Heavy construction works performed in the...

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Thank alexlde
Manager O, Guest Relations Manager at Novotel Krakow City West, responded to this review

Dear Alexlde, Thank you very much for your review and feedback that we found really helpful to improve our services even better in the future. We hope that obstacles around renovations will not deter your from staying with us again in the future and please accept our apologies for the noise caused. We wish you all the best! Kind regards,...

Dublin, Ireland
Reviewed 2 weeks ago

On arrival this hotel is beautiful we where warmly greeted and the room was great. The lady at the bar Anna wow what a lovely woman greeted us with a smile and everyday .on our last days he wish us well and hope to see us again .most definitely worth a vist.

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Thank cazcazsmith
Manager O, Guest Relations Manager at Novotel Krakow City West, responded to this review

Dear Sir or Madam Smith, Thank you very much for your review and feedback on your last stay with us. Ms Anna that you kindly included into your review sends her warmest regards. Not only her but all hope to see you again at our hotel in the future. Wishing you all the best, Wojtek Guest Experience Manager Krakow

Chelmsford
Reviewed 3 weeks ago

There are numerous things to say about this hotel. From The Airport Take bus 208 from the Airport to the stop after Armii Krajowej. Just to the right of the bus stop, you will see a gate in the fence with a sign. This is the best way to get in and out of the hotel. You walk around the...

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Thank northernbloke79
Manager O, Guest Relations Manager at Novotel Krakow City West, responded to this review

Dear Sirs, Thank you very much for your review and above all your appreciation that despite renovation we delivered the services that met your expectations. We all look forward to seeing you again at our hotel. Wishing you all the best, Wojtek Guest Experience Manager Krakow

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
Official Description (provided by the hotel)
Our 4-star hotel will surprise you with its contemporary interiors, a cosy bar, a library and a colourful area for kids. The hotel’s spacious, 30-metre rooms, warm colours and super-fast Wi-Fi will make sure you enjoy a comfortable stay and perfect conditions for work. Your well-being is of utmost importance for us; we are surrounded by green spaces, away from busy Old Town and above all we offer our guests free-of-charge transfers to the centre of Krakow. The public transport bus stop is right opposite. ... more   less 

Additional Information about Novotel Krakow City West

Address: Armii Krajowej 11 Street | Armii Krajowej 11, Krakow 30-150, Poland (Formerly Novotel Krakow Bronowice)
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Price Range: RM226 - RM374 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Krakow City West 4*
Number of rooms: 305
Reservation Options:
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Also Known As:
Novotel Krakow Bronowice Hotel Krakow
Accor Krakow Bronowice
Krakow Novotel
Hotel Style:
#8 Best Value Hotel in Krakow
#20 Business Hotel in Krakow
#26 Family Hotel in Krakow
#29 Luxury Hotel in Krakow
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Krakow City West staff and other travellers.
33 questions
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Questions? Get answers from Novotel Krakow City West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had second Floor, my room was very clear and comfortable.”
nikholasr, 19 Apr 2017 | Read review
“Ask to see the room first”
PeterB507, 12 Feb 2017 | Read review
“Ask for room on a high floor! Better views...”
sawadee_1, 6 Feb 2017 | Read review
“Better view facing the entrance”
rolycottam, 11 Nov 2016 | Read review
“Ask for rooms on the front, They have a good view....”
PrashantGupta220688, 27 Oct 2016 | Read review
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Prices are for 1 room, 2 adults
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