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Novotel Krakow City West

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Armii Krajowej 11 Street Armii Krajowej 11, Krakow 30-150 Poland
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Traveller (612)
Dining (93)
Room & Suite (52)
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About

#77 of 304 hotels in Krakow
Location
Cleanliness
Service
Value
Travellers' Choice
Czterogwiazdkowy hotel Novotel Kraków City West usytuowany jest 15 minut jazdy od lotniska Kraków-Balice oraz 20 minut spacerem od Starego Miasta. Na Gości czekają duże, klimatyzowane pokoje z łazienką wyposażoną w suszarkę do włosów. Cena zakwaterowania obejmuje dostęp do Internetu. We wszystkich pokojach w hotelu Novotel Kraków City West znajdują się meble w ciepłych kolorach, miejsce do pracy, czajnik elektryczny, sejf oraz minibar. Rano serwowane jest obfite śniadanie w formie bufetu. Restauracja w hotelu Novotel Kraków City West zaprasza przez cały dzień na potrawy kuchni polskiej i międzynarodowej. Do dyspozycji Gości jest także nowocześnie urządzony hol z częścią wypoczynkową, biblioteką i kącikiem dla dzieci. W barze Novo2 można posłuchać muzyki na żywo. Hotel oferuje bezpłatny transfer do centrum miasta (według rozkładu). Odległość od Starego Miasta wynosi 4 km. Lotnisko Kraków-Balice oddalone jest od hotelu Novotel o 10 km.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness / spa changing rooms
Bar / lounge
Bicycle rental
Kids stay free
Babysitting
Wifi
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Family
Languages Spoken
English, Polish

Location

Full view
38Car recommended
Grade: 38 out of 100
29Restaurantswithin 1 km
2Attractionswithin 1 km
1638Reviews63Q+A95Room tips
Traveller rating
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Popular mentions
Piotr U wrote a review Feb 2021
Poznan, Poland8 contributions8 helpful votes
I used to be quite a frequent guest before pandemia started and was very happy to come back. I found the hotel working perfectly in these difficult time -all was perfect, from room to room service (meals were very good)
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Review collected in partnership with Accorhotels.com
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
1 Helpful vote
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Response from Guest Experience Specialist, Guest Services / Front Office at Novotel Krakow City West
Responded 16 Mar 2021
Dear Piotr, Thank you very much for taking the time to complete our survey. I am glad that we met your expectations. It is a great pleasure to know that our efforts to ensure a comfortable and safe stay for each guest are appreciated. We look forward to your next visit! Best regards, Marta Łopalewska Front Office Manager
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evaBlava wrote a review Nov 2020
Warsaw, Poland1 contribution1 helpful vote
We were staying here more times, overall was fine. For sure I can value very positively the person. They are very helpful and kibd mostly in restaurant in the morning and evening. We as well like the swimming pool.
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Review collected in partnership with Accorhotels.com
Date of stay: November 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
1 Helpful vote
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Nomad563260 wrote a review Oct 2020
Aberdeen, United Kingdom9 contributions1 helpful vote
+1
We had a week’s wonderful stay at this hotel and absolutely loved it. The hotel was beautiful and clean, we booked an executive queen room plenty of cupboard space ironing board, safe, coffee maker and kettle, our coffee pods and tea bags was filled up daily along with our shower gel and shampoo.. This hotel is within easy reach of the centre of Kraków busses on the doorstep. Taxi into centre was also very cheap and reliable. We enjoyed the food plenty of choice and very inexpensive. I was celebrating my birthday while their and had opened my birthday cards from family and friends in the morning before going out for the day. We came back to the hotel later that day to find they had decorated our room with balloons and left two bottles of Prosecco and a bar of very nice tasting chocolate. The staff are extremely pleasant and very knowledgable, the swimming pool and gym was lovely and kept immaculate. We would highly recommend this hotel to anyone looking to stay in Kraków. Thank you so much to all the staff at this hotel for making our trip one to remember.
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Date of stay: September 2020Trip type: Travelled as a couple
1 Helpful vote
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Response from Guest Experience Specialist, Obsługa klienta / relacje z gośćmi at Novotel Krakow City West
Responded 29 Nov 2020
Dear Nomad563260, thank you for choosing to celebrate your birthday with us. We are glad that we could make your special day even more memorable. It is wonderful to read how much you enjoyed your stay. I will share your kind comments with the whole team. We look forward to welcoming you back again! Kind regards, Bożena Sobucka Guest Experience Specialist
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GordonCharKids wrote a review Oct 2020
Bedfordshire44 contributions24 helpful votes
A 4 part review: Let's start with the basics - clean, well maintained, warm, got all the stuff you need. Then let's talk covid measures - the hotel is well laid out, all the screens and social distancing is in place, lots of hand cleaner everywhere, and central services such as lobby toilets are closed at 10pm for safety. All good. Now the room itself - all clean and relatively well appointed, but the mattress was way too soft for my taste, as were the pillows, and the room (10th floor) was unbelievably hot. Fans are ok but it really needed some aircon to make it comfortable. Finally the best bit. The staff and service were fantastic. Particular mentions go to Ana at the bar, Agata who looked after us at dinner, Sebastien on reception and his female colleague who checked us in but i couldn't see her name. We were made to feel very welcome, always looked after, nothing was too much trouble for the staff and they seemed to treat us as individuals rather than "just another guest" Good service makes a massive difference wherever you stay. The hotel manager at Novotel West needs to pat themselves on the back, the staff here are brilliant and we had a great time because of them. Lucky, as it was our 32nd wedding anniversary!
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Date of stay: September 2020Trip type: Travelled as a couple
1 Helpful vote
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Stefano Motroni wrote a review Sep 2020
Lucca, Italy71 contributions51 helpful votes
An excellent example of how sanitizing and stay safely in a Hotel should be. Perfectly clean room with, new towels as soon as you ask, all the common spaces equipped with alcoholic gel in order to wash your hand, personnel always polite and helpful. Good position, five minutes by car to the old city center of Krakow, there is also the possibility to rent a bicycle. Restaurant it is ok, not a great variety of food for dinner but breakfast does not let you down. The only disappointing thing is the shower glass..it is not easy to have a shower and not spill water all over the floor.
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Date of stay: September 2020Trip type: Travelled on business
2 Helpful votes
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Response from Guest Experience Specialist, Obsługa klienta / relacje z gośćmi at Novotel Krakow City West
Responded 23 Oct 2020
Dear Stefano, thank you for taking the time to share your feedback with us. We are delighted to learn that you enjoyed your time at Novotel Kraków City West and felt safe during your stay. In these exceptional circumstances the health and safety of our guests and employees remain our top priority. We look forward to welcoming you back again soon. Warm regards, Bożena Sobucka Guest Experience Specialist
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PRICE RANGE
US$45 - US$79 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel krakow bronowice hotel krakow, accor krakow bronowice, krakow novotel
FORMERLY KNOWN AS
Novotel Krakow Bronowice
LOCATION
PolandSouthern PolandLesser Poland ProvinceKrakow
NUMBER OF ROOMS
305
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Frequently Asked Questions about Novotel Krakow City West
Which popular attractions are close to Novotel Krakow City West?
Nearby attractions include Baszta Sandomierska - Sandomierska Tower (1.1 km), Henryk Reyman's Municipal Stadium (0.9 km), and AFK eSports & Gaming Cafe (0.9 km).
What are some of the property amenities at Novotel Krakow City West?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Novotel Krakow City West?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Krakow City West?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Novotel Krakow City West?
Yes, parking is available to guests.
What are some restaurants close to Novotel Krakow City West?
Conveniently located restaurants include Big Mango, Trattoria Cichy Kącik, and Dolc&salato.
Are there opportunities to exercise at Novotel Krakow City West?
Yes, guests have access to an indoor pool and locker rooms available in the fitness centre during their stay.
Does Novotel Krakow City West have an airport shuttle?
Yes, Novotel Krakow City West offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Novotel Krakow City West?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Novotel Krakow City West?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Novotel Krakow City West offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.