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Sheraton Grand Krakow

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Sheraton Grand Krakow
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1,892 Reviews from our TripAdvisor Community

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Showing 1,470: English reviews
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Seattle, Washington
Reviewed yesterday NEW

This hotel is what I would expect of a Sheraton. The rooms are nice, spacious, and modern, though my room was a little noisy at night. I think the elevator made a lot of noise. The rooftop deck was great with food and bar and a great view, though sometimes the service to get a drink was extremely slow even...

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Helpful?
Thank ernalittle
Krakow, Poland
Reviewed 3 days ago NEW

We would like to thank you to all Sheraton Grand Krakow staff for their hospitality and engadment during our Christmas Party and business meetings organize over whole year. We come back to you with great pleasure. See you soon. Anna Zemla GE Healthcare

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Thank AnnaZemlaGE
Viborg, Denmark
Reviewed 5 days ago NEW

The hotel is very close to city center. You can be in the city center in 5 min walking. It has a nice view to the river and close to a castle. We ordered the breakfast in hotel there are lots of options for choosing but a bit costly..

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1Thank Vahid36
Southampton, United Kingdom
Reviewed 5 days ago NEW

Stayed here again on a BA short break package. Hotel ideally situated for access to everything, castle next door and river outside. Roof terrace Vodka bar is very restful and staff very helpful. Staff all helpful, food great, Clean and comfortable. Excellent

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Thank Peter L
Charlestown, United Kingdom
Reviewed 5 days ago NEW

We have just returned from a 6 day stay in Krakow. We took my Mother for a break - she is 92 - and she had a fantastic time. Hotel has an excellent location on the river and close by the castle and 15 mins walk to the main square. Also local transport is nearby Hotel has all the facilities...

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Thank davidfblyth
Jersey City, New Jersey
Reviewed 6 days ago NEW

I love this Sheraton, not only for its location and amenities like the pool and gym and club room, but everyone of the staff is hospitable and professional. The Olive is a great dining venue and they have a wonderful breakfast. Rooms are very clean and modern and the bathroom big with a lot of amenities in both. Walking distance...

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1Thank Albert P
Blackpool, United Kingdom
Reviewed 1 week ago NEWvia mobile

I have recently stayed at the Sheraton Grand Krakow for a 3 night weekend break. First of all I would like to say the location of the hotel is excellent, a short walk to both the Krakow Castle and the Old Market Square. The rooms were big and the beds were very comfortable and large. I have stayed in many...

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1Thank triptrip95
SheratonGrandKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear Guest, Thank you for sharing your opinion about your recent stay in our Hotel. I am glad that you liked our location, having an opportunity to get everywhere with any effort. It is great that you found our rooms to be comfortable and just like you imagined. When it comes strictly to the reservation, we got the demand to...

Reviewed 1 week ago via mobile

Superb hotel overlooking the castle and about a 10 minute walk into the main square. Extremely helpful and polite staff. There's a lovely roof top bar to enjoy the views. Extremely comfortable beds, nice and quiet and spotlessly clean. Would highly recommend.

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Thank Bgoodyear
SheratonGrandKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear Guest, I was delighted reading your opinion about the recent stay at Sheraton Grand Krakow. I appreciate the effort and I am extremely happy knowing that you enjoyed the time and took advantage of our superb location, not only to admire beautiful view of Wawel Castle and the river, but also in terms of easy access to all most...

Reviewed 1 week ago via mobile

Selected deluxe room with river view but didn't get the view we paid the upgrade for. If you're paying for a river view don't except room 209 the rivers hard to see due to the concrete in front of the window, see photo. Except for the lack of view the hotel was as expected. Clean rooms of a good standard...

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Thank Emma W
SheratonGrandKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear Emma W, Thank you for sharing your thoughts about your last stay in Sheraton Grand Krakow. First of all, I am really sorry because of your disappointment as a result of getting a room with limited view. In that specific period of time, because of very high occupancy, unfortunately we could not offer an exchange for the room with...

Bacup, England, United Kingdom
Reviewed 1 week ago

Huge bed, wonderful staff and good food in the restaurant. The sports bar had the usual fast food of good quality and reasonably priced. Good location for the old town, the castle and the river. Trips easily booked at the concierge desk.

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Thank Sheila B
SheratonGrandKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear Sheila, Thanks for sharing your thoughts about your recent stay in our Property. Good to receive such a positive feedback! I am really delighted that you liked Sheraton Grand Krakow that much, so you could spend a great, pleasant time. Nice of you to say that the accommodation was to your liking, offering you the best comfort. I am...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Olive
The Olive
Cuisines: European, Central European, Italian, Polish, International, Mediterranean
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
Five star Hotel located in the very heart of the city, at the foot of The Royal Wawel Castle & next to Wisla Bulevards. Sheraton Grand Krakow is steps from the most important tourist attractions in Krakow with easy access from the airport or railway station. Hotel offers 232 fully renovated guestrooms, 3 different venues with great variety of menus & beverages & one - the Roof Top Terrace & Lounge Bar - which despite the vast offer of exquisite drinks & unique menu offers the best views of Krakow. There are Club Lounge - the best place to plug in or hang out & Sheraton Fitness with indoor, heated pool, sauna & treatment room. Enrich your stay with Krakow's best view! ... more   less 

Additional Information about Sheraton Grand Krakow

Address: ul. Powisle 7, Krakow 31-101, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Price Range: RM524 - RM1,408 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Grand Krakow 5*
Number of rooms: 232
Reservation Options:
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Also Known As:
Sheraton Krakow
Krakow Sheraton
Hotel Style:
#2 Business Hotel in Krakow
#9 Family Hotel in Krakow
#15 Romantic Hotel in Krakow
#19 Luxury Hotel in Krakow
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Krakow staff and other travellers.
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Questions? Get answers from Sheraton Grand Krakow staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Select the one with the river view and top floors.”
Vahid36, 19 Apr 2017 | Read review
“DeLuxe with view”
567PeterL, 19 Apr 2017 | Read review
“Get a river view. Also recommend Club rooms with club facilities”
davidfblyth, 19 Apr 2017 | Read review
“Try and get a room at the front with a river view or a partial view of the castle.”
ADDMANworldtraveler, 1 Apr 2017 | Read review
“We were in room 150 and had a minimal view of the castle.”
ECSSBA, 20 Mar 2017 | Read review
5 of 5