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Sheraton Grand Krakow

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Traveller (943)
Room & Suite (523)
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Overview
  • Excellent65%
  • Very good28%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“the club lounge”(107 reviews)
“wawel castle”(251 reviews)
“olive restaurant”(36 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
Additional information
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Reviews (2,263)
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1,747 results
Traveller rating
1,139
479
78
29
22
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LanguageEnglish
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1,139
479
78
29
22
Show reviews that mention
All reviewsthe club loungewawel castleolive restaurantrooftop barvodka barold townvistula rivermain restaurantthe main squaredeluxe roombreakfast buffet isexcellent hotelminute walksalt minesfree internettown squarebeautiful city
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1 - 5 of 1,747 reviews
Reviewed today via mobile

Hotel has amazing views of Vistula river and Castle. Hotel is clean, friendly and our stay was made even better by choosing club level option which I thoroughly recommend. Breakfast had everything and great service. Hotel helped book trips/airport shuttle and so friendly like everyone...More

Thank Karen W
Hotel's Favourite
Reviewed 5 June 2018

My husband cashed in some of his rewards points and booked us here at the Sheraton Krakow. It is about a $10 dollar uber ride from the airport to get here. The hotel does offer a shuttle service you can set up for a fee...More

3  Thank Apanda8
Response from SheratonGrandKrakow, General Manager at Sheraton Grand KrakowResponded 4 weeks ago

Dear Guest, Thank you for sharing your kind words regarding your recent stay at Sheraton Grand Krakow. First of all, it is good to know that you liked our central location. We are indeed situated at the foot of Wawel Castle, close to the Main...More

Reviewed 2 days ago

This is a nice property in an excellent location. It feels more US Sheraton than European Sheraton, in my opinion. it looks to have been renovated, and nicely so. The staff was quite helpful. They sent a bottle of champagne and cake for our anniversary....More

Thank Jamie S
Reviewed 3 days ago via mobile

We initially booked into another hotel via our travel agent on this trip and fortunately, after our pre-booked hotel turned out to be disastrous, (TripAdvisor 4.5 star, but very poor) we were very well treated and warmly welcomed into this awesome hotel! We are very...More

Thank Tony P
Reviewed 4 days ago via mobile

Wonderful place to ease into travel after a long flight. A comfortable bed to sink into for a good night’s sleep. And I wanted to take home a set of the super soft luxurious bed linens and duvet cover. Elegant decor in the Deluxe rooms...More

Thank Audrey K
View more reviews
About
Description
Five star Hotel located in the very heart of the city, at the foot of The Royal Wawel Castle & next to Wisla Bulevards. Sheraton Grand Krakow is steps from the most important tourist attractions in Krakow with easy ...More access from the airport or railway station. Hotel offers 232 fully renovated guestrooms, 3 different venues with great variety of menus & beverages & one - the Roof Top Terrace & Lounge Bar - which despite the vast offer of exquisite drinks & unique menu offers the best views of Krakow. There are Club Lounge - the best place to plug in or hang out & Sheraton Fitness with indoor, heated pool, sauna & treatment room. Enrich your stay with Krakow's best view! Less
Hotel class
Contact Information
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Spa
,
Family
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Free Internet
Bar/Lounge
Room Service
Spa
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Shuttle Bus Service
Wheelchair Access
Beachfront
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Spa
,
Family
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Spa
,
Family
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Contact Information
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Spa
,
Family
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (943)
Room & Suite (523)
Dining (279)
Pool & Beach (39)
Amenities (62)
Business Centre & Event Rooms (32)
Questions & Answers
Ask a question
Soph100
25 January 2018|
Answer
Response from SheratonGrandKrakow | Property representative |
Dear Soph100, Thank you for your question. There is possibility to connect via Bluetooth your Iphone with TV to play music or see photos. There is no possibility to see movies (live movie streaming possible only for... More
1
Vote
Soph100
25 January 2018|
AnswerShow all 5 answers
Response from Gidi B | Reviewed this property |
‫Greetings   I know that the answer is late because of the problems, but in any case the answer is that it is possible‬
1
Vote
Google Translation
CarolStephen
17 May 2017|
AnswerShow all 5 answers