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Sheraton Grand Krakow

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Sheraton Grand Krakow
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1,862 Reviews from our TripAdvisor Community

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Showing 1,447: English reviews
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Zürich
Reviewed 2 days ago NEW

Location is superb. Breakfast excellent. Service pretty good. The room quite big, but bathroom small with no shower (only bath). We had access to the lounge, and the (free) food there was very, very, good, as was the service. Like all Sheraton's the decor in the room is a bit old fashioned. Both key-cards needed to be replaced. This was...

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Thank William H
Island of Malta, Malta
Reviewed 2 days ago NEWvia mobile

This hotel is situated right in front of the river with excellent views and a few minutes walk away from the old city and pedestrian area. We were traveling with our children and our puppy and they thought of every detail. From children's treats, to soft toys and not to mention the special dog bed with food and drink bowls...

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1Thank Lorraine D
Norman
Reviewed 3 days ago NEW

I was a little skeptical about staying at the Sheraton in Krakow because the reviews were so-so. I assure you, this was an excellent hotel with newly remodeled rooms that were absolutely lovely. The beds were excellent, the room clean and the bathroom modern. It was a nicer room than the more expensive Warsaw Marriot in Warsaw. I also found...

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Thank ECSSBA
On the road again
Reviewed 4 days ago NEWvia mobile

Had a very nice remodeled suite when staying March 12,13,14 2017 for 3 nights. My only complaint would be the water pressure and volume from the shower was terrible. If this is a result of installing water saver restriction this will make many Platinum guests unhappy as there are 4 things we all cherish. Those are: 1. A great bed...

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Thank DoctorVonCueBall
Lockerbie, United Kingdom
Reviewed 5 days ago NEWvia mobile

On a 3 night trip to Krakow. On arrival the receptionist was very pleasant and friendly. Upgraded to a deluxe room which overlooked the river. Lovely big room. Bed very comfy and loved the pillows. Waiters in the sports bar on the first night were a bit miserable.

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Thank Alison S
Warsaw
Reviewed 1 week ago NEW

Sheraton Krakow Grand refers to highest standards of the chain. Comfortable, well equipped deluxe rooms with the side view at Wawel castle offer an opportunity for a good, quiet rest or preparation for business meeting. Traditionally good Olive restaurant is located on a ground floor, along with a sports pub Some Place Else. Also traditionally breakfast are overpriced but at...

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Thank valkirius
New York City, New York
Reviewed 1 week ago

I recently spent 3 nights at the Sheraton Grand Krakow. I considered staying near the main square but as a Starwood Platinum guest opted for the Sheraton Grand. I was not disappointed with my choice and I had a lovely stay. Location: The hotel is located in Wawel Hill across from the castle and cathedral (2 minute walk). The hotel...

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Thank KPMGTraveller
Dumbarton, United Kingdom
Reviewed 1 week ago

Beautiful location very quite a short walk to the Venter Wonderful room so spacious The rooms at the back of hotel have a lovely view of the Castle .Pool was lovely The restaurant made fantastic cocktails .Very friendly staff ..

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Thank Elaine p
Belfast, United Kingdom
Reviewed 1 week ago

The Sheraton hotel is a superb hotel in the heart of Kracow. Its near the Castle and Cathedral and a 5 minute walk to the main square. For a visit to the city for less than 3 days, its location provides excellent sightseeing opportunities. The hotel itself has first rate facilities including a swimming pool , restaurant and a sports...

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Thank REGINALD R
SheratonGrandKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear Guest, Thank you for sharing your opinion about Sheraton Grand Krakow. A special thank you also for your return custom. Great to know that you enjoyed your stay, taking advantage of our superb location. I am delighted that our renovated guestrooms, dining facilities and Sheraton Fitness all met your expectations and contributed to a positive and memorable travel experience....

Reviewed 1 week ago via mobile

Great hotel with very comfortable accommodations! We saw Andrea Bacelli in concert and were starving after the concert got out late and enjoyed a nice meal at bar. Very friendly English speaking staff. Highly recommend this place.

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Thank KasiaPyt
SheratonGrandKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear Guest, Thanks for your review. It is really uplifting to learn that you enjoyed your trip to Krakow. Good to know that our hotel and the service provided by our dedicated team contributed to your satisfaction with the overall trip. I am sure that you had a great time at the concert, and we are looking forward with pleasure...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Olive
The Olive
Cuisines: European, Central European, Italian, Polish, International, Mediterranean
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
Located near Wawel Castle on the bank of Wisla River, Sheraton Krakow Hotel is steps from the most important things in Krakow. ... more   less 

Additional Information about Sheraton Grand Krakow

Address: ul. Powisle 7, Krakow 31-101, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Price Range: RM434 - RM1,294 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Grand Krakow 5*
Number of rooms: 232
Reservation Options:
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Also Known As:
Sheraton Krakow
Krakow Sheraton
Hotel Style:
#2 Business Hotel in Krakow
#9 Family Hotel in Krakow
#15 Romantic Hotel in Krakow
#17 Luxury Hotel in Krakow
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Krakow staff and other travellers.
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Questions? Get answers from Sheraton Grand Krakow staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were in room 150 and had a minimal view of the castle.”
 of 5 bubbles ECSSBA, 20 Mar 2017 | Read review
“seek a room with river view”
 of 5 bubbles 19reginaldr, 14 Mar 2017 | Read review
“dont ask for a view- get out and see the city”
 of 5 bubbles lloydw19, 7 Mar 2017 | Read review
“If you like blackout curtains, don't pick a corner room. The curtains don't completely close and let in lots of light”
  • View from in front of the hotel
 of 5 bubbles 230melissaw, 26 Feb 2017 | Read review
“Front of hotel for a great view”
 of 5 bubbles MaryTravel71, 26 Feb 2017 | Read review
5 of 5