We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Vienna House Andel's Cracow

Save
Share
ul. Pawia 3, Krakow 31-154 Poland
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotels.com
Snaptravel
getaroom.com
US$152
US$118
View deal
SAVE US$34
Booking.comUS$137
Expedia.comUS$135
HurbUS$152
View all 15 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (991)
Room & Suite (610)
Dining (112)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 21/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Vienna House Andel's Cracow
Updated 21/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#49 of 304 hotels in Krakow
Location
Cleanliness
Service
Value
Travellers' Choice
The 4-star hotel Vienna House Andel's Cracow is situated directly in city center, just 100 metres from Market Square, the largest shopping mall in the city and the main train station (12 minutes to the airport). It contains 159 luxurious rooms and apartments and is the only design hotel in Cracow. The spacious modern conference centre makes the hotel ideal for business meetings and events.
Read more
Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycles available
Highchairs available
Airport transportation
Business Centre with Internet Access
Wifi
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Taxi service
Conference facilities
Banquet room
Meeting rooms
Massage
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Modern
Languages Spoken
English, Polish
2134Reviews45Q+A100Room tips
Traveller rating
  • 1,360
  • 643
  • 83
  • 25
  • 23
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Kim T wrote a review Aug 2020
London, United Kingdom26 contributions45 helpful votes
I booked this hotel having read the positive reviews from Trip Adviser. We were delighted with our choice! Excellent hotel - great location! Hotel located very close to the train station - a train takes you direct from airport to the city centre. Vienna House is just a few minutes walk from the station. From the hotel, it is an easy walk into the central market square and other areas. We walked everywhere. We requested a twin bed room prior to arrival. Excellent communication from the hotel staff in advance. Lovely room and super bathroom. Very comfortable stay. Would highly recommend this 4 star hotel!
Read more
Date of stay: August 2020
Value
Location
Service
2 Helpful votes
Helpful
Share
Response from Tomasz Piórkowski, General Manager at Vienna House Andel's Cracow
Responded 13 Aug 2020
Dear Kim, I would like to thank you for your recent stay at Vienna House Andel's Cracow and especially for posting such a great review, and for honoring us with your highest rate. We are simply happy that you will bring back home exclusively positive memories from your visit to our property. This is what we stand for. Looking forward to your many returns. Kind regards, Tomasz Piórkowski Regional Director Kraków & Katowice
Read more
Lenna0311 wrote a review Jul 2020
Lodz, Poland4 contributions3 helpful votes
The location of this hotel is perfect. Just a few minutes walk from the main square and the Old town of Krakow. Also, a few steps away from the main bus/railway station and right next to the Galeria Krakowska shopping center. Rooms are modern and very clean. The staff is very kind, polite and helpful. When you book a room, you also have access to sauna and gym, which are very good. Breakfast is delicious, there is plenty of everything. We've been in this hotel for 5 days, and I can say that this is definitely the right choice for those who want to explore Krakow and enjoy their staying. Looking forward to visit the city and stay in this hotel again. 🙂🙂 Keep with the good work. 😉👌
Read more
Date of stay: July 2020Trip type: Travelled as a couple
1 Helpful vote
Helpful
Share
Response from Tomasz Piórkowski, General Manager at Vienna House Andel's Cracow
Responded 13 Aug 2020
Dear Lenna, Glad to hear from you after your visit to Vienna House Andel's Cracow! We much appreciate your highest rate and will be happy to greet you here again soon. Best regards, Tomasz Piórkowski Regional Director Kraków & Katowice
Read more
Fivetimes2005 wrote a review Mar 2020
3 contributions6 helpful votes
Hotel itself is situated perfectly for the square and Jewish quarter , it is very clean rooms nice and breakfast was very good . The staff I encountered were all extremely helpful, especially when someone had charged something to our room it was immediately removed. The only problem was the work going on in the morning due to hotel being refurbished. I am aware this needs to be done but the first thing we knew about it was a note in the lift . If we had known about this we probably wouldn’t have booked .
Read more
Date of stay: March 2020Trip type: Travelled as a couple
1 Helpful vote
Helpful
Share
Response from Tomasz_Piorkowski, Manager at Vienna House Andel's Cracow
Responded 31 Mar 2020
Dear Guest, Thank you very much for your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I would like to apologize for all inconveniences caused during your stay. It is a pleasure to announce that hotel refurbishment was already finished. I hope that I can convince you to change your mind about another visit to our property. It would be such a pleasure to personally welcome you back to our new and improved hotel. I wish you safe travels, Andrzej Tenczynski Rooms Division Manager
Read more
Susan O wrote a review Mar 2020
Limerick, Ireland35 contributions29 helpful votes
WE loved staying at the Vienna House Andel's Cracow as the location was perfect for shopping in the massive centre right next door. Also only a couple of minutes by taxi or 15 by foot to the old town square where food & drink is lovely & so cheap also. The hotel is comfortable & modern with helpful and friendly staff members.
Read more
Date of stay: February 2020
Rooms
Location
Service
Room Tip: The room itself was beautiful with a fab en suite & nice décor in the room.
See more room tips
1 Helpful vote
Helpful
Share
Response from Tomasz_Piorkowski, General Manager at Vienna House Andel's Cracow
Responded 31 Mar 2020
Dear Suzan, We are glad that you enjoyed the Vienna House Andel’s experience and thank you for choosing to stay with us when you visit Cracow. We appreciate your time in sharing this review and recommending us to your friends and look forward to welcoming you and your friends back during your next visit to Cracow. With kind regards, Tomasz Piórkowski Regional Director Kraków & Katowice
Read more
alansExperiences wrote a review Mar 2020
Norwich, United Kingdom65 contributions18 helpful votes
+1
Hotel was clean and tidy. We had B&B. Breakfast was self service and had plenty to choose from. Rooms were large and clean. Bathroom was a good size with a walk in shower. We opted to have our room cleaned every other day. They then provided apples and a snack bar as a small reward. There was free bottle water, soap, shampoo and tea making facilities in the room. Bar was a pleasant place to meet up and have a drink. Short 10min walk and you were in the main square of Krakow. Only small issues was trams rumbled pass most of the day and night. Didn’t spoil our sleep but may be an issue for some people.
Read more
Date of stay: March 2020Trip type: Travelled as a couple
1 Helpful vote
Helpful
Share
Response from Tomasz_Piorkowski, General Manager at Vienna House Andel's Cracow
Responded 31 Mar 2020
Dear Guest, We are glad that you enjoyed the Vienna House Andel’s experience and thank you for choosing to stay with us when you visit Cracow. We appreciate your time in sharing this review and recommending us to your friends and look forward to welcoming you and your friends back during your next visit to Cracow. With kind regards, Tomasz Piórkowski Regional Director Kraków & Katowice
Read more
Previous
123456
PRICE RANGE
US$98 - US$161 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
andels hotel krakow, andels krakow
FORMERLY KNOWN AS
Andel's Hotel Cracow
LOCATION
PolandSouthern PolandLesser Poland ProvinceKrakowStare Miasto / Kleparz
NUMBER OF ROOMS
159
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Vienna House Andel's Cracow
Which popular attractions are close to Vienna House Andel's Cracow?
Nearby attractions include Womai (0.4 km), HistoryLand (0.1 km), and Cafe Philo (0.4 km).
What are some of the property amenities at Vienna House Andel's Cracow?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Vienna House Andel's Cracow?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Vienna House Andel's Cracow?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Vienna House Andel's Cracow?
Yes, parking is available to guests.
What are some restaurants close to Vienna House Andel's Cracow?
Conveniently located restaurants include Bistro Bene by Tomasz Lesniak, Lodziarnia Donizetti, and Chimney Cake Bakery.
Are there opportunities to exercise at Vienna House Andel's Cracow?
Yes, guests have access to a fitness centre, a sauna, and locker rooms available in the fitness centre during their stay.
Does Vienna House Andel's Cracow have an airport shuttle?
Yes, Vienna House Andel's Cracow offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Vienna House Andel's Cracow?
Yes, dry cleaning and laundry service are offered to guests.
Does Vienna House Andel's Cracow offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.