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Mercure Opole

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Mercure Opole
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243 Reviews from our TripAdvisor Community

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Showing 56: English reviews
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Wroclaw, Poland
Reviewed 1 January 2017 via mobile

We were given wrong room initially - room for one person for two people, without proper necessities . The staff was good and helpful but still with -5 degrees outside , the heating didn't work and we were not provided with additional two people quilt / blanket. I do not recommend staying here unless they improve.

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Helpful?
Thank paritosh_pandey23
Oxford
Reviewed 31 October 2016 via mobile

Surprisingly low cost for a Mercure, this hotel is about 250 metres from Opole rail station. Check-in was fast and friendly. I was in my room within 5 minutes of my arrival. The room was small, but sufficient. A shower room, with the usual Mercure soaps and gels. There was also a half litre bottle of water. The view from...

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Thank Relentlessvoyager
H3405_GM, General Manager at Mercure Opole, responded to this review

Dear Guest, Thank you very much for nice opinion about quality and standard of our hotel. We hope to host you in the nearest future again. With best regards Ilona Porwoł General Manager

Dubai, United Arab Emirates
Reviewed 23 September 2016

Perfect hotel, very, very nice staff - helpful and very professional, good breakfast and restaurant, excellent housekeeping. Only the technique is not their best part (it was NOT possible to get a working TV set during the whole stay, they have a service number 2424 but the reaction is zero). Overall a real good price service relation and very recommendable!...

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Thank KARKM
H3405_GM, General Manager at Mercure Opole, responded to this review

Thank you very much for such nice opinion about our hotel. It's a great pleasure for whole Mercure Opole team ! All your valuable remarks we will take into consideration in order to improving our service. We hope to host you in the nearest future again. With best regards Ilona Porwoł General Manager with hotel team

Reviewed 14 September 2016 via mobile

I visited the hotel because it rated well here. For the price we paid I thought it was a good hotel, well located. It is clean and the staff were friendly. Breakfast was extra and was buffet style, parking is available for a small cost at the back of the hotel. The wifi was free and available across the hotel...

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Thank Mhred
H3405_GM, General Manager at Mercure Opole, responded to this review

Dear Sir, Thank you very much for your recent stay at Mercure Opole. Your comments about our services and standard are the best recommendation of our hotel. We are very happy that we fulfilled your expectations. It will be a great pleasure to host you in the nearest future. With best regards Ilona Porwoł General Manager with Mercure Opole team

Warsaw, Poland
Reviewed 3 September 2016

I don't crave top luxury or a hotel with a swimming pool, so my stay in Mercury Opole was the best I could imagine. Comfortable beds, in-room tea, preferable rates for my 12- years old daughter. Low room rate (120 PLN), extra 30 PLN per person for a very good buffet breakfast. Perfect location in town.

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Thank AnT_8793
H3405_GM, General Manager at Mercure Opole, responded to this review

Dear Guest, I would like to very thank you for your stay at Mercure Opole and comments about our standard and service. We are very happy to hear so nice words. Thank you very much. We hope to welcome you and your family in the nearest future. With best regards Ilona Porwoł General Manager with Mercure Opole team

Warsaw, Poland
Reviewed 23 August 2016

When I go to unknown city I try to have hotel which will be my stronghold. Mercury in Opole is a good example. They do everything to help you in having good time. Good restaurant also is important. Why not 5 stars? Not all rooms have air-conditioning.

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Thank TheNavigatorPoland
H3405_GM, General Manager at Mercure Opole, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Hotel Mercure Opole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Cottbus, Germany
Reviewed 21 August 2016

The hotel is located centrally, a few steps away from the train and bus stations. The bed was comfortable and there is free WiFi. Breakfast was good even if it had to be paid extra. Only the bathroom is somewhat narrow.

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Thank Hprog
H3405_GM, General Manager at Mercure Opole, responded to this review

Dear Guest, I would like to thank you for your valuable opinion concerning last stay in Mercure Opole. You really made our day placing such a nice comment regarding our hotel. Thank you for appreciate the hotel location, the bed in the room, WiFi connection and the restaurant services. I am so glad that we could meet your expectations. I...

Reviewed 16 August 2016

In the center of Opole, in front of the train station. This hotel deserves more than 3 stars. Superbe extensive breakfast and a very good restaurant with excellent value for money. Pets allowed ! A swimming pool would be a great asset.

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Thank Stefan V
H3405_GM, General Manager at Mercure Opole, responded to this review

Dear Mr. Stefan, we are always very happy when we we have a great pleasure to host you in our hotel! On behalf on me and my team I would like to very thank you for your stay with us and so nice comments what is the best recommendation of our service and standard. We hope to meet you at...

Poznan, Poland
Reviewed 10 August 2016

Rooms were big and great for an affordable price. Service is very kind. There are plenty places to see in a vicinity. You may spend here at least 4 days and you will not bored. Perfect location of a hotel.

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Thank _geigjp
H3405_GM, General Manager at Mercure Opole, responded to this review

Dear Guests, It was a great pleasure to host you at Mercure Opole and thank you very much for your stay with us during these 4 days. Your comments about service, standard & location is a huge award for all my team. We hope that you visit us in the nearest future again. Cordially welcome ! With best regards Ilona...

Warsaw, Poland
Reviewed 3 August 2016

We spent a night here during our family trip (2 adults + 2 kids, 4 and 7 years old) to Opole. The hotel is very comfortable, restaurant is really high quality, and it's within walking distance to all the interesting places in town. We will definitely be back.

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Thank Ola W
H3405_GM, General Manager at Mercure Opole, responded to this review

Dear Mrs. Ola, I would like to thank you for your stay and so nice recommendation. It was a pleasure for us to host you in our hotel. I hope your trip around Opole was OK. We are waiting for your next visit. Regards for whole family Ilona Porwoł General Manager with Mercure Opole team

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
A business hotel offering 103 comfortable rooms located in the cultural and commercial centre of the city, not far from the historic part of the city. Major attractions include the old town (200 m away), the cathedral, the Piastowska tower (500 m away) and the Amphitheatre. The hotel features 7 modern, newly furnished banquet and conference rooms, the WineStone restaurant serving Polish and international cuisine and offering choice of rare wines from around the world. ... more   less 

Additional Information about Mercure Opole

Address: Ul. Krakowska 57/59, Opole 45-018, Poland
Region: Poland > Southern Poland > Opole Province > Opole
Price Range: RM117 - RM183 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Opole 3*
Number of rooms: 103
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Opole staff and other travellers.
1 question
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Questions? Get answers from Mercure Opole staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Remember to order air-conditioned”
TheNavigatorPoland, 23 Aug 2016 | Read review
“Rooms on the lower side are quieter.”
_geigjp, 9 Aug 2016 | Read review
“Even though we had a street view, it was really calm and quiet all night.”
150olaw, 3 Aug 2016 | Read review
“there is no big difference”
Juergen_Kortus, 23 May 2016 | Read review
“Apartment #359 with a nice view”
  • King-size bed in our apartment
  • Living area with work desk
  • New bridge accross the Oder River
  • The sell fresh pastries in that little red kiosk. Yummy!!!
  • If you need a doctor - there is a walk-in clinic opposite the hotel.
philsworldtravel, 19 Mar 2016 | Read review
5 of 5