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Platinum Palace Hotel

259 reviews
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Traveller (106)
Room & Suite (35)
Dining (23)
Overview
  • Excellent49%
  • Very good23%
  • Average16%
  • Poor6%
  • Terrible6%
Travellers talk about
“large park”(3 reviews)
“main building”(5 reviews)
“short taxi”(2 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
5.0 Star Hotel
All hotel details
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Reviews (259)Write a Review
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Show reviews that mention
All reviewslarge parkmain buildingshort taxitram journeycity centrehotel is situatedstar luxuryamazing pricelovely parkbeautiful bathroomsteam roomfabulous hotelbreakfast selectionspacious roomshotel staffstayed here for nightswedding
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1 - 5 of 96 reviews
Reviewed 8 December 2017 via mobile

nice and comfortable hotel, breakfast was average, for a five star i think it should be better. the receptionist was arrogant and even I still laughed at him because he was an arrogant comic he tried to be.More

Thank raam A
Response from Agata_Chilinska, Front Office Manager at Platinum Palace HotelResponded 9 January 2018

Dear Guest, Thank you for taking time and reviewing Platinum Palace ***** Wroclaw on TripAdvisor. Your comments are very helpful and I’m very sorry to hear that one of the receptionist didn't welcome you in a professional manner. This feedback is very important for us...More

Reviewed 17 October 2017

Having been traveled the world for about 12 years now, non-stop (really- it's an ongoing 12 year trip around the world), we've stayed in over 50 countries at this point, in a broad range of hotels, from 5 star gems in Las Vegas, Tokyo, Singapore......More

Review collected in partnership with this hotel
1  Thank PJski
Response from Agata_Chilinska, Front Office Manager at Platinum Palace HotelResponded 25 October 2017

Dear Guests, Thank you for your visit and for spending your time to reviewing in details your stay in Platinum Palace ***** Wroclaw. All your comments regarding stay in our hotel are very important for us, so we can work on them and improve our...More

Reviewed 9 September 2017

I have been with my boyfriend in Platinum Palace for 2 nights. First impression was really good. Place look very nice! Excellent job from concierge who greet us when we have arrived. I think he is a real heart of this Hotel. He lead me...More

Thank Julia B
Response from Agata_Chilinska, General Manager at Platinum Palace HotelResponded 10 October 2017

Dear Ms Julia, thank you for your time and all the precious information in the review. We are very sorry we couln't satisfy you and would appreciate being to welcome you again one day. The Platinum Palace is known from its flexibility and guest orientation...More

Reviewed 18 August 2017 via mobile

Everything was just great . Room was perfect . Staff friendly and helpful . Hotel is really beautiful and posh . Very big thanks for receptionist Sofia , very polite , positive and experienced worker . It was really great staying! Thanks a lot for...More

Thank SashaZips88
Reviewed 7 August 2017 via mobile

We got a voucher for a night in Platinum Palace last year as a wedding gift from the hotel. Same thing as last year, we really enjoyed our stay. The spacious rooms are modern and beautiful. We were really surprised with the breakfast selection (continental...More

Thank Kasia F
Response from Agata_Chilinska, Dyrektor generalny at Platinum Palace HotelResponded 8 August 2017

Dear Mrs Kasia, thank you for your nice review regarding the Platinum Palace*****. We are very glad you enjoyed your stay, the hotel design and breakfast selection. Regarding our reception first need article choice shop we try to satisfy everybody with our reasonable prices proposal....More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Details
Price range
US$69 - US$114 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Wroclaw
#8 Spa Hotel in Wroclaw
#20 Luxury Hotel in Wroclaw
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$69 - US$114 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Wroclaw
#8 Spa Hotel in Wroclaw
#20 Luxury Hotel in Wroclaw
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (106)
Room & Suite (35)
Dining (22)
Pool & Beach (1)
Family and Play Areas (1)
Questions & Answers
Ask a question
Charlotte U
23 March 2016|
AnswerShow all 3 answers
Response from marie h | Reviewed this property |
It's roughly about 10minutes by Taxi or about 20muns by Tram which you can pick up from just up across the road.
1
Vote
warren h
21 June 2015|
AnswerShow all 2 answers
Response from LennertV | Reviewed this property |
Hi Warren, They all speak English, no problem. Best regards, L.
0
Votes
Room Tips
"Good choice if you like veeeery soft mattress. For me it was uncomfortable."
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"I preferred the old part wife preferred the new part so it's personnel preference"
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"My room didn't have a bath tub, so if this is a must, please check which rooms have one."
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"Ask for room that does not face the street (tram very loud)"
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