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Mercure Wroclaw Centrum

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806 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Wroclaw Centrum
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Showing 370: English reviews
Reviewed 28 January 2017 via mobile

Very nice hotel;very clean.The staff is excellent.Aleksandra was brilliant with us,she gave us absolutely good service. We recomend her.we are happy with everything and we recomend Aleksandra for everybody wanting good service. James &family...manchester uk

Thank James K
MercureWC, Kierownik ds. gości at Mercure Wroclaw Centrum, responded to this review

Dear Sir, thank you very much for writing the review - we really appreciate all positive comments, especially we are glad that you were satisfied with our staff and services. I will share your comments with my team, and I am sure that this feedback will serve as an encouragement to continuously improve the quality of our services. We look...

Newcastle, Australia
Reviewed 18 January 2017

Good Hotel. Well located. An easy navigated though longish walk from Wrocalw Glowny or adjacent Bus Station.A short walk to Old Town and all it offers. Many good nearby restaurants. Adjoins a medium sized mall with supermarket and both other shopping and dining options. Cannot recall name of person who check us in though wish I could as this young...

Thank 2themacs
MercureWC, Guest Relations Manager at Mercure Wroclaw Centrum, responded to this review

Dear Sirs, Thank you for taking the time to write a review. We appreciate all your positive comments regarding your stay at the Mercure Wroclaw Centrum and we are very glad that you were satisfied with our product and services. I will share your comments with my team, and I am sure that this feedback will serve as an encouragement...

Winchester, United Kingdom
Reviewed 17 January 2017

The hotel is great and the well placed. Very good breakfast. Unfortunately the lack of internet in all floors except the lobby make it difficult for business visit. The issue has been raised for a while but so far nothing has been done. Surely, if you don't mind the lack off connection, go for it and you will not be...

Thank Tito4200
MercureWC, Guest Relations Manager at Mercure Wroclaw Centrum, responded to this review

Dear Sirs, Thank you for taking the time to tell us about your experience at Mercure Wroclaw Centrum. Please allow me to express my sincerest apologies because of the inconveniences regarding Internet connection. It was temporary situation – Wi-Fi connection is available in the whole building. Please rest assured that we are taking the appropriate measures to address the problem...

Rio de Janeiro, RJ
Reviewed 9 January 2017

Great location, very close to the main square. The room is very confortable and very quiet. The breakfast is very good. The restaurant has a very good food and good wines! It was Christmas and we decided to have dinner at the hotel and it was excellent!

Thank Jeniffer72
MercureWC, Kierownik ds. gości at Mercure Wroclaw Centrum, responded to this review

Dear Madam, Thank you for taking the time to answer our questionnaire. We appreciate your comments regarding your stay at the Mercure Wroclaw Centrum Hotel and we are really happy that you enjoyed our services. We look forward to welcoming you again at Mercure Wroclaw Centrum Hotel. Best regards, Katarzyna Bołtuć Guest Relation Manager

Reviewed 3 January 2017

Nice hotel with excellent location in Wroclaw city center, right next to the shopping mall. My room was in the 5th floor in the end of the corridor so it was very peaceful but the room temperature was a bit too cool. There was complimentary water available and a coffee/tea set. The day spa upstairs was superb, they had good...

Thank Pia O
MercureWC, Guest Relations Manager at Mercure Wroclaw Centrum, responded to this review

Dear Guest, thank you very much for sharing with us your opinion about Mercure Wrocław Centrum Hotel. We look forward to welcoming you again at Mercure Wroclaw Centrum and we will do our best to make your next stay pleasant and comfortable. Sincerely, Katarzyna Bołtuć Guest Relations Manager

Maastricht, The Netherlands
Reviewed 31 December 2016 via mobile

After our third visit, I found it the right moment to finally give this hotel the credits they deserve. The location is just perfect. It is situated next to a nice shopping center, and a tram stop where you can go in all possible directions. Also, within a few minutes of walking, you are able to reach the beautiful 'Rynek'....

Thank RoelDraper
Reviewed 31 December 2016 via mobile

Stayed here for 3 nights. Beautiful hotel and decor. Staff very pleasant. Room was perfect, had everything needed. Very clean and modern. Location perfect also. Shopping centre next door, tram stop right outside and the centre less than 5 minutes walk. Would stay again without hesitation.

Thank xIRLx
Lincoln, United Kingdom
Reviewed 20 December 2016

stayed at this hotel around 8 times now. the service is very good and the staff are friendly and knowledgeable. the rooms are of a good size and very clean with all amenities. the main positive feature of the hotel is its central location. only 6 minutes walking to the Rynek (old town sq) and all the main shopping areas....

Thank F7264KZchrisb
Espoo, Finland
Reviewed 19 December 2016

my second visit to Mercure Worclaw. staff uis very friendly and smily. rooms are OK, clean, functional, big enough for 1 person. I asked for iron kit, it was deilvered to my room in 5 minutes. breakfast is standard good, nothing special. had one incident with (broken) orange juice blender. staff immedialtely went to fix it. the absolute best is...

Thank none006
Reviewed 30 November 2016

We stayed here 3 nights. Excellent location. We stayed in a Privilege room 604 with a view of the church. Very quiet. Small pillows. Poor bedside lighting. Expensive breakfast and bar prices. Very helpful staff in reception and the bar. Bland characterless downstairs public areas. I would certainly stay here again if it was a good price.

2Thank Bmena

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  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
151 Tastefully decorated and comfortable rooms. The Mercure Wroclaw Centrum is located in the heart of the historical city of Wroclaw, one of the most attractive towns in Poland. It takes only a few minutes to reach local institutions, commercial centres, and the main railway and bus station. Major attractions such as the Panorama of Raclawice, the Old Town, the Market Square and Tum Island are only short walk from the hotel. The hotel offers a WINESTONE Restaurant and advanced conference facilities. ... more   less 

Additional Information about Mercure Wroclaw Centrum

Address: pl. Dominikanski 1, Wroclaw 50-159, Poland (Formerly Mercure Panorama)
Region: Poland > Southern Poland > Lower Silesia Province > Wroclaw
Price Range: RM257 - RM452 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Wroclaw Centrum 4*
Number of rooms: 151
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Also Known As:
Mercure Panorama Hotel Wroclaw
Mercure Hotel Wroclaw
Mercure Hotel Panorama
Hotel Style:
#1 Family Hotel in Wroclaw
#3 Romantic Hotel in Wroclaw
#4 Luxury Hotel in Wroclaw
#7 Business Hotel in Wroclaw
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Wroclaw Centrum staff and other travellers.
6 questions
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Glasgow, United Kingdom
over a year ago
4 months ago
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we had 4 separate bedrooms, there was no outside noise ( we were on the 2nd and 3rd floor). did not hear any internal noise either.”
 of 5 bubbles Roland49, 15 Mar 2017 | Read review
“Regardless of being in front of a bus stop, and next to a shopping Mall, there was hardly any noise - stayed mid section of the south side”
 of 5 bubbles , 14 Feb 2017 | Read review
“The rooms facing the Church are very quiet.”
 of 5 bubbles Jeniffer72, 9 Jan 2017 | Read review
“breakfast is quite expensive but you can ask at reception if they have any breakfast vouchers which basically halves the cost.”
 of 5 bubbles F7264KZchrisb, 20 Dec 2016 | Read review
“if you can book a privilage room....no real difference between normal and deluxe so don't bother”
 of 5 bubbles lgattridge, 15 Nov 2016 | Read review
5 of 5