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This particular Novotel is typical 3* hotel. Of course you can't expect any luxury there, but all you need is on very good level. I'm regularly there (almost once a week) and I really appreciate the personal touch from the team working there. Reception desk...More
I happen to have (this year) silver status in Accor Hotels, so I got welcome drink. I could have had a drink, but bartender lost recipes for drinks and could not remember how much of each ingredient to put in... so, I asked fro white...More
Management response:Responded 6 days ago
Szanowny Panie Marcinie,
Bardzo dziękuję za Pana opinię dotyczącą jakości serwisu. Pana uwagi dotyczące zachowania naszych pracowników są dla nas...More
Novotels are a low end hotel chain but this one in Wroclaw has got to be at the bottom of their list. This is an old, tired property in serious need of refurbishing. Maybe the badly stained carpeting put us off but even our lower...More
Management response:Responded 3 days ago
Thank you very much for your stay at our hotel and for taking the time to tell us about your experience at the Novotel Wroclaw City. I am sorry that your experience did not meet your expectations; please allow me to express my...More
We stayed there with a tour group and understood that the hotel would not be luxury ( to say the least). The location does require taxi, the lobby is fine. Our room was really disappointing. The carpet was extremely stained- the bed and bedding were...More
Response from Novotel_Wroclaw_City, Dział Rezerwacji at Novotel Wroclaw CityResponded 3 weeks ago
Thank you very much for your opinion.
I am very sorry that we did not fully meet your expectations.
We apologize for this situation. It should not be in a 3-star hotel.
We are happy to hear warm words about the crew as...More
We stayed here for one night to break up our journey to Krakow. The hotel is 5 to 10 minutes from the motorway and 15 to 20 minutes from the old town. As you would expect from a chain hotel in this price category, the...More
Thank Holger K
Response from Novotel_Wroclaw_City, Dział Rezerwacji at Novotel Wroclaw CityResponded 5 June 2017
Dear Holger K,
We are very happy to receiving so many nice words about our standard, service and team!
We hope that we will have an opportunity to host you in the nearest future again.
With best regards
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Free High Speed Internet ( WiFi )
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Things to do
US$52 - US$80 (Based on Average Rates for a Standard Room)
Star rating provided by Accor.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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