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Platinum Palace Residence

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86 Reviews from our TripAdvisor Community

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Showing 26: English reviews
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Greater London, United Kingdom
Reviewed 1 week ago

I stayed here for a few days during a work trip, the hotel was clean, tidy and the staff were friendly. The breakfasts were good and the hotel make a great omelette for breakfast! The only thing that I would suggest is that the room is a bit of an odd layout, the bed is so close to the ground...

Thank Ms Business T
Reviewed 16 March 2017

I suggest the hotel Platnum for those who is looking a location btw city down town and the airport. Excellent service, room cleaning and wellcoming. Good breakfast arrangement and meals. Magnific espresso at bar. Delicious first dishes. But what I appreciated most of all is a "modern urban" design and coziness.

Thank Anna U
Anna Z, Kierownik recepcji at Platinum Palace Residence, responded to this review

Dear Anna, Thank you for taking your time to review your recent stay with us at Platinum Palace Residence. It gives us a great pleasure to know that you had a wonderful experience with us. We will be waiting for you with our esspersso. Best regards, Platinum Palace Residence.

Essex, United Kingdom
Reviewed 31 January 2017

We received a lovely warm welcome and all staff were very obliging from ordering us a taxi to giving us some milk when asked. Room was a nice size, low bed, rainfall shower and glass bathroom doors so going to the toilet was interesting!! All of the room and linen was clean and good quality. The location is about 10...

Thank kimlovesjaws
Anna Z, Kierownik recepcji at Platinum Palace Residence, responded to this review

Thank you for taking the time to write this fantastic review on your recent experience here with us.Thank you so much for your kind comments about our team.Delighted you enjoyed your room.We hope to see you again soon and to welcome you back at Platinum Palace Residence.

Reviewed 17 September 2016 via mobile

My wife and I have stayed in the Platinum Palace and found it to be clean and comfortable. Our room was a little small but adequate for us. The only thing we were not keen on was the wet room as it was obviously wet after a shower which meant you got wet feet when going to use the toilet....

Thank Simon E
Anna Z, Front Office Manager at Platinum Palace Residence, responded to this review

We are very grateful for this opinion. Solutions used in our bathrooms are very modern and we are still thinking about same facilities for guests. You ensuring that You will visit us again make us more then happy. Best regards.

Reviewed 9 June 2016 via mobile

I have visited that hotel and I had a room without a window and bathroom didn't have a window. The room was also not equipped with a minibar and a closet.My co-workers room was pleasant and had everything what I did mention. Bottom line if you book ask for that points. I can't complain about the service the employees are...

Thank Steffen E
Anna Z, Front Office Manager at Platinum Palace Residence, responded to this review

Dear Steffen , we are really sorry that Your stay with Platinum Palace Residence was not enjoyable. Each of our rooms is different.Our building is a historic villa and therefore each room has a different size and equipment, part of the changes in the building does not depend only on us.We also would like to asure You that during this...

Dublin, Ireland
Reviewed 24 April 2016 via mobile

We really enjoyed stay in this hotel- very clean, well appointed rooms and mostly very friendly staff. The only thing you need to keep in mind is that the breakfast after 9.00 is hardly worth the hassle as almost everything is finished and you'll end up with a last piece of bread and scraps of cheese... at least u can...

Thank Travel_Addict365
Anna Z, Front Office Manager at Platinum Palace Residence, responded to this review

Thank You so much for that opinion, we are very sorry for Your breakfast. We asure You that one Your word and our stuff will bring You anythink You woudl like to eat. We always . Normally we complement the table as soon as something ends.

Kfar Saba, Israel
Reviewed 6 August 2015

The hotel is very meticulous in every detail, excellent shower, rooms are very nice, pleasant and professional staff, excellent breakfast with personal service and excellent food. The hotel is located in a quiet and pleasant area, near a park and near the center of cafes and restaurants. Internet in all rooms and public areas. I really enjoyed.

Thank Shay P
Agnieszka P, Front Office Manager at Platinum Palace Residence, responded to this review

Thanku You so much for Your opinion. It's always nice to hear how our guest's stay was, especially when they enjoyed.

Trondheim, Norway
Reviewed 20 July 2015

The room was modern and quite comfortable, and the service friendly and available 24 hours a day. The disadvantage was a poorly designed shower - the whole bathroom was flooded each time we turned the water on. Also, the AC was not working properly.

Review collected in partnership with this hotel
Thank AnnaKrulatz
Agnieszka P, Manager at Platinum Palace Residence, responded to this review

Thank You so much form Your opinion. It is always nice to hear that our gust like this place. Opinion about the bathroom area were passing to our Manager. Best regards, Platinum Palace Residence

London, United Kingdom
Reviewed 18 June 2015

This hotel is a very small place, I would say a boutique style. Rooms also are small (even the deluxe one) but are very nicely decorated and bed is very comfortable. Customer service also is very good. I gave only Poor feedback as there were two issues that made my visit very uncomfortable. First problem is the same what others...

Thank Tom R
Anna Z, Kierownik recepcji at Platinum Palace Residence, responded to this review

Thank You so much for Your opinion. All that information were passing to our General Manager. It is very important to us to hear our guest opinion. We hope You will visit us again.

Warsaw, Poland
Reviewed 5 May 2015

OK place - though wouldn't give it 4 stars. It's very modern and quite interestingly furnished. My small room (nr 7) feels like an attic. It has only a very small (0,5 sqm) window that could not be opened, so no fresh air in my room. Other impracticalities are the bathroom which is getting wet when taking a shower. The...

Thank dirkaarts
Anna Z, Kierownik recepcji at Platinum Palace Residence, responded to this review

Thank Yo so much for Your opinion. All the remarks about the bath floor in the shower were forwarding to our General Managment. It is nice to hear taht You find also good side of Your choice to stay in Platinum Palace Residence.

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  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Multilingual Staff
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Platinum Palace Residence is located in a quiet area of central Poznań, just 500 metres from Poznań International Fair. This design residence offers luxury, air-conditioned rooms with free Wi-Fi.The modern rooms at the Platinum Palace are fitted with a WiFi access and plasma TV with satellite channels. All feature a laptop safe and a minibar.Platinum Palace Residence houses the exclusive Platinum Palace Restaurant, serving modern Polish dishes. Guests are also welcome to visit the Purple Bar and the summer terrace, overlooking the garden.The Platinum Palace is situated 500 metres from the Poznań Główny Railway Station. The Ławica Airport is 3 km away from the property. ... more   less 

Additional Information about Platinum Palace Residence

Address: ul. Wladyslawa Reymonta 19, Poznan 60-791, Poland
Region: Poland > Central Poland > Greater Poland Province > Poznan
Price Range: RM198 - RM440 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Platinum Palace Residence 4*
Number of rooms: 14
Reservation Options:
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Hotel Style:
#13 Luxury Hotel in Poznan
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Questions & Answers

Here's what travellers have asked, with answers from Platinum Palace Residence staff and other travellers.
2 questions
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Essex, United Kingdom
Essex, United Kingdom

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Questions? Get answers from Platinum Palace Residence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is no curtains to make room dark when you want to sleep.”
xtomso, 18 Jun 2015 | Read review
“some of the rooms are from the street side, this is not issue while windows closed but I believe it might be loud in summertime; Please ensure parking space is available (booked)”
The_Protagonist, 17 Oct 2012 | Read review
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