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Mercure Warszawa Centrum

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#17 of 122 Hotels in Warsaw
Certificate of Excellence
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Mercure Warszawa Centrum
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1,619 Reviews from our TripAdvisor Community

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Showing 795: English reviews
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Reviewed 2 days ago NEW

The Room was clean, big, and warm. The Breakfast was rich and tasty. The Location was great and very close to the culture and science building and right opposite of a big mall. Really not much to say other than excellent rating overall

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Helpful?
Thank George L
Justyna S, Guest Experience Team, at Mercure Warszawa Centrum, responded to this review

Dear George L, Thank you for choosing Mercure Warszawa Centrum Hotel. We are very much appreciate your opinion regarding your stay. It is always a pleasure to receive excellent feedback. Thank You for pointing our breakfast. I hope you liked our variety of breakfast animations. Every day different and really tasty. Just for your information on Wednesday - waffles, Thursday...

Reviewed 4 days ago NEWvia mobile

I usually don't write reviews because I'm too lazy lol, but I said I would this time. This hotel was truly great. The hotel location (city center, next door to a big and nice shopping mall, next to the main city train station), the look of the hotel, the hotel service, the rooms, cleanliness, the BREAKFAST BUFFET, everything was perfect....

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Helpful?
Thank Chikwanda C
Justyna S, Guest Experience Team, at Mercure Warszawa Centrum, responded to this review

Dear Chikwanda C, Thank you for choosing the Mercure Warszawa Centrum Hotel for your stay in Warsaw. We are very happy to read that you enjoyed your stay at our hotel and sincerely thank you for your recommendation. The entire Mercure Warszawa Centrum Hotel team is doing best to provide all our guests an unforgettable stay experience. The hotel staff...

wales
Reviewed 6 days ago NEW

Check in staff very polite and helpful. Room was on the 5th floor at the rear so no traffic noise whatsoever. Good size room with individually controlled aircon, bottled water, herbal/speciality tea provided but unfortunately no black tea or milk but we were able to get a jug of milk from the restaurant. Only one English language TV channel (CNN)....

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Helpful?
Thank gaynor p
Justyna S, Guest Experience Team, at Mercure Warszawa Centrum, responded to this review

Dear Gaynor p, Thank you for taking the time to review the Mercure Warszawa Centrum Hotel. I am pleased you enjoyed everything while you were with us. We greatly appreciate your fantastic recommendation. We would like to say thank you for your kind comments about room facilities, polite and helpful staff and our Winestone restaurant. Winestone restaurant has excellent reputation...

Paisley, United Kingdom
Reviewed 1 week ago

We were there 11th -14th February. The hotel was everything we asked for. Staff very friendly room lovely. The hotel very central. I'll be back. We didn't have breakfast so can't comment on it but I'm sure it would have been lovely

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Helpful?
Thank 50doreen
Justyna S, Guest Experience Team, at Mercure Warszawa Centrum, responded to this review

Dear 50doreen, Thank you for choosing our hotel during your winter break in Warsaw. We appreciate your feedback regarding your stay at Mercure Warszawa Centrum. We are glad to read that you had a nice stay. We are also grateful for your extremely valuable remarks about lovely room. Thank you for the compliments regarding the hotel staff. We, Mercure Warszawa...

Reviewed 1 week ago via mobile

Great location, nice room comfy bed. That's the positives out of the way. Reception, you either get the two nice guys who are very helpful and in the right job, or you get the two grumpy girls!!! Maybe split them up to give guests a 50/ 50 chance. Breakfast..... tried it once, that was enough. Every range of food to...

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Helpful?
Thank oakwoodfencing
Justyna S, Guest Experience Team, at Mercure Warszawa Centrum, responded to this review

Dear Oakwoodfencing, Thank you for your review on TripAdvisor community. We truly appreciate you taking the time to detail your experience about your stay at Mercure Warszawa Centrum Hotel. I can only hope you will accept our sincerest apologies for incorrect behavior of receptionists and give us another chance in the future. I passed on your comments to our Front...

Reviewed 1 week ago via mobile

The hotel is located in the new city of Warsaw right in the city center and next to bus stations, tram stations and metro station. The room was of a decent size, very clean and comfortable. The view of the urban city was satisfying and the price that we got was good. I totally recommend it!

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Helpful?
Thank Lorela-Lydia D
Justyna S, Guest Experience Team, at Mercure Warszawa Centrum, responded to this review

Dear Lorela-Lydia D, I would like to thank you for choosing Mercure Warszawa Centrum during your stay in Warsaw. We are glad you appreciate fantastic location of hotel. This is true we are located in heart of Warsaw. So convenient location helps a lot for our guest during stay in Warsaw. The shopping mall is away from the hotel literally...

Dundee
Reviewed 1 week ago

As with most people, I suspect, I think the purpose of a hotel is to give you somewhere comfortable to sleep. Maybe breakfast. The location and staff play a part, but what I want is a good night's sleep. That is absolutely not what I got at the Mercure. I stayed in the middle of winter. Outside it was -10....

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Helpful?
1Thank Mark M
Justyna S, Guest Experience Team, at Mercure Warszawa Centrum, responded to this review

Dear Mark M, We very much appreciate your opinion regarding your stay at the Mercure Warszawa Centrum Hotel. Please accept our apology for the inconvenience you experienced during your stay at Mercure Warszawa Centrum. I have mentioned your comments to Technical Manager so we can address this issue directly and better serve our guests for the future. Thank you for...

Cardiff, United Kingdom
Reviewed 1 week ago

Nice hotel, a bit of a walk from the centre. Not many restaurants around hotel, some cafes. Clean and modern, excellent breakfast. Shop in foyer, free wifi. There are 2 restaurants. Taxis easy to get and not expensive.

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Helpful?
Thank Enro12
Justyna S, Guest Experience Team, at Mercure Warszawa Centrum, responded to this review

Dear Enro12, Thank you very much for taking your time and sharing your experience about Mercure Warszawa Centrum Hotel. I’m glad you could appreciate clean, modern hotel and excellent breakfast. I hope you liked too our variety of breakfast animations. Every day different and really tasty. Just for your information on Monday we have crepes, Wednesday - waffles and Friday...

London
Reviewed 1 week ago via mobile

The hotel itself is fine but the staff does not make you feel welcome. Asking about getting to the airport I had a feeling as being sniffed at. At the end l used Google and it was more helpful. Location is handy but it would be nice to be able to enjoy drinking in hotel bar but at the over...

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Helpful?
Thank anna g
Justyna S, Guest Experience Team, at Mercure Warszawa Centrum, responded to this review

Dear Anna G, Thank you for choosing Mercure Warszawa Centrum Hotel, for your recent stay. I can only hope you will accept our sincerest apologies and give us another chance in the future. I passed on your comments to our Front Office Manager in order to remind our staff basic rules of hospitality and to avoid such a behaviour in...

Timisoara, Timis, Romania
Reviewed 2 weeks ago via mobile

It's a good hotel, ideally located, in a quiet area (only one wing is at the main road). Main train station is at 300 m, metro station at 800 m. Tram station near, either. There's a mall right across the street - Zlote Tarasy, opened until 10 pm. One other mall behind the Palace of Culture and Science, at about...

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Helpful?
Thank Gabriela B
Justyna S, Guest Experience Team, at Mercure Warszawa Centrum, responded to this review

Dear Gabriela B, Thank you for your review on TripAdvisor community. We truly appreciate you taking the time to detail your experience about your stay at Mercure Warszawa Centrum Hotel. I am very pleased that we have fulfilled the expectations regarding good breakfast, clean and comfortable room and convenient location of the hotel. It is true that the location of...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Mercure Warsaw Centrum hotel is located in the heart of the city and opposite to Palace Of Culture & Science-the icon of the capital city. Offices of international companies are in walking distance. Across narrow street from Mercure Warsaw Centrum hotel new generation multifunctional complex Zlote Tarasy is located (shopping, cinema, entertainment, Hard Rock Cafe, Aquarium Jazz Club). Hotel is located only 2 min. away from Central Railway Station.This 4-star business hotel combines fine polish hospitality, international cuisine and modern business facilities (high speed & wireless internet. Hotel has 338 comfortable air-conditioned rooms (suites, standard, Executive and non-smoking). You can enjoy the traditional Polish as well as international Menu in our "Winestone Restaurant" and have a good choice of specially selected wines. To relax, the hotel offers Fitness Center including sauna, jacuzzi & gym. The Mercure Warsaw Centrum hotel is the best location for international events, exclusive board meetings and seminars - 11 conference rooms with modern multi-media equipment. ... more   less 

Additional Information about Mercure Warszawa Centrum

Address: Ul. Zlota 48/54, Warsaw 00-120, Poland
Region: Poland > Central Poland > Mazovia Province > Warsaw
Price Range: RM241 - RM642 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Warszawa Centrum 4*
Number of rooms: 338
Reservation Options:
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Also Known As:
Holiday Inn Warsaw Hotel Warsaw
Warsaw Holiday Inn
Hotel Style:
#16 Business Hotel in Warsaw
#16 Romantic Hotel in Warsaw
#16 Luxury Hotel in Warsaw
#18 Family Hotel in Warsaw
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Warszawa Centrum staff and other travellers.
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Questions? Get answers from Mercure Warszawa Centrum staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Would think that all rooms would be good.”
 of 5 bubbles gp2, 18 Feb 2017 | Read review
“Don't go in winter”
 of 5 bubbles markmC9669ZC, 13 Feb 2017 | Read review
“best breakfast and location”
 of 5 bubbles annaR58QY, 5 Jan 2017 | Read review
“the higher floor with big window”
 of 5 bubbles surin789, 20 Dec 2016 | Read review
“We get the second flour, the window was not to the main street and it was very quiet.”
 of 5 bubbles Dalia7, 19 Dec 2016 | Read review
5 of 5