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Mercure Warsaw Grand

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#14 of 123 Hotels in Warsaw
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Mercure Warsaw Grand
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1,947 Reviews from our TripAdvisor Community

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Showing 958: English reviews
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Milton Keynes, UK
Reviewed 3 days ago NEW

My husband and I spent 3 nights at the Mercure Warsaw Grand after having just spent 3 nights in Kraków. Check-in was quick but very impersonal. There was no information provided as to whereabouts in the city we were located, no tourist map or information offered, just here's your key and the lift is over there. We were in a...

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Thank wowojulie
London
Reviewed 3 days ago NEW

Excellent service from the staff and comfortable room. Breakfast was very impressive with local food options. The hotel is in the city centre near a tram stop, metro station and the main central railway station. It is about a 15 minute walk from the old town.

Review collected in partnership with Accorhotels.com
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1Thank Ashley L
Cambridge, United Kingdom
Reviewed 1 week ago via mobile

We were perfectly comfortable and happy with our stay here. The hotel was well attended to, good staff and the room was absolutely perfect for what we needed, right in the middle of the city and close to everything.

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1Thank af19852015
GRELATIONS3384, Public Relations Manager at Mercure Warsaw Grand, responded to this review

Dear Guest, Thank you for choosing Mercure Warszawa Grand and for taking the time to share your wonderful experience with the TripAdvisor community. Please rest assured that your praises will be shared with the entire team as they deserve your lovely feedback. Comments such as yours really motivates us to keep doing our job well as our team strives to...

Reviewed 1 week ago via mobile

Good and clean rooms, friendly staff, very reasonably priced. Breakfast also very good, large variety. 10 minute walk to the palace of culture and science, and in the other direction 10 minutes to ronda Charles de Gaulle, where many bars and clubs are.

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1Thank Kajanck
Seaham, United Kingdom
Reviewed 2 weeks ago

As titled, arrived to a readily man'd check in desk, took a matter of 30 seconds to get our keys. Hotel is in a great position in the city and some lovely places to eat just opposite, as well as the Venturilo bike hire just outside! We were staying in a superior room. Room 319 to be precise. It was...

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Helpful?
Thank Dane R
GRELATIONS3384, Kierownik ds. gości at Mercure Warsaw Grand, responded to this review

Dear Guest, Thank you very much for taking the time to write this detailed review following your stay with us at Mercure Warszawa Grand I am truly happy that you have enjoyed your stay with us We really do value our guest feedback, so I am extremely pleased to read such great comments and to hear you had such a...

Swansea, United Kingdom
Reviewed 2 weeks ago

I stayed in this hotel 3 nights during the training. I enjoyed the following: -upgrade -decor -view -location -great customer service (especially thank you to Mrs Kozakiewicz and Mrs Zrałka) -shower with the view of the room -spacious, very spacious room -variety at breakfast - and most of all, JUICE maker- absolute hit! (for the healthy ones-but please do change...

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Helpful?
Thank Aaaneczka
GRELATIONS3384, Kierownik ds. gości at Mercure Warsaw Grand, responded to this review

Dear Guest, thank you for your superb 5 star review! We value all feedback which gives us a strategic overview how we can continue to offer a relaxing stay for all guests, and truly grateful that you chose us. We love to exceed expectations and I am so pleased that we have another guest that will remember us. I have...

Ede, The Netherlands
Reviewed 2 weeks ago

Such a great hotel! Quite cheap, great rooms, good service, wonderful shower, good beds. Not in the old town, 15 minutes walking from there, but worth the walk! very close to nice restaurants such as Monique's bakery & wine, Butchery & wine.

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Thank Annikatmt
GRELATIONS3384, Guest Relations Manager at Mercure Warsaw Grand, responded to this review

Dear Guest, Thank you for choosing Mercure Warszawa Grand and for taking the time to share your wonderful experience with the TripAdvisor community. Knowing that you were satisfied with each and every aspect of your stay is very reassuring and something that will motivate us further in our constant efforts towards to improve the level of services we provide. Kind...

Taunton, United Kingdom
Reviewed 2 weeks ago

Stayed in this hotel with friends for a wedding, and wow - the value for money is simply incredible. 4 adults, 3 nights, 2 rooms for less than £200 - you don't get value like that often (booked through Booking.com btw). The rooms are a great size - with a very stylish shower area! Air con was a must that...

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Thank J4c5
GRELATIONS3384, Guest Relations Manager at Mercure Warsaw Grand, responded to this review

Dear Guest, Many thanks for your lovely feedback regarding our hotel. It is fantastic to learn how thoroughly satisfied you were with your stay. I also hope that you will continue visiting us personally and thus give us the pleasure of having you as our Guest again. Kind Regards, Joanna Kozakiewicz Guest Relations Manager

London, England, United Kingdom
Reviewed 2 weeks ago via mobile

Very clean, quiet hotel. Large rooms. Aircon, shower, minibar, hairdryer, ample plug points, kettle tea and coffee. Couldn't ask for a better hotel. Helpful staff and good bar. Loads of taxis outside...negotiate best price to airport (we paid 160 plz)

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Thank Jenny D
GRELATIONS3384, Guest Relations Manager at Mercure Warsaw Grand, responded to this review

Dear Guest, Thank you for sharing the details of your recent stay at Mercure Warszawa Grand. I am happy that you enjoyed so many facets of your visit, including professional service and comfortable rooms. We appreciate your sharing your concerns and are looking forward to welcoming you again in the near future. Kind Regards, Joanna Kozakiewicz Guest Relations Manager

Paris, France
Reviewed 2 weeks ago via mobile

I already visited this place years ago and my memories were very nice. Nothing has changed and the property is even better. Warm welcome from the FO and professional bar tender with a lot of great wines to taste. The suite is amazing and really compete with 5 star hotels rooms. An address that I would recommend with no doubt.

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Thank ska38
GRELATIONS3384, Guest Relations Manager at Mercure Warsaw Grand, responded to this review

Dear Guest, The pleasure of having you as our Guest is all ours and we would like to thank you for taking the time to write your review. I am absolutely delighted that you really 'feel welcome' in our hotel. Receiving such positive feedback and your personal recommendation is a true pleasure. I also hope that your next visit will...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
With a convenient location directly in the city center and surrounded by major institutions including ministries, embassies and company headquarters, the Mercure Grand is ideal not only for the business traveller but couples and solitary spirits. Most of what Warsaw has to offer is nearby, including the historic Old Town, boutique shopping, Lazienki Park, numerous lively cafes and bars and The Royal Route. Very close proximity to trams, buses and Metro with easy access to Warsaw Central railway station. Come and discover the new Mercure Grand hotel. ... more   less 

Additional Information about Mercure Warsaw Grand

Address: ul. Krucza 28, Warsaw 00-522, Poland
Region: Poland > Central Poland > Mazovia Province > Warsaw > Śródmieście Południowe
Price Range: RM239 - RM602 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Warsaw Grand 4*
Number of rooms: 299
Reservation Options:
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Also Known As:
Mercure Warszawa Grand Hotel Warsaw
Mercure Hotel Grand
Mercure Hotel Warsaw
Hotel Style:
#2 Casino Hotel in Warsaw
#7 Family Hotel in Warsaw
#9 Business Hotel in Warsaw
#10 Romantic Hotel in Warsaw
#13 Luxury Hotel in Warsaw
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Warsaw Grand staff and other travellers.
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Questions? Get answers from Mercure Warsaw Grand staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“higher floors have a better view”
 of 5 bubbles corneln227, 2 Mar 2017 | Read review
“If you ask for advice from the hotel's reception desk they will offer you the best room for your needs.”
 of 5 bubbles RaliOrson, 21 Feb 2017 | Read review
“Everything was great.”
 of 5 bubbles 486aleksandraj, 19 Feb 2017 | Read review
“Don't be turned off by the shower in the bedroom! The curtain pulls across hiding it!”
 of 5 bubbles ryandP297FT, 17 Feb 2017 | Read review
“Can only comment on my room - quiet, single room with a big bed.”
 of 5 bubbles julesh2016, 25 Jan 2017 | Read review
5 of 5