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Remisens Premium Hotel Metropol

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170 Reviews from our TripAdvisor Community

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Showing 35: English reviews
Level Contributor
119 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 16 October 2016

Upon arrival at the hotel, we drove our car up to the entrance and no one was there. We went to reception and the person behind the desk did not greet us until he finished sorting his papers. The initial impression was not great and this was not the end of it. The main lobby looked dated - as if... More 

Helpful?
Thank Brian J
Slovakia
Level Contributor
8 reviews
5 hotel reviews
Reviewed 23 September 2016

Very old, over-dated with untrained staff and extremely slow restaurant service. Old and dirty lobby toilets, dirty carpets in the restaurant. We used the service of this hotel while accommodated in the annexed brand new Premium Roza Hotel that can be recommended for its new look and good equipment. The Metropol hotel itself can not be recommended from our point... More 

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Thank Viktor E

Travellers are raving about these Portoroz hotels

Launceston, Australia
Level Contributor
519 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 691 helpful votes
Reviewed 23 July 2016

This hotel sits above the resort town of Portoroz. It is attached to the casino which made it very popular and gave it a busy feel. As a result the front desk was chaotic on arrival but it turned out we only timed it badly as at other times it was quiet. Staff were informative and courteous. There is a... More 

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1 Thank TassieTravellers99
Ljubljana, Slovenia
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 7 July 2016

I go to Portorož every year. An extended weekend. This time I decided to go for Grand Hotel Metropol, thinking that checking into a five-star hotel would be a guarantee for a hassle-free holiday. A disaster. The air-con didn't work. I asked for another room and they said they were fully booked. On the second day at 7 pm there... More 

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1 Thank Mojca003
Kranj
Level Contributor
83 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 2 July 2016

The hotel is clean and comfortable but has a bit outdated outfit and also interior. Our room was large and well furnished, we had a partly sea view with a view to marina Portorož. It was quite noisy out in Poortorož, it usually is during the summer weekends with music from the beach bars until midnight. Dining staff were all... More 

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Thank Ales A
Ceske Budejovice, Czech Republic
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 June 2016

Me and my family have been visiting Metropol for almost 10 years two/three times a year. Since Remisens took over the leadership, the hotel level and quality rapidly dropped. Restaurant service was terrible. Once we've finished our meal, they left our leftovers and plates on the table until we left. Moreover, when we arrived to the restaurant, nobody even noticed... More 

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Thank Tereza K
Nottingham, United Kingdom
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 30 May 2016

Visited this restaurant as a non resident based upon a review in a well known travel book. what a disappointment. Service was poor and inept. Wrong meals arrived, though bore some resemblance as to what we ordered, drinks forgotten. Mediocre food. Long wait for food despite only 7 other diners. Based upon our experience our advice would be to avoid... More 

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Thank Vouch2u
Detroit, Michigan
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 18 May 2016

The room was Ok and the hotel looked nice but the down side of staying here is the pool and the food that is terrible. The food used to be good here a few years ago but it has really gone down the toilet. Nothing at dinner stood out as quality and breakfast was also a yawner. Looks like the... More 

Helpful?
Thank Don C
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 9 May 2016 via mobile

Amazing city, not so bad casino, the hotel is nice, the food so so, but the worst is really the way the staff treat the customers, mainly Mr Tomasz from front desk! If the staff was more polite this would be a very nice experience. Staff should have other kind of training to be prepared to deal with the public

Helpful?
Thank Ricardo S
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 December 2015

Good breakfast, renovated, spacious rooms, good hotel. Sometimes cheaper to book via hotel website. If you're lucky you will have a sea view also from "garden/park" view rooms. Parking is paid extra, 14 eur per day. Is good place to stay but not worth more than 120 eur/night.

Helpful?
Thank Jaro K

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Remisens Premium Hotel Metropol (4*) offers top quality service and a wide range of exclusive amenities for a memorable holiday. Located on an elevated position on the hill of Sv. Lovrenc, the hotel offers an unforgettable view of Portorož and the Marina Portorož. Its wide range of services and facilities guarantees the satisfaction of those who expect something more from a holiday and who want to enjoy all the benefits of the nearby modern, vibrant town of Portorož. The hotel also includes the famous Grand Casino Portorož, the casino with the longest tradition in Slovenia, which gives the Hotel Metropol a special charm and elegance and its nightlife a terrific atmosphere. Enjoy the superb services and facilities of the Remisens Premium Hotel Metropol. ... more   less 

Additional Information about Remisens Premium Hotel Metropol

Address: Obala 75A, Portoroz 6320, Slovenia
Region: Slovenia > Slovenian Littoral Region > Portoroz
Price Range: RM436 - RM891 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Remisens Premium Hotel Metropol 4*
Number of rooms: 103
Reservation Options:
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Also Known As:
Grand Hotel Portoroz
Hotel Style:
#6 Casino Hotel in Portoroz
#11 On the Beach Hotel in Portoroz
#12 Spa Hotel in Portoroz
#14 Luxury Hotel in Portoroz
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Questions & Answers

Here's what travellers have asked, with answers from Remisens Premium Hotel Metropol staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“double room seaside”
 of 5 bubbles 684alesa, 2 Jul 2016 | Read review
“View rooms on the Bay side of the hotel”
 of 5 bubbles RickHappy2013, 13 Dec 2015 | Read review
“Check the room before checking in”
  • portoroz
 of 5 bubbles jeetcha, 27 Jul 2015 | Read review
“Rooms Piano side have best view”
 of 5 bubbles Furio096, 7 Apr 2015 | Read review
“All rooms are big, traditional furniture and room service. Higher floors have less a/c noise.”
 of 5 bubbles 132brunap, 5 Aug 2014 | Read review
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