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Narutis Hotel

Travellers' Choice award winner
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$138*
US$114*
Great Deal
US$119*
US$138*
US$115*
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478 Reviews from our TripAdvisor Community

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Showing 251: English reviews
copenhagen
Reviewed 15 January 2017

I was excited to stay there after seeing the pictures from the hotel and partly it was wery pleasent. Allthough it is descrbed 5 stars they need only to update few small things that dont cost much. There is no coffe or tea machine in the room, why ? There are no tv stations in english. The SPA is free...

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Helpful?
Thank sola55
Mantas V, Front Office Manager at Narutis Hotel, responded to this review

Dear sola55, Thank You for taking the time to comment on Your stay. We appreciate Your kind words. Regarding the coffe or tea machine in the room or SPA access I would like to thank You for your opinion it will not be unnoticed, because we do our best to meet all of our guests expectations. And regarding the TV...

Sydney, Australia
Reviewed 4 January 2017

this hotel is as central as you can get. Driving to it is very difficult due to streets made for walkers not cars (an unintended deviation down the wrong end of a one way street got us there!) The hotel is great lots of regency decoration and gold (if you want Baltic Modern then stay somewhere else). Staff were helpful...

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Helpful?
Thank steve r
Mantas V, Front Office Manager at Narutis Hotel, responded to this review

Dear Steve r Thank You so much for staying in The Narutis hotel and for a wonderful review. We are very pleased that You have enjoyed your stay and looking forward to welcome You back if your travel destinations brings You back to Vilnius. Sincerely, Artūras Katilius Front Office Manager

Hellerup, Denmark
Reviewed 16 November 2016 via mobile

I had a one night stay at this hotel as part of a business trip. The room was clean and decorated with a classic touch. The hotel has mad an effort to give the rooms a touch of luxury. However, the hotel falls through on two things: 1) the shower head was clogged and the bathroom was large but not...

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Helpful?
1Thank sorenalexander
Mantas V, Front Office Manager at Narutis Hotel, responded to this review

Dear sorenalexander, Thank You for your review and for being our guest recently. We would like to thank You for the special comments regarding the shower head and the breakfast food, those will not be left unnoticed as we do our best to meet all of our guests expectations. For your next visit with us, I would recomend to use...

Reviewed 6 November 2016 via mobile

Currently staying in this hotel for the next few days. Quite disappointed, room is just way too small. Bathroom very outdated, run down, and dosnt even have shower gel or shampoo. How does it claim to be a 5 star!? Only positive is a nice lobby area and location, but would look for a different 5 star hotel here in...

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Helpful?
1Thank Badger789
Mantas V, Director of Sales at Narutis Hotel, responded to this review

Dear guest, thank You for Your comments. Unfortunately we cannot see in which room You are staying, from the description it would seem likely that it is our Single room. We definitelly recommend our guests to book our Classic or higher category rooms if they stay for longer periods, as these rooms are larger. Please accept our apologies if You...

Chicago, Illinois, United States
Reviewed 30 October 2016 via mobile

We stayed 5 nights in this property and loved every minute. The hotel is located in the Old Town district on a quiet, smaller street with little auto traffic. It is a short walk from the Grand Duke's Palace and the Cathedral and near many restaurants and coffee bars. Our room was quiet, spacious and extremely comfortable. The staff is...

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Helpful?
Thank Jim S
Mantas V, Front Office Manager at Narutis Hotel, responded to this review

Dear Jim S, Thank you so much for your wonderful review and comments. The staff is gratefull for the nice words about them. For Your next visit You should try our SPA services, to have a rest after a long day Looking forward to welcome you again. Sinceraly Front Office Manager Artūras Katilius

Reviewed 27 October 2016 via mobile

Beautiful place to pop in for a drink. Check out the lobby - it's amazing! Good Lithuanian beer on tap, helpful staff and lounge to die for. There's a nice Lithuanian wheat beer and a darker beer, which is served in most places.

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Helpful?
1Thank Ben L
Mantas V, Front Office Manager at Narutis Hotel, responded to this review

Dear Ben L, Thank You so much for your nice comments regarding the staff and lounge area. For your next visit we do hope to welcome You as the guest in The Narutis hotel as well. Best regards Artūras Katilius, Front office manager

London
Reviewed 18 October 2016 via mobile

Stayed from 15th - 18th October 2016 with my wife for a long weekend get away. Really good looking and stylish hotel right in the centre of the Old Town and ideal for exploring the city. I paid for a a superior room (412) which although quite small was well appointed and smart, we were on the 4th floor facing...

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Helpful?
Thank Graham_B1
Mantas V, Front Office Manager at Narutis Hotel, responded to this review

Dear Graham_B1, Thank you very much for your review and for being our guest. I am glad you have enjoyed our location, breakfast and the room. Thank You for your comments regarding the shower and the staff, those will not be left unnitocied as we wish to meet al of our guests expectations Looking forward to welcome you back. Sincerely,...

Dallas, Texas
Reviewed 16 October 2016

Beware, reservation and agreements not honored. Upon arrival at 6:00pm at the Narutis on Sept 14, 2016 for a 2-night stay we were rebooked to another, inferior hotel. This occurred even though (1) we had paid in full by credit card at time of booking more than a month previous, and (2) the hotel had sent us a “welcome” e-mail...

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Helpful?
2Thank Ron and Jeanne B
Mantas V, Director of Sales at Narutis Hotel, responded to this review

Dear Ron and Jeanne, thank You for taking the time to share Your experience. Let me to once again apologise for the delay with refund (we have sent You a direct email with explanation). Let us clarify that the 5+ star hotel (where we had to unfortunately rebook You) is definitelly of the same status, level as our hotel and...

Denver, Colorado
Reviewed 15 October 2016

We two couples stayed here on the third and fourth floors. One couple took the elevator; the the other the stairs. Our room was large with a large bathroom. Beautiful room in an old, updated hotel with excellent bed. Breakfast was an extensive buffet served in the "basement" cellar. Worth a picture! There are many cellar restaurants in Lithuania with...

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Helpful?
Thank 802,064,512
Mantas V, Front Office Manager at Narutis Hotel, responded to this review

Dear reviewer, Thank You very much for your review, we are pleased that You have enjoyed our rooms, breakfast in the cellar restaurant. We look forward to welcome you back. Also for next time I would suggest to You to let us take care of your transfers with our profesional shutle service. Sincerely, Artūras Katilius Fron office manager

Studham, United Kingdom
Reviewed 14 October 2016 via mobile

We spent five days in Vilnius at the Narutis hotel which is in the centre of the old town and in easy walking distance of many restaurants. It is a splendid hotel with lovely flower arrangements in the lobby, which are freshened up regularly. Our room was on floor 5, but the lift only goes up to the 4th floor,...

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Helpful?
Thank Jane J
Mantas V, Front Office Manager at Narutis Hotel, responded to this review

Dear Jane J, Thank You very much for your review. We really apreciate your comments regarding the SPA area, lamp and the tea. All of your comments won't leave unniticed as we wish to require all of our guests needs. Best regards, Artūras Katilius Front Office Manager

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
  • Breakfast included
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Conference Facilities
  • Breakfast Available
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
With charming storybook settings and impeccable service, Narutis Hotel is a premier choice for a Vilnius luxury hotel. Guests will enjoy a full-service spa, fine dining, and great views of Gediminas Castle and the Hill of the Three Crosses. Experience the perfect mix of old world elegance and classic decor blended with modern amenities and services. Enchanting and welcoming, total serenity awaits at Narutis Hotel. ... more   less 

Additional Information about Narutis Hotel

Address: Pilies g. 24, Vilnius 01123, Lithuania
Region: Lithuania > Vilnius County > Vilnius
Price Range: RM496 - RM1,095 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Narutis Hotel 5*
Number of rooms: 52
Reservation Options:
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Also Known As:
Narutis Hotel Vilnius
Hotel Style:
#3 Spa Hotel in Vilnius
#8 Luxury Hotel in Vilnius
#11 Business Hotel in Vilnius
#12 Romantic Hotel in Vilnius
#13 Family Hotel in Vilnius
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Questions & Answers

Here's what travellers have asked, with answers from Narutis Hotel staff and other travellers.
3 questions
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Dumfries,Scotland
11 months ago

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Questions? Get answers from Narutis Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our 314 room was very close from elevator and got very nice view”
  • Relaxing at room
  • Superior 314
  • Superior 314
  • At room
  • View from window
Olga084, 11 Mar 2017 | Read review
“Street side rooms with ceiling windows may have some noise but top floor views are exiting.”
  • 4th floor inner court room
jukkab2015, 6 Mar 2017 | Read review
“Ours was good”
sola55, 15 Jan 2017 | Read review
“The rooms open on to an atrium so higher the better.”
K1625RYstever, 3 Jan 2017 | Read review
“Our rooms were on the third and fourth floors, available by elevator and stairs, and inside - away from the street. - opening to the atrium.”
802064512, 15 Oct 2016 | Read review
5 of 5
Travelocity
US$114* /night
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Prices are for 1 room, 2 adults
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