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L'Ermitage Hotel

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#22 of 82 Hotels in Tallinn
Certificate of Excellence
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699 Reviews from our TripAdvisor Community

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Showing 335: English reviews
Reviewed 3 days ago NEWvia mobile

Stayed for a weekend. The room was big and nice. Very clean and fresh. Extra bed as we were three persons in one room, fitted well and was a real bed. Close to old town, but quite far from harbour, but we still walked everywhere. Otherwise great hotel, but breakfast was a total turnoff. Nothing to enjoy and that is...

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Helpful?
Thank Jeni L
Management response:

Thank you for your review! Glad to hear that you liked our hotel and rooms! We really appreciate your feedback about breakfast. I have shared this feedback with our Food and Beverage department and in future we try to make our breakfast even more enjoyable for everybody. Best regards, Kerli Marmor kerli.marmor@lermitagehotel.ee

Helsinki, Finland
Reviewed 4 days ago NEW

We have stayed at the L'ermitage hotel for several times and every visit has been excellent. Except now. We have a small child and the noise from the nearby busy street was too much for her. We were on the third floor and you can hear the street noises to the room. If we visit again I will ask a...

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Helpful?
Thank Taru V
Management response:

Thank you for your review. Really sad to hear, that this time you had a noisy room. Next time we will try our best to give You a room in the garden side or in 5th floor as you mentioned. Hopefully we will see you again soon in Hotel L'Ermitage. If you have more questions or request for your next...

New Delhi, India
Reviewed 1 week ago via mobile

Very centrally located within walking from the old town and parliament. Good breakfast, nice clean rooms and reasonable rates. Broadband speeds are very good. All good facilities for a 4star business hotel

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Helpful?
Thank argupta26
Management response:

Thank you for your review! Hopefully we will see You again in Your next Tallinn visit! Best Regards! Kerli Marmor kerli.marmor@lermitagehotel.ee

Malmo, Sweden
Reviewed 1 week ago

The hotel was decorated with rather bold colors which is nice since it seems to be rare these days. The breakfast selection was nice, especially liked the fact that there was fish. The hotel is close to the trendy Kalamaja district which is why we chose this hotel in the first place.

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Helpful?
Thank kaisuh920
Kiev, Ukraine
Reviewed 1 week ago

Really close to Old city (500m), modern design, clean and spacious room, comfortable beds, two places to breakfast - restaurant in the lobby and colorful cafe on the back side, delicious and variety dishes.

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Helpful?
Thank Iryna V
Reviewed 3 weeks ago via mobile

Stayed in a romantic suite for two days and it was absolutely beautiful! Nothing bad to say about the hotel. Tasty breakfast, staff is friendly & professional. Everything was just perfect. Totally would recommend the hotel to everyone! And if you want something extra romantic, book the romantic suite, definitely will be worth it. I can not wait to stay...

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Helpful?
Thank Sanna H
Lahti, Finland
Reviewed 3 weeks ago

Hotel - we stayed here as a family over the christmas period in 2 different rooms. Rooms - Very good and clean, Beds were soft and the pillows were uncomfortable ( I would have gladly paid an extra €5 for a decent pillow!), Our room couldn't switch off the heating and it was too hot, we opened the window. Breakfast...

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Helpful?
Thank Carloslf
lermitage2016, Public Relations Manager at L'Ermitage Hotel, responded to this review

Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room (pillows and heating) that need updating and will. We apologize sincerely and are very sad to hear about the...

Kuressaare, Estonia
Reviewed 4 weeks ago

This hotel could be really excellent but behavior of management spoiled all. Handling of my question was really unprofessional and I left from this hotel with very bad feelings. It is a pity because the hotel is nice and clean, modern and comfortable rooms and plentiful breakfast. All was blemished by one person from management who was really nervous and...

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Helpful?
Thank Anka31
lermitage2016, Public Relations Manager at L'Ermitage Hotel, responded to this review

Thank you for your review. First of all we would like to apologize for your unpleasant experience in our hotel. Poor customer service does not reflect the standards we hold here at the L’Ermitage Hotel. Very sad to hear that you received unprofessional service from our management side and we are doing our best to avoid this kind of situations...

Ornavasso, Italy
Reviewed 16 December 2016

Excellent Service from Staff, large and fully furnished room, with excellent wi-fi connection. Breakfast was wide, nice choice of food. Nice location, 10 minutes walk from Old City Center. Will come back for sure.

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Helpful?
Thank AlessioCrola
London, United Kingdom
Reviewed 10 December 2016

We have stayed at L’Ermitage hotel so many times that the reception staff now knows our name as we walk in! It’s a really lovely small(ish) hotel very close to the old town and the city centre. Even though it’s next to one of the main roads, the rooms are very quiet, always clean and nice. You get what you...

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Helpful?
Thank Lilian M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Breakfast included
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The modern 4-star Hotel L'Ermitage is located in the centre of Tallinn, just a 5-minute walk from the Town Hall. In total it has 122 rooms, providing a luxurios stay in various rooms, including standard, business, superior rooms and suites. In addition to guest rooms, the hotel also features two restaurants - L'Ermitage and Katze - an all-new contemporary conference hall, and a private sauna with a Jacuzzi. Many attractions, locals favorite bars and restaurants are located nearby the hotel, in walkable distance. The Nordic serenity of Hotel L`Ermitage catches the eye as you approach the building. The interior of the hotel welcomes its guests with a warm and bright atmosphere, encouraging visitors to enjoy our guest rooms, restaurants, conference hall, and sauna, benefitting from Northern, elegant interiors filled with well thought-out detail that always accentuates convenience, comfort, and tranquillity. ... more   less 

Additional Information about L'Ermitage Hotel

Address: Toompuiestee 19, Tallinn 10137, Estonia
Region: Estonia > Harju County > Tallinn
Price Range: RM259 - RM500 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — L'Ermitage Hotel 4*
Number of rooms: 122
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Also Known As:
l Ermitage Hotel Tallinn
Hotel Style:
#12 Business Hotel in Tallinn
#17 Romantic Hotel in Tallinn
#19 Luxury Hotel in Tallinn
#22 Family Hotel in Tallinn
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Questions & Answers

Here's what travellers have asked, with answers from L'Ermitage Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The upper floors are better, four and five.”
 of 5 bubbles TaruV, 17 Jan 2017 | Read review
“4-floor right side warmer in winter”
 of 5 bubbles IrynaV_12, 9 Jan 2017 | Read review
“Have breakfast in the street side restaurant, rooms on the top have functioning aircon (6th floor)”
 of 5 bubbles Carloslf, 27 Dec 2016 | Read review
“quite rooms are best at the rear of the hotel there is absolutley no noise”
 of 5 bubbles travelgang_10, 7 Dec 2016 | Read review
“the area is not noisy, ask the staff for tips.”
 of 5 bubbles Griva, 16 Nov 2016 | Read review
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