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L'Ermitage Hotel

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Traveller (359)
Room & Suite (191)
Dining (29)
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Overview
  • Excellent33%
  • Very good48%
  • Average15%
  • Poor3%
  • Terrible1%
Travellers talk about
“old town”(211 reviews)
“nice hotel”(42 reviews)
“hotel is located”(22 reviews)
AMENITIES
Free Wifi
Breakfast included
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4 Star Hotel
All hotel details
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (873)
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Traveller rating
113
207
71
19
4
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LanguageEnglish
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113
207
71
19
4
Show reviews that mention
All reviewsold townnice hotelhotel is locatednice breakfaststreet noisetoompea hillnice stayminute walkcomfortable bedsuperior roombeautiful citysingle roomshort staythree nightsbreakfast was includedthe air conditioningrailway station
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11 - 15 of 414 reviews
Reviewed 15 February 2018

Nice hotel at a 10 minute walk from the old town. Well equipped and spacious rooms which are a bit noisy during night. Breakfast is very good with a large choice of dishes. Staff was very friendly and helpful. Because of an early departure the...More

1  Thank Giannivg
Response from lermitage2016, Guest Relations Manager at L'Ermitage HotelResponded 21 March 2018

Dear Gianni! We are very happy to hear that you generally enjoyed your stay with us. Thank you for pointing out our convenient location-just next to the Old Town and Telliskivi! Great that you liked our room design and our buffet breakfast was up to...More

Reviewed 13 February 2018

There's really nothing wrong about the hotel. The reception staff was welcoming and friendly, the breakfast was ok, the room was clean. Location is very convenient quite close to old Town, to railway station and to Kalamaja district. The only thing that's bothering me -...More

2  Thank Viktor G
Response from lermitage2016, Guest Relations Manager at L'Ermitage HotelResponded 14 February 2018

Dear Viktor! Thank you very much for choosing our hotel to stay on your trip to Tallinn and taking a bit of your time to leave us your valuable feedback. First of all, I'm happy to read that you enjoyed our breakfast, hotel room and...More

Reviewed 5 February 2018

I had booked a room where there should have been a bottle of sparkling wine, rose and some chocolate waiting for us - a romantic room, however, there were not. Oh, what a disappointment. After informing it to the receptionist, it was fixed and they...More

1  Thank Pure_Diamond
Response from lermitage2016, Guest Relations Manager at L'Ermitage HotelResponded 7 February 2018

Dear guest, Many thanks for your kind words following your recent stay with us at L'Ermitage! I was really pleased to read that you overall enjoyed your stay with us, even if some things didn't go as planned. We apologize for all the inconveniences. I'm...More

Reviewed 3 February 2018

First impressions of a hotel is check in...... we were told we had a standard room booked but should upgrade to an executive room with private sauna or a standard executive room as our room was at the front of the hotel and was very...More

1  Thank Lorraine C
Response from lermitage2016, Guest Relations Manager at L'Ermitage HotelResponded 15 February 2018

Many thanks for your review Lorraine. Glad to read that you enjoyed our hotel location just next to the old town. I am, however, disappointed to learn that we did not meet your expectations in service and room was too cold. Please accept my sincere...More

Reviewed 20 January 2018

Small, modern, clean, comfortable & friendly hotel with easy walking to the old town. Breakfast was of limited choice, but sufficient and good quality. Could not fault the place, especially at the price.

1  Thank fortonbear
Response from lermitage2016, Guest Relations Manager at L'Ermitage HotelResponded 26 January 2018

Hello, we would like to thank you for all the positive comments about our property and we are glad that you enjoyed staying with us. Hopefully we will have the opportunity to welcome you back soon! Best Regards, Kerli Marmor, Hotel L'Ermitage

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About
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$93 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Tallinn
#17 Romantic Hotel in Tallinn
#21 Luxury Hotel in Tallinn
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$93 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Tallinn
#17 Romantic Hotel in Tallinn
#21 Luxury Hotel in Tallinn
Room types
Suites, Non-Smoking Rooms
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Traveller (359)
Room & Suite (191)
Dining (29)
Pool & Beach (14)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
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EuropeBlueSky
11 June 2018|
AnswerShow all 2 answers
Response from Peter K | Reviewed this property |
Well, you can give your hotel the name of your choice like Americain (not in the US) of Hotel New York. in this case you are right: no mountains in the neighbourhood but definitely nice hills in the center of Tallinn
0
Votes
greg_doig
2 April 2018|
Answer
Response from lermitage2016 | Property representative |
Hello! Thank you for your letter! You can send email to reservations@lermitagehotel.ee, or if this does not work you can send it to info@lermitagehotel.ee Let me know if you need any further assistance. Hopefully see you... More
0
Votes
greg_doig
29 March 2018|
Answer
Response from lermitage2016 | Property representative |
Hello from Tallinn and L'Ermitage hotel! Our superior rooms have: Bathtube/or shower Towels Slippers Hairdryer Bathrobe Sewing set Shower cap Vanity kit Shampoo Conditioner Shower gel Soap See you soon! Team L'Ermitage
1
Vote
Room Tips
"avoid rooms located next to the street"
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"Top floor for castle view"
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"Rooms facing inner yard would be quieter"
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"Try to get a room facing the garden and the back of the hotel"
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