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Traveller (149)
Room & Suite (77)
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Overview
  • Excellent61%
  • Very good28%
  • Average9%
  • Poor1%
  • Terrible1%
Travellers talk about
“sparkling wine”(21 reviews)
“quirky hotel”(8 reviews)
“old building”(16 reviews)
AMENITIES
Free Wifi
Breakfast included
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4 Star Hotel
All hotel details
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Reviews (345)
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Traveller rating
125
65
21
4
2
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125
65
21
4
2
Show reviews that mention
All reviewssparkling winequirky hotelold buildingblack breadviru streetsteep stairsno elevatormerchant's houselittle thingsbigger roomnoisy at nightsmall pooldefinitely stay here againraekoja platscentral locationcold meatsfantastic hotel
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41 - 45 of 217 reviews
Reviewed 14 March 2017

Lovely, little boutique hotel right at the Viru gate, of the Old town. Location makes seeing everything around within comfortable walking distance, whilst room was also warm and clean. Staff were very polite and welcoming, and the restaurant topped it all off with exceptional dishes...More

Thank patrickmartin0307
Response from Anneli T, General Manager at Hotel CRUResponded 20 March 2017

Dear Mr Patrick, Thank you for staying with us and appreciating our Old Town and the surroundings of the hotel. We try to do our best to keep it nice and clean, it is one of the oldest buildings on Viru street, so if we...More

Reviewed 5 March 2017

The room was very large and clean (we had a king bed room with a sofa bed). Because of the age of the hotel there are odd angles and steps up and down even in the room. While this was charming and added to the...More

Thank GreenMtnJourney
Response from Anneli T, General Manager at Hotel CRUResponded 20 March 2017

Dear GreenMtnJourney We are so pleased to read that you have enjoyed your stay in Cru, and it truly makes us happy that you would recommend us to your friends. So glad you have liked our breakfast! Old Town of Tallinn is one unique place;...More

Reviewed 4 February 2017

I spent 3 nights and I had really wonderful stay in this hotel. This hotel is located at Viru street, the entrance of the Viru gate of the Old Town so it's very easy to reach. The staff there are very helpful and friendly. My...More

Thank Noel W
Response from Anneli T, General Manager at Hotel CRUResponded 6 February 2017

Dear Noel W, Thank you very much for this lovely and detailed review about your stay in our hotel! We are very glad to hear that you enjoyed your stay. Thank you for the kind words about the location, amenities and staff!. Did you know...More

Reviewed 11 October 2016

My husband and I stayed at the CRU on a weekend trip to Tallinn. I chose Hotel CRU based on the reviews at TripAdvisor, and I'm glad I did. We thoroughly enjoyed our two night stay at the hotel. I asked for a quiet room,...More

Thank marjokay
Response from Anneli T, General Manager at Hotel CRUResponded 14 October 2016

Dear marjokay, Thank you so much for taking the time to write this beautiful and detailed review about your stay in our hotel! We are so glad to hear that you thoroughly enjoyed your stay! Thank you for your kind words about the amenities, decor...More

Reviewed 6 October 2016

Hotel CRU was once a 14th century merchant's house which explains why you might have to go up and down stairs to find your room. Because of the age of the building there is no elevator. I found all of this charming but it might...More

1  Thank jauchzet
Response from Anneli T, General Manager at Hotel CRUResponded 7 October 2016

Dear jauchzet, Thank you so much for taking the time to write this detailed review about our hotel here on TripAdvisor! Unfortunately, our hotel is not accessible by taxi even when the renovations finish - our hotel is located at the very heart of the...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Breakfast included
Multilingual Staff
Laundry Service
Room amenities
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$109 - US$231 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Tallinn
#11 Romantic Hotel in Tallinn
#11 Luxury Hotel in Tallinn
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$109 - US$231 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Tallinn
#11 Romantic Hotel in Tallinn
#11 Luxury Hotel in Tallinn
Room types
Non-Smoking Rooms, Suites
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Traveller (149)
Room & Suite (77)
Dining (17)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
griffom
23 February 2015|
Answer
Response from mariaelisabethh | Property representative |
Dear Griffom, Thank you for your question and interest in CRU Hotel! We have two Double Deluxe rooms that have a connecting door. I find it the most suitable for your family. In both rooms there is a sofa bed for two... More
0
Votes
Laurie G
11 November 2014|
Answer
Response from mariaelisabethh | Property representative |
Dear Laurie G, Thank you for the question! Unfortunately as the building dates from the 14th century, then we do not have an elevator. All together there are 3 floors. The first stairs are longer - 21 treads. The other... More
0
Votes
Room Tips
"If you'll have a lot of luggage ask for a room close to the front desk."
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"Avoid the cheapest room options, unless you're not going to spend a lot of time in the room."
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"Room 7 very small!"
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"Cream of the crop"
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