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Grand Palace Hotel

Travellers' Choice award winner
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Grand Palace Hotel
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522 Reviews from our TripAdvisor Community

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Showing 317: English reviews
Bern, Switzerland
Reviewed 18 October 2016 via mobile

as a luxury: there is a complementaray limousine pick up service from the airport. very well situated in the old town: all sites within walking distance staff is very friendly great breakfast buffet with all u wish for.

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Helpful?
Thank Udrissu
GrandPalaceRiga, Public Relations Manager at Grand Palace Hotel, responded to this review

Dear Udrissu, Thank you very much for your lovely review. Also, thank you for pointing out our free transportation from or to the airport, this is valid if room reservation is made via our home page (www.grandpalaceriga.com) We look forward to your return. Bets regards, Liva

glasgow
Reviewed 17 October 2016

Stayed for 4 days here. Luxury! Fabulous room at the front of the hotel in a quiet street. Comfortable spacious room. Attentive and friendly staff. Breakfasts a feast with huge range of lovely food. Take your time and enjoy. Great to relax in the sauna and steam room after being out all day in the autumn sun as it was...

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1Thank GordonMcNeish
GrandPalaceRiga, Front Office Manager at Grand Palace Hotel, responded to this review

Dear GordonMcNeish, What a lovely review! We are happy to hear that you were able to enjoy not only the hotel but also our spacious breakfast room. We appreciate your positive feedback and we agree that steam room and sauna is a perfect choice after spending all day by exploring the city. We hope to have the pleasure of welcoming...

Reviewed 17 October 2016

The place looks amazing for a wedding, so I though to inquire about the availability and packages to hold a wedding next year. I have send at least three emails and filled in the form on their website, haven't had response whatsoever. Not great start. It is a shame for such a beautiful venue

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4Thank Olga L
GrandPalaceRiga, Public Relations Manager at Grand Palace Hotel, responded to this review

Dear Olga L, Your review has me extremely concerned. Can you please call or email me at your convenience so I can gather more information from you. At the meantime, please be aware that our IT department is working on this issue. I would appreciate the chance to turn your experience around. Best regards, Liva +371 27884413 liva@grandpalaceriga.com

Stockholm, Sverige
Reviewed 15 October 2016

We celebrated our 11th wedding day in Riga and was very pleased about the travel! Just the ferry restaurant was bad. But all other was fantastisc! ahjdgfjaösdlgä patqoijrgsfgfdsklafjaösljgfakjsfgkdzjflkjdfghsfdkjgöasdgfasjgljasöflgjzöslfjaöskfgnskfjgnksdfjgksdfjgsdkfg

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1Thank Ben_Hur_12
GrandPalaceRiga, Front Office Manager at Grand Palace Hotel, responded to this review

Dear Ben_Hur_12, Congratulations again. We are thrilled that you chose us for your special day! We hope to welcome you both back on your 12 year anniversary and the many years to follow. Best regards, Liva

Reviewed 3 October 2016 via mobile

The hotel is conveniently located by the side of the river but comfortably situated very near from the old city center. It takes you no more than ten minutes to reach most places of interest. The rooms are well appointed but I have two things Idid not like at all: 1. The shower is inside the tube; this is uncomfortable...

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2Thank Juan G
GrandPalaceRiga, Public Relations Manager at Grand Palace Hotel, responded to this review

Dear Juan G, Thank you very much, that you find time to write an review of Grand Palace Hotel. I truly agree that our location is unmatched and we are just few steps away form the best shopping, art galleries, museums and restaurants. My sincere apologies that some of our services did not reach your expectations. Please be informed that...

Leighton Buzzard, United Kingdom
Reviewed 23 September 2016 via mobile

The 5* Grand Palace Hotel is located in the heart of the old town and ideally situated when visiting all the key attractions around Riga. Staff are very professional, friendly and attentive. The rooms are tastefully furnished, well equipped and very comfortable. Breakfast was enjoyable and nothing was too much trouble. Dinner is expensive especially when adding wine, however it...

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Helpful?
Thank Telvenso
GrandPalaceRiga, Public Relations Manager at Grand Palace Hotel, responded to this review

Dear Telvenso, Thank you for this kind review. We are always happy to hear form our guests who enjoy both the room and also the restaurant. Our staff will be thrilled to hear that their hard work was noticed. We look forward to having you back with us. Best regards, Liva

Italy
Reviewed 19 September 2016

The Grand Palace is a marvelous hotel with an outstanding staff. The concierge was very friendly and ready to help any time. My room was spotlessly clean and very cosy.The breakfast was delicious with glorious selection of fish. I have enjoyed the bar as well.

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Thank firennireno
GrandPalaceRiga, Public Relations Manager at Grand Palace Hotel, responded to this review

Dear firennireno, Thank you for taking the time to share your recent stay.It is the biggest compliment ever to hear you enjoyed your time with us. We look forward to welcoming you back. Best regards, Liva

Reviewed 18 September 2016 via mobile

The hotel is located in the centre of old city. Service is perfect. They have very friendly and helpful employees. They have cool bicycles for rent and the scent of flowers, picturesque design details are all around the hotel making perfect atmosphere.

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Helpful?
Thank Giorgi P
GrandPalaceRiga, Public Relations Manager at Grand Palace Hotel, responded to this review

Dear Giorgi P, What a lovely review! Thank you for pointing out so many details at our property. Our team is what separates us from everyone else. They are truly the heart of the hotel. We thought that a bicycle would be the perfect way for our guests to get around the city, stay active and enjoy the weather all...

LoveLuxTravel
Reviewed 16 September 2016

The basic issue is that the front desk promised me that I would not have to pay for a wine that was not good, and then reneged on that promise. I didn't argue, because it wasn't a big deal (€135). I was going to not bother tagging the hotel with a bad review, just the restaurant. But, they clearly do...

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Thank LoveLuxTravel
Holstebro, Denmark
Reviewed 9 September 2016

This hotel is located in a nice area, where you can reach the city center by foot. The room I got was spacy and clean. Breakfast - you could choose between fruit, bread, eggs etc. There is a cosy bar at the hotel. Would enjoy to re-visit.

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Helpful?
Thank Frank-1972-06
GrandPalaceRiga, Public Relations Manager at Grand Palace Hotel, responded to this review

Dear Frank-1972-06, Thank you for your nice review of Grand Palace Hotel. We are delighted to hear that you were able to spend relaxing holidays at our property. We hope to see you returning soon. With best regards, Liva

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Breakfast
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
SUITE Restaurant & Lounge
SUITE Restaurant & Lounge
Cuisines: European, Central European, Asian
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Business Centre with Internet Access
  • Laundry Service
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Voted as Latvia's Leading Hotel for 8 years, the magnificent Grand Palace Hotel is located in the quiet centre of the historical Old Town of Riga. It is surrounded by prestigious UNESCO World Heritage monuments, central to major tourism objects, shopping streets, offices, embassies and banks. The hotel is the only member of "The Leading Hotels of the World" and "Virtuoso" in Latvia. In May 2015 the official rating for the hotel has been upgraded from 5-star to 5-star Superior. ... more   less 

Additional Information about Grand Palace Hotel

Address: Pils iela 12, Riga 1050, Latvia
Region: Latvia > Riga Region > Riga
Price Range: RM589 - RM984 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Palace Hotel 5*
Number of rooms: 56
Reservation Options:
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Also Known As:
Grand Palace Riga
Hotel Grand Palace
Hotel Style:
#3 Family Hotel in Riga
#3 Business Hotel in Riga
#4 Romantic Hotel in Riga
#14 Luxury Hotel in Riga
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Questions & Answers

Here's what travellers have asked, with answers from Grand Palace Hotel staff and other travellers.
3 questions
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Berlin, Germany
over a year ago
Charlotte, NC, USA
over a year ago

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Questions? Get answers from Grand Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoiding adjoining rooms as more noise”
 of 5 bubbles conusir, 7 Dec 2016 | Read review
“Get yourselves picked up by the Hotel Limousin Servie”
 of 5 bubbles FCHollywood, 4 Nov 2016 | Read review
“We only stayed in one room at the front and it was quiet.”
 of 5 bubbles GordonMcNeish, 17 Oct 2016 | Read review
“Just book yourself in there!”
 of 5 bubbles Ben_Hur_12, 14 Oct 2016 | Read review
“Junior Suite is big and cosy”
 of 5 bubbles firennireno, 18 Sep 2016 | Read review
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