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Paradisus Rio de Oro Resort & Spa

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Paradisus Rio de Oro Resort & Spa
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4,807 Reviews from our TripAdvisor Community

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Showing 4,209: English reviews
Brockville On
Reviewed yesterday NEW

My husband and I have traveled to several Caribbean Islands, taken Ocean and River cruises and toured Europe but we love to fit in a winter visit to Paradisus Rio de Oro. In fact this was our second time in 2016.We had PRO first timers travelling with us and it was special to see their reactions to the resort. From...

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1Thank BROCKVILLE60
Huntsville
Reviewed yesterday NEW

traveled November 29- December 6 was a good trip the hotel & staff excellent as usual we respected and understood that Cuba was in mourning and that only somethings were allowed. The entertainment staff carried out as many activities as possible the live music choices were good to hear very talented artists.The hotel is continuing to renovate & up-grade the...

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2Thank happytrials
Montreal, Quebec
Reviewed yesterday NEW

The room was above average is size, view, location from amenities and quietness. For the price paid, we expected something half this size. The freshness of the food offered at the buffet was of the highest quality; the choice of 4 to 6 sea products, including the best shrimps I ever tasted, and 4 to 6 cuts of meat and...

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3Thank d_bassila
Chatham, Canada
Reviewed 2 days ago NEW

Our fifth stay at this resort in the past 12 years but first time in the Royal Service section because of a great offer which was actually a better price than for the luxury junior suite. The Royal suites are certainly a step above the junior suites as is the service level due in part to the smaller number of...

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4Thank swont2015
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear swont2015, We are grateful to you for posting a review about your recent stay at our resort and wish to apologize if we have not been providing the level of amenities that you were expecting from us. As mentioned in other replies to reviews, we have been subject, like any other resort on the island, to some dramatic shortages...

Oakville, ON
Reviewed 3 days ago NEW

Went with three other travelers who have been to many 3/4/5 star all inclusive resorts in different countries. We had been repeat guests at Paradisus/Sol and Pesquero. We really liked the food at the Cuban a la carte and the Friday beach Barbeque. We also had some very good service at the lobby bar, beach restaurant and a la carte's....

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3Thank cpsinc
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear cpsinc, Thank you for writing a review about your experience at our resort from last month. It makes us happy to learn that you have enjoyed the food and the service at our bars and restaurants. We are very sorry to read that your perception of our management as being “cutting corners” and would like to inform you that...

Toronto, Canada
Reviewed 3 days ago NEWvia mobile

We travelled with another couple to celebrate my husbands 40th birthday. This hotel definitely caters to an older crowd I'm sure we could count about 5 young couples while we were there. We stayed from November 25-Dec 2 unfortunately for us Castro passed the day we arrived! There was no music, no activities what so ever, we saw one show...

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2Thank CherryOoooo
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear CherryOoooo, We thank you for posting a review on this important site and for letting other people know about your experience at our resort. We would like to apologize if you encountered the resort at a very low level of activities and entertainment. As you mention, you were aware of the situation the country was going through and most...

Pikesville
Reviewed 4 days ago NEW

My wife and I are moderately seasoned travelers. This includes all inclusive destination resorts, cruising, and extended vacations. Our trip to Paradisus Rio de Oro had to be one of the most satisfying and relaxing vacations. After a comfortable one-hour transfer in an air-conditioned highway coach, we arrived at the Paradisus Rio de Oro Resort and Spa. What a lush...

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7Thank Harry J
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Harry J, We are sincerely delighted by your review and to learn that your stay at our resort was a wonderful one. Thank you for your comments on the details of your arrival, the location of your room, how much you have enjoyed the food quality prepared by our chefs and the way the hotel handled the low profile...

Reviewed 4 days ago NEWvia mobile

This a lovely hotel in a beautiful location the beach is amazing for snorkelling i feel it could do with a upgrade to replicate its 5 star rating as I've stayed on better four star hotels but on a whole an amazing place proberly the most beautiful place I've been to I'd be Shaw to visit again!

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2Thank Taylor M
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Taylor M, We are very grateful for your review and for letting other persons know about the full enjoyment that you had of your vacation at our resort. It will be a true pleasure for us to welcome you again when you decide to visit our beautiful island one more time. With our kindest regards, Jean-Marc Rousseau General Manager

Reviewed 5 days ago NEWvia mobile

My other review appeared to be removed??? I'll keep this one brief. If you have an appreciation and a desire to eat nice quality, licaly sourced , freshly made and cooked food, then DO NOT go here. The food is awful. I can't describe how bad it is. It's pre-prepared, pre-cooked and preheated. The onside restaurants are the worst. I...

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7Thank John V
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear John V, We appreciate that you took the time to write your opinion about your stay at our resort although we are sincerely saddened by the level of disappointment that you show in regards to the quality of food we serve. It is quite understandable that we cannot please the hundred percent of our guests as the food will...

Cobourg, Canada
Reviewed 5 days ago NEW

We stayed November 23-30. Everything was good including flight down, meals, accommodations. Building 40 was central to lobby, buffet, pool and not far from beach. The grounds were beautiful and well kept and lots of paved areas to walk and enjoy. There are many areas that are private and many places to sit and enjoy the surroundings. With the death...

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3Thank nln56
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear nln56, We thank you for writing a review about your recent stay at Paradisus Rio de Oro. It makes us very happy to know that you enjoyed a good relaxing holiday and we apologize if the circumstances did not help in making your visit more enjoyable in some aspects, which we are sure you did comprehend. Please understand that...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the Bahia de Naranjo Natural Park, in Playa Esmeralda, on the northern coast of Holguin province. Five-Star Ultra All Inclusive Eco-Resort with 354 rooms. Conceived only for adults aged 18 years or more. Maximum comfort and perfection in its private Royal Service area for a fabulous experience in a world apart. Recommended for weddings, honeymoons, incentive trips and wellness/spa. Guest Rooms 354 rooms: 254 Junior Suites, 24 Luxury Junior Suites, 16 Luxury Junior Suites Ocean View, 2 Suites Deluxe, 36 Master Junior Suites Royal Service, 14 Master Junior Suites Ocean View Royal Service, 6 Master Junior Suites Luxury Royal Service, 2 Garden Villas Royal Service. Dining: 8 Restaurants (A la Carte, Buffet), 5 Bars. ... more   less 

Additional Information about Paradisus Rio de Oro Resort & Spa

Address: Playa Esmeralda, Crta Guardalavaca, Holguin 007, Cuba
Region: Caribbean > Cuba > Holguin Province > Holguin
Price Range: RM949 - RM2,673 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Paradisus Rio de Oro Resort & Spa 5*
Number of rooms: 354
Also Known As:
Paradisus Rio De Oro Hotel Holguin
Paradisus Rio De Oro Resort And Spa
Paradisus Hotel Guardalavaca
Rio De Oro Paradisus
Paradisus Rio De Oro Cuba
Hotel Paradisus Rio De Oro
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Questions & Answers

Here's what travellers have asked, with answers from Paradisus Rio de Oro Resort & Spa staff and other travellers.
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Questions? Get answers from Paradisus Rio de Oro Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner Suites or Luxury Suites”
 of 5 bubbles BROCKVILLE60, 8 Dec 2016 | Read review
“all of the room are good.”
 of 5 bubbles happytrials, 8 Dec 2016 | Read review
“Any room would have been satisfactory”
 of 5 bubbles 913harryj, 5 Dec 2016 | Read review
“We were fortunate to have a second floor corner unit. Loved the privacy and wrap around porch.”
 of 5 bubbles nan0u8, 1 Dec 2016 | Read review
“Two storey buildings with eight 'Junior' suites or 'Superior', a single building with two suites. No ocean views in main resort.”
 of 5 bubbles RJ+M4, 29 Nov 2016 | Read review
5 of 5