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Paradisus Rio de Oro Resort & Spa

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Paradisus Rio de Oro Resort & Spa
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5,074 Reviews from our TripAdvisor Community

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Showing 4,427: English reviews
Midlander UK
Reviewed 18 November 2012

A very enjoyable week at PRDO-Cuba One felt almost ashamed of being in such surroundings following the ravages of the recent hurricane which, by comparison, had not impacted on the property nearly as much as that which decimated life in Santiago De Cuba only a few miles away. It is worth remembering how lucky and privileged some of us are...

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12Thank roystonwb0065
paradisusri0de0r0, Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Old review, thank you

Reviewed 18 November 2012

Got back a week ago. This was our second time and hurricane notwithstanding the place is not a five star. Food was only just soso, front desk staff were not helpful unless they were trying to upgrade you to the "Royal" side for an extra $120 per night. The restaurants were either closed outright or open restricted hours. The food...

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8Thank pamcross
paradisusri0de0r0, Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Old review, thank you

Bournemouth, United Kingdom
Reviewed 18 November 2012

P.R.D.O. Nos 1 Hotel in Cuba??? Wake up and smell the coffee, This is not a 5 star product except in price. Maybe a plucky 3 star at best. Have just returned from a weeks stay, I will make no comment on the clearing up after the hurricane as this was no one’s fault and I felt it was handled...

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14Thank emily h
paradisusri0de0r0, Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Old review, thank you

Birmingham, United Kingdom
Reviewed 16 November 2012

As we live in Birmingham and could only Fly out of Manchester, decided to go up the night before and stay in the local Holiday Inn, which was great as usual! Also took the opportunity to book in our luggage and obtain our boarding Cards that evening, to avoid the hassle in the morning as it was an early Flight...

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7Thank TERRY D
paradisusri0de0r0, Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Old review, thank you

Durham, United Kingdom
Reviewed 15 November 2012

My husband and I also have just returned from 2 weeks at the PRDO. Prior to leaving I rang First Choice about the aftermath of Hurricane Sandy and was told that if there was a problem at the resort or any change of plan I would be contacted the As the previous revues have stated all was not well and...

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12Thank carol f
paradisusri0de0r0, Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Old review, thank you

Clacton-on-Sea, United Kingdom
Reviewed 15 November 2012

My wife and I have just returned from a two week holiday to the Paradisus Rio De Oro, Cuba, leaving England on 29th October 2012-returned 13th Nov 2012. Prior to leaving for the airport to go to Cuba I asked Thomas Cook what were their intentions for this trip knowing Hurricane Sandy had struck Cuba, We were told to turn...

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19Thank stephen c
paradisusri0de0r0, Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Old review, thank you

Whitley Bay, United Kingdom
Reviewed 14 November 2012

After saving and planning for a whole year for our wedding and honeymoon of a lifetime, we stayed at the PRDO 27/10/12 - 10/11/12 and to echo the comments made by the previous review - WHAT A BUILDING SITE!!!!! Again, the blame totally lies with our tour operator THOMSONS, who should of informed us of the extent of the damage...

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9Thank wp1964
paradisusri0de0r0, Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Old review, thank you

York
Reviewed 13 November 2012

We stayed here for 2 weeks in August. We went for the Royal Service option and we weren't disappointed! We had a ground floor room which was really spacious with twin beds together as a double bed, indoor seating area, terrace with seating, walk in wardrobe, seperate toilet and huge bathroom and the outdoor shower which is superb!! We made...

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1Thank DasieT
paradisusri0de0r0, Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Old review, thank you

Chatham, United Kingdom
Reviewed 13 November 2012

Got back today from PRDO having arrived there on 29th Oct, just four days after Hurricane Sandy hit. Thomas Cook assured us that the hotel had only suffered slight damage to the lobby roof and that all restaurants and hotel facilities were operational. When we arrived we walked straight into a building site. The slight damage to the lobby roof,...

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16Thank harwool
paradisusri0de0r0, Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Old review, thank you

Retford, United Kingdom
Reviewed 13 November 2012

We stayed at the Paradisus Rio De Oro 13th Oct – 25th Oct 2012, and was there for Hurricane Sandy’s visit, so I write my review prior to the Hurricane. I must agree with many of the other reviews and agree that this resort is not a 5 star plus Premier resort, we arrived at the hotel and was promptly...

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6Thank Rachel G
paradisusri0de0r0, Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Old review, thank you

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the Bahia de Naranjo Natural Park, in Playa Esmeralda, on the northern coast of Holguin province. Five-Star Ultra All Inclusive Eco-Resort with 354 rooms. Conceived only for adults aged 18 years or more. Maximum comfort and perfection in its private Royal Service area for a fabulous experience in a world apart. Recommended for weddings, honeymoons, incentive trips and wellness/spa. Guest Rooms 354 rooms: 254 Junior Suites, 24 Luxury Junior Suites, 16 Luxury Junior Suites Ocean View, 2 Suites Deluxe, 36 Master Junior Suites Royal Service, 14 Master Junior Suites Ocean View Royal Service, 6 Master Junior Suites Luxury Royal Service, 2 Garden Villas Royal Service. Dining: 8 Restaurants (A la Carte, Buffet), 5 Bars. ... more   less 

Additional Information about Paradisus Rio de Oro Resort & Spa

Address: Playa Esmeralda, Crta Guardalavaca, Holguin 007, Cuba
Region: Caribbean > Cuba > Holguin Province > Holguin
Price Range: RM889 - RM2,064 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Paradisus Rio de Oro Resort & Spa 5*
Number of rooms: 354
Reservation Options:
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Also Known As:
Paradisus Rio De Oro Resort And Spa
Paradisus Rio De Oro Hotel Holguin
Paradisus Hotel Guardalavaca
Rio De Oro Paradisus
Paradisus Rio De Oro Cuba
Hotel Paradisus Rio De Oro
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Questions & Answers

Here's what travellers have asked, with answers from Paradisus Rio de Oro Resort & Spa staff and other travellers.
832 questions
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Questions? Get answers from Paradisus Rio de Oro Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“one which has been refurbished”
BigDonLeeds, 21 Apr 2017 | Read review
“royal service area is where we stay and you are close to the beach and pool”
Middy, 20 Apr 2017 | Read review
“Block 38 - Ideally Centrally situated.”
SteveVJudd, 17 Apr 2017 | Read review
“All are good”
3463PG, 17 Apr 2017 | Read review
“ask for a room with a newly refurbished bathroom suite, corner rooms are lovely”
sarah_sutcliffe_89, 17 Apr 2017 | Read review
5 of 5