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The Liaison Capitol Hill DC

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The Liaison Capitol Hill DC
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492 Reviews from our TripAdvisor Community

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There are newer reviews for The Liaison Capitol Hill DC
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Showing 452: English reviews
Baltimore, Maryland
1 review
Reviewed 1 week ago

I work in hotels so my review may be slightly more critical than your average hotel guest. Arrival to the hotel was easy; it is just a short walk from Union Station so taking a train would definitely be a good option. The hotel itself is right near all the sights and provides a perfect hub to explore DC if... More 

Helpful?
Thank HotelRobert_808
Jeff B, General Manager at The Liaison Capitol Hill DC, responded to this review

Dear HotelRobert_808 - Thank you very much for staying with us and for sharing your detailed comments online. The detail is appreciated as it gives us the opportunity to coach and train our team to ensure we are being as precise as we need to be to deliver the complete experience for all of our guests. Thank you very much... More 

Tulsa, Oklahoma
Level Contributor
160 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 2 weeks ago

The hotel is in a great location. It also appeared clean. But it is also very crowded and has a claustrophobic feel to it. The room I had was a little dark and felt small. The bathroom was very small, with no counter space and little room to move around. I also had a toilet that worked, but took several... More 

Helpful?
Thank drwokla
Jeff B, General Manager at The Liaison Capitol Hill DC, responded to this review

Dear drwokla - Thank you very much for being our guest and for sharing your comments online. I appreciate the detail of your comments and sorry that the toilet in your room was not working optimally impacting your otherwise positive experience with us. We appreciate the great comments on the team and hope that you have the opportunity to visit... More 

London, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

Exceptionally large clean room and fantastic location. Also had no problems with the lifts! However in 2016 it seems archaic to charge extra for water and wifi in the rooms. The bathroom was also tired and could do with a refit. These small improvements could easily tip this hotel from average to good.

Helpful?
Thank CK1255
Jeff B, General Manager at The Liaison Capitol Hill DC, responded to this review

Dar claireking1255 - Thank you very much for staying with us and for sharing your comments online. We appreciate the feedback on our amenities and services and do value the comments as we are regularly reviewing so that we can continue to improve our services. I hope that you have the opportunity to visit us again so that we can... More 

Lahore, Pakistan
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

Stayed here in November for a work trip for around a week. Some things were decent, others needed lots of work. The location is nice. Very close to Union Station and a manageable walk from most of the key DC locations. The reception was indeed very efficient. And very responsive to my complaint about the first room they gave to... More 

Helpful?
Thank MahmoodSAli
Jeff B, General Manager at The Liaison Capitol Hill DC, responded to this review

Dear MahmoodSAli - Thank you so much for staying with us and for sharing your review online. I do very much appreciate the kind words on the team and am sorry that the first room provided was not at the level it needed to be. It is great to know the team responded quickly and that you were able to... More 

Toledo
Level Contributor
27 reviews
3 hotel reviews
Reviewed 2 weeks ago

Went on a motor coach trip to DC and stayed with group for 5 days at the Liaison Hotel. Location is the only thing going for this hotel and I mean the only thing. All the elevators should have been inspected and shut down. The elevators jump around, bind, and are just scary. We used them only twice before decided... More 

Helpful?
Thank Bob M
Jeff B, General Manager at The Liaison Capitol Hill DC, responded to this review

Dear Bob M - Thank you very much for staying with us and for sharing your comments on your visit. I apologize that your stay earlier this year did not meet your expectations or satisfaction. I know too that our elevator project was a severe inconvenience to our guests and am happy to report that the elevators are now upgraded... More 

Anchorage, Alaska
Level Contributor
105 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
Reviewed 2 weeks ago

The best thing about this place was the location. It's only a few blocks to Union Station; we flew in via Baltimore BWI airport and took Amtrak down to DC - that worked out great. The hotel was comfortable but their electronic door locks don't work well. We had to have our key reset several times during our stay and... More 

Helpful?
Thank DelightedTraveller
Jeff B, General Manager at The Liaison Capitol Hill DC, responded to this review

Dear DelightedTraveller - Thank you very much for your visit and for your review. We appreciate having you as our guest. I am sorry to hear that our locks did not perform. With mag-strip keys it is an unfortunate challenge that cell phones and magnetometers can erase or damage the code on the keys. We still should have been more... More 

2 reviews
Reviewed 2 weeks ago

Front desk was very efficient and helpful Checked in a little early without any problems Guest room was clean and tidy, bathroom spotless, staff provided extra service as requested Close to Metro and other transportation Would stay again

Helpful?
Thank John B
Jeff B, General Manager at The Liaison Capitol Hill DC, responded to this review

Dear John B - Thank you very much for choosing the Liaison as your hotel in DC and for sharing a very positive review. We appreciate the great comments on the team and it is nice to hear the location, amenities and service were a perfect match for your needs. We very much look forward to having you back with... More 

Adelaide, Australia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

Nice hotel in close proximity to the Capitol building and key Washington DC tourist sites. Walking distance from Union Station (we caught the train from NY to DC) and therefore access to hop on off buses. Room generous in size, enough for 2 adults and 2 older kids.

Helpful?
Thank Greedy6872
Jeff B, General Manager at The Liaison Capitol Hill DC, responded to this review

Dear Greedy6872 - Thank you very much for staying with us with your family. It is great to hear that the convenience to Union Station along with the team and amenities all worked great for you during your visit. We hope to have you all back again soon and we promise another great stay. Thank you. Jeff Brainard Area General... More 

Kaunas, Lithuania
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago via mobile

The location of the hotel is not the best. There is nothing arround just Capitol Hill. Good restaurants and street life is 20-30 min walk from the hotel. The hotel is standart, quite clearn. But walls of a room are so thin that one could hear all sounds arround. The most disturbing was loud water sound from a toilets of... More 

Helpful?
Thank Klinikos K
Jeff B, General Manager at The Liaison Capitol Hill DC, responded to this review

Dear Klinikos K - Thank you very much for staying with us and for sharing your comments online. Thank you for the positive comments on the team and overall on the property. I am sorry that our location wasn't what you were ideally looking for in DC. With our location close to the Capitol it is a 10 minute walk... More 

cheshire
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 2 weeks ago via mobile

Stayed one night day after presidential election so glad we had booked months ago as busy . Reception friendly and efficient. Room large with massive bed and sofa and enormous tv think might even have been 4K . Bed comfy but needed more pillows only stayed one night so didn't request more. Bathroom small in comparison to room size but... More 

Helpful?
Thank planehopper_8
Jeff B, General Manager at The Liaison Capitol Hill DC, responded to this review

Dear planehopper_8 - Thank you so much for staying with us and for sharing a very positive review online. I am very sorry that your breakfast experience didn't meet the level of your other experiences at the hotel. We pride ourselves on a complete F&B experience no matter the outlet and we obviously did not deliver properly for you -... More 

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
The Liaison Capitol Hill, a Joie de Vivre property, sits only two blocks from the US Capitol and DC's Union Station. Our unique location and outstanding service offer the perfect combination for both leisure guests and business travelers. Art and Soul restaurant provides farm to table excellence through the inspired menu of our Executive Chef, Douglass Alexander. The property's 17,000 sq. ft. of meeting/banquet space provide the perfect location for high level meetings or a black tie reception. Our inspired team provides highly personalized and outstanding service to complete the experience at the Liaison. ... more   less 

Additional Information about The Liaison Capitol Hill DC

Address: 415 New Jersey Avenue NW, Washington DC, DC 20001
Region: United States > District of Columbia > Washington DC > Capitol Hill , Downtown / Chinatown , Upper Northwest
Price Range: RM558 - RM1,733 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Liaison Capitol Hill DC 4*
Number of rooms: 343
Reservation Options:
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Hotel Style:
#40 Luxury Hotel in Washington DC
#57 Business Hotel in Washington DC
#61 Romantic Hotel in Washington DC
#73 Family Hotel in Washington DC
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Questions & Answers

Here's what travellers have asked, with answers from The Liaison Capitol Hill DC staff and other travellers.
39 questions
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New York
over a year ago
Burnsville, Minnesota
6 months ago
over a year ago

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Questions? Get answers from The Liaison Capitol Hill DC staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors are usually better. From view is nice.”
 of 5 bubbles rdubeux, 25 Nov 2016 | Read review
“My room looked out on the street. All the buildings seem to be about the same size, so not sure any have better views.”
 of 5 bubbles davenpeggy, 23 Nov 2016 | Read review
“Preferably one without the mouse/rat in the wall that we had :-) Still thought it was a good room”
 of 5 bubbles Greedy6872, 15 Nov 2016 | Read review
“Near Capitol Hill, attached restaurant and bar, meeting rooms”
 of 5 bubbles 843tegang, 31 Oct 2016 | Read review
“Suites are a good size but check maintenance on elevators has been completed.”
 of 5 bubbles MaryH362, 26 Oct 2016 | Read review
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