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Mandarin Oriental, Washington DC

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Mandarin Oriental, Washington DC
Mandarin Oriental, Washington DC
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1,616 Reviews from our TripAdvisor Community

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Showing 1,550: English reviews
Belo Horizonte, MG
Reviewed 2 days ago NEW

I have been in more than 20 different Mandarin all over the world and always had the same level of service, quality, hospitality and efficiency. In Mandarin Washington DC it did not happen and the downgrade in all aspects were enormous

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Helpful?
2Thank LOFAO
Washington DC, District of Columbia
Reviewed 3 days ago NEW

The best weekend experience of our lives. The thing that impressed us the most was that they all remembered/knew and called us by our sir name. And when they say it's the little things that mattered...oh so true. When returned from an outing, for the evening, we returned to find that the service had set four candies/cookies in a tray,...

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Helpful?
Thank tonisU3350WP
MOWashingtonDCHotel, Director of Sales at Mandarin Oriental, Washington DC, responded to this review

Dear tonisU3350WP, Getting the details right is what makes great hotels. We are glad you enjoyed your experience at Mandarin Oriental, Washington DC and to count you as a fan! Please enjoy all of your future travels and come back and stay with us again soon. Kind regards, Dave Walsh Director of Sales and Marketing

Reviewed 4 days ago NEW

Strategically located, it is accessible to key areas in DC. Lovely hotel with clean rooms. The suites are roomy and comfortable with the best views of DC. Fitness area is well equipped. Highly recommended!

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Helpful?
Thank Caroline S
MOWashingtonDCHotel, Director of Sales at Mandarin Oriental, Washington DC, responded to this review

Dear Caroline S, I thank you very much for sharing your Five Star review of Mandarin Oriental, Washington DC with TripAdvisor users. We are all glad that you enjoyed your recent stay, especially the exceptional views of the water and our cherished monuments. Now that you are a fan, we will look forward to your return. Please enjoy all of...

Boston, Massachusetts
Reviewed 4 days ago NEW

From the moment you get out of the cab the staff are amazing. I was greeted and offered coffee, water and helped with my bags and to the front desk to check in. I felt very welcomed! The room is nice and I had a pretty view of the Washington Monument. I would say the best features of the room...

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Helpful?
Thank maeveannebyrne
Richmond, VA
Reviewed 6 days ago NEWvia mobile

Spent two nights here as part of an anniversary excursion and could not have been happier. The hotel is in a good location close to the Mall but far enough away to be quiet and uncluttered. Arrival was spot on. Our luggage was taken immediately and the valet whisked the car away. No wait at check in and the young...

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Helpful?
Thank ilsete
MOWashingtonDCHotel, Director of Sales at Mandarin Oriental, Washington DC, responded to this review

Dear ilsete, We are always honored when guests choose Mandarin Oriental, Washington DC for special occasion visits. Happy Anniversary! We are very glad to have you as fans. Please do come back and visit us again soon and enjoy all of your future travels. Kind regards, Dave Walsh Director of Sales and Marketing

Reviewed 6 days ago NEW

Beautiful hotel with easy access to downtown and the Mall. Though not walkable to many options, the concierge is great at recommendations and there were always plenty of cabs available. Quick and easy check in/checkout process and wonderful personnel. Will stay again!

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Helpful?
Thank BeachAB14
MOWashingtonDCHotel, Director of Sales at Mandarin Oriental, Washington DC, responded to this review

Dear BeachAB14, Thank you very much for your positive Five Star review of Mandarin Oriental, Washington DC. I am privileged to work with the city's best concierge team. Many of our guests appreciate the extraordinary care and concern they take to ensure that their recommendations meet one's personal tastes and preferences. They are also always happy to create customized itineraries...

Reviewed 1 week ago NEW

I don't even know what to say. The hotel is under construction and not notifying anyone prior to check in. I had the worst experience ever and would never go back. Jack hammers at 7AM WHEN I CHECKED IN AT 3AM. The manager Phillip K is non existent and his staff is utterly leaderless. Never would I stay there again....

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Helpful?
Thank Richard B
MOWashingtonDCHotel, Director of Sales at Mandarin Oriental, Washington DC, responded to this review

Dear Richard B, I apologize for the problems that you encountered during your stay. Our goal is to delight all of our guests and we didn't accomplish that for you. After a long day of travel and then arriving very early in the morning, I absolutely understand your frustration. We were completing some renovation work within the hotel on a...

Plainfield, Illinois
Reviewed 1 week ago

I haven't been to DC in over 10 years and I must say I picked the perfect hotel to "welcome" me back. I stayed at the Mandarin from a Monday through Friday. Loved my stay the entire time. Everyone was extremely nice and accommodating. I'd left my computer charger and asked if there was one available that I could borrow...

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Helpful?
Thank Antoinette J
MOWashingtonDCHotel, Director of Sales at Mandarin Oriental, Washington DC, responded to this review

Dear Antoinette J, Why did you wait 10 years to come back and visit Washington? We are glad that you did and hope that you noticed that Mandarin Oriental is the only thing that has changed in the Nation's Capital. For example, I hope you were able to visit the thrilling new restaurant scenes on 14th Street NW and in...

Dorset, United Kingdom
Reviewed 1 week ago

This is a modern hotel located in an excellent location to visit the sites of Washington DC. We were there over Thanksgiving where turkey and pumpkin pie were the order of the day. Overall we were pleased with our stay and would recommend the hotel for courteous and attentive service.

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Helpful?
Thank THEAPPRENTICELONDON
MOWashingtonDCHotel, Director of Sales at Mandarin Oriental, Washington DC, responded to this review

Dear THEAPPRENTICELONDON, Thank you for spending the Thanksgiving holiday with us here at Mandarin Oriental, Washington DC! Our location is ideal for guests who want easy walking access to the National Mall, US Capitol Building, museums of the Smithsonian Institution, Tidal Basin, Washington Monument and Jefferson Memorial. I am glad that you found it convenient. I hope that you will...

New York, NY
Reviewed 1 week ago

The rooms have been renovated, which is very nice. It's a a relaxing place to stay. Food in restaraunts and room service is outstanding. I also love the new bath products. Someone has paid attention to upgrade the experience. However, someone needs to upgrade the service overall. Housekeeping is poor. They don't do a good job of cleaning the rooms....

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Helpful?
Thank Trip718
MOWashingtonDCHotel, Director of Sales at Mandarin Oriental, Washington DC, responded to this review

Dear Trip718, Thank you very much for selecting us for your most recent visit to Washington, D.C. I am glad that you enjoyed the results of our brand new $20m guest room renovation and the quality of our dining options. I am, naturally, disappointed that we didn't completely delight you on other aspects of your visit. Our mission is to...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Delighted now to debut our newly renovated guestrooms providing a luxurious and comfortable residential experience. Inspired by our unique waterfront Southwest location and the cherished monuments that surround us, our stylish new décor beautifully captures the essence of Washington, D.C. and its world capital status. Mandarin Oriental is in very close walking distance to the National Mall, Jefferson Memorial, Tidal Basin, the Smithsonian Castle and Museums of the Smithsonian Institution. Distinguished with modern design and amenities. Welcoming for families and travelers seeking both the famous attractions and the soul of our world capital of art, power and culture. Mandarin Oriental, Washington DC presents elevated, personal service and attention in harmony with our Asian heritage. Hotel, Spa and dining: Are you a fan? ... more   less 

Additional Information about Mandarin Oriental, Washington DC

Address: 1330 Maryland Avenue, SW, Washington DC, DC 20024-2100
Region: United States > District of Columbia > Washington DC
Price Range: RM1,073 - RM2,598 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Washington DC 5*
Number of rooms: 397
Reservation Options:
TripAdvisor is proud to partner with Amex, Mandarin Oriental, Booking.com, Hotels.com, Cheap Tickets, Travelocity, Odigeo and Jetsetter so you can book your Mandarin Oriental, Washington DC reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mandarin Oriental, Washington d.c. Hotel Washington Dc
Mandarin Oriental Hotel Washington Dc
Mandarin Oriental Washington Dc
Mandarin Washington Dc
Washington Dc Mandarin Oriental
Hotel Style:
#5 Spa Hotel in Washington DC
#10 Luxury Hotel in Washington DC
#13 Business Hotel in Washington DC
#15 Green Hotel in Washington DC
#17 Family Hotel in Washington DC
#24 Romantic Hotel in Washington DC
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Questions & Answers

Here's what travellers have asked, with answers from Mandarin Oriental, Washington DC staff and other travellers.
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3 months ago
Sebec, Maine
over a year ago
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Birmingham, Alabama

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Questions? Get answers from Mandarin Oriental, Washington DC staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Club level is nice; Avoid rooms near train”
 of 5 bubbles Trip718, 30 Nov 2016 | Read review
“All views are good I prefer a Waterview room”
 of 5 bubbles thelawman149, 27 Nov 2016 | Read review
“Water view”
 of 5 bubbles JazzyMom1, 22 Nov 2016 | Read review
“Water views!”
 of 5 bubbles lshargreaves, 14 Nov 2016 | Read review
“Ask for a view, some of the rooms overlook rooftops.”
 of 5 bubbles 798janee, 11 Nov 2016 | Read review
5 of 5
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