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Embassy Suites by Hilton Chevy Chase Pavilion

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Embassy Suites by Hilton Chevy Chase Pavilion
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1,068 Reviews from our TripAdvisor Community

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Showing 1,029: English reviews
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Raleigh, North Carolina
Reviewed yesterday NEW

The location is great for tourists. Situated on a metro station, you don't even have to go outside to board the metro. Large, clean rooms and helpful staff. Shout out to Alrucia Harris, Director of Rooms. She showed great customer service when she corrected an issue I had with using points for my room. I made a bonehead mistake and...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank christopherdZ496FT
Salisbury, Maryland
HOTEL’S FAVOURITE REVIEW
Reviewed 13 February 2017 via mobile

Hotel is in an upscale area of d.c.with plenty of shops and dining nearby, hotel is located in a small mini mall and above a metro station, 15 minute rode to downtown and museums, my first encounter with the staff was when I called and asked for an early check in due to the fact that I was going into...

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Helpful?
2Thank Railroadguy
About Hotel's Favourite Review
Management response:

Dear Railroadguy, First and foremost, I trust your surgery went well and you are far along in your recovery. Thank you very much for sharing your experience with us. I am glad your wife was able to enjoy her stay as I am quite sure it was a difficult time for her. I am very sorry we failed when it...

Connecticut
Reviewed 2 days ago NEWvia mobile

Stayed for two nights (Friday 3/24/17- Sunday 3/26/17). Arrived in D.C. via train at Union Station. Very easy to get to hotel via 20-25 minute subway ride (cost approx. $2.35(off peak and approx. $3.25 peak). Very spacious clean room, fridge in room, 2 bottles of water in fridge, complimentary happy hour from 5:30pm-7:30pm, bedding very comfortable, delicious full breakfast included...

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Helpful?
1Thank ConnecticutDenise
jremirez, General Manager at Embassy Suites by Hilton Chevy Chase Pavilion, responded to this review

Dear ConnecticutDenise, Thank you very much for choosing us and for sharing your feedback online. I am very happy to hear you found our location convenient. We hope to have you back in teh future and thank you again for being our guest. Juan Remirez

Apopka
Reviewed 2 days ago NEW

This was one of the most enjoyable times ever. The staff was extremely kind and caring all the while maintaining a professional appeal. We were a school group of 85 8th grades and their families. The Embassy handled our group with kit gloves and made our stay absolutely delightful.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank O4594ETmelanieh
jremirez, Manager at Embassy Suites by Hilton Chevy Chase Pavilion, responded to this review

Dear 04594ETmelanieh, Thank you very much for a tremendous review. We are delighted to hear you enjoyed your stay with us so much. I was a pleassure to have you staying with us. We hope to have you back soon. Juan Remirez

Franklin, Tennessee
Reviewed 3 days ago NEWvia mobile

Stayed here for our family trip to D.C.. The rooms are comfortable, clean and quiet. The breakfast was good and the location was great. Loved being able to hop on the metro so easily. The hotel staff was very helpful. I highly recommend!!

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Helpful?
1Thank petechipmom
jremirez, General Manager at Embassy Suites by Hilton Chevy Chase Pavilion, responded to this review

Dear petechipmom, Thank you for a tremendous review and endorsement and thank you for staying with us. We appreciate the great comments and more than anything else, the recommendation to others is absolutely the best compliment we can ever receive. We look forward to having you and your family back with us soon! Juan Remirez

Orlando, Florida
Reviewed 3 days ago NEW

Perfect location amid shops and restaurants with the train below. So easy for a group new to the area to get around. The Starbucks, Worldmarket and Cheesecake Factory (to name a few) in the lower levels plus shops like CVS and clothing stores made it a perfect place with anything you needed steps away.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
2Thank susanbW5301NY
jremirez, General Manager at Embassy Suites by Hilton Chevy Chase Pavilion, responded to this review

Dear susanbW5301NY, Thank you for staying with us! We are very happy to hear that you found our location and amenities surrounding the hotel convenient. We are very fortunate to have such variate of restaurants and shops around us. We look forward to your next visit. Regards, Juan Remirez

Philadelphia, Pennsylvania
Reviewed 4 days ago NEW

Checked in to no working A/C; front desk staff said hotel was fully booked, but they would send an "engineer." Staff member came and changed the air filter, which did not fix the problem. Second day, no hot water. Another "engineer was sent to the room (not sure what he was looking at), left with no answers. Later the front...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank James K
Dallas, TX
Reviewed 5 days ago NEW

This property is well located and convenient to the Metro with a Red Line stop in the basement. The staff was very accessible and friendly - helpful in planning tourist activities as well. The beds were VERY comfortable and always like the fluffy duvet covers. The included breakfast buffet was well stocked but does repeat daily so not a lot...

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Helpful?
1Thank HVlgFam
jremirez, General Manager at Embassy Suites by Hilton Chevy Chase Pavilion, responded to this review

Thank you for staying and for sharing such great comments. I am glad to hear that you found our location perfect for your needs while visiting Washington DC. I am also happy to hear our team, beds and complimentary breakfast made a positive impact on your stay as well. It is great to hear when our guests have a great...

Catlett, Virginia
Reviewed 6 days ago NEW

Great hotel with great service. Staff was friendly and food was really good. We came here for a conference and they were very accommodating when It came to our wake up calls in the morning. Rooms are big and did n't make you feel like you were in a small cabin. Housekeeping staff were on top of everything and always...

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Helpful?
1Thank henrycarter24
jremirez, General Manager at Embassy Suites by Hilton Chevy Chase Pavilion, responded to this review

Dear Henrycarter24, Thank you very much for staying with us and for sharing such great comments. I am very happy to hear that you found our rooms comfortable and the team accommodating, responsive and friendly. We appreciate your chossing us adn look forward to the opportunity of hosting you again. Juan Remirez

Denver, Colorado
Reviewed 6 days ago NEWvia mobile

We loved our stay here. We used the heck out of the metro, and the stop is right under the hotel. The free breakfast was very good, and my husband and I loved the free happy hour after a long day out with the kids. We would bring the drinks to the room and relax. We splurged and ordered room...

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Helpful?
2Thank LastNameHere
jremirez, General Manager at Embassy Suites by Hilton Chevy Chase Pavilion, responded to this review

Thank you so much for a terrific review! We really appreciate having you as our guest and we appreciate the great comments. We love to hear that our location and amenities worked well for you. We are delighted you liked our floors too. Thank you also for your comment regarding the towels. I will personaly make sure that is taken...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Breakfast included
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
A Destination Hotels property, the Embassy Suites at the Chevy Chase Pavilion has been completely renovated and re-invented enhancing our award-winning hospitality and exceptional value. Located in the upscale Friendship Heights district in Washington DC, directly atop the Metro Red Line at the Friendship Heights Station, the Embassy Suites offers all-suite accommodations, exceptional value with out complimentary cooked-to-order breakfast and evening reception, unbeatable location half-way between the Bethesda-Rockville, Maryland business corridor and Washington D.C. Businesses and sites, and an exceptional team of hospitality professionals dedicated to providing an unmatched service experience. With the completion of our major renovation in October 2014, the Embassy Suites Chevy Chase Pavilion now also offers Willie's Bar, an excellent place to unwind after a long day of sightseeing or meetings. Also, Willie's donates 1% of revenues to the ALS Association of DC\MD\VA in honor of Wilfredo Benavides, our longtime Sous Chef for whom Willie's is named after. The Embassy Suites at the Chevy Chase Pavilion is Washington DC's premiere all-suite property. ... more   less 

Additional Information about Embassy Suites by Hilton Chevy Chase Pavilion

Address: 4300 Military Rd. NW, Washington DC, DC 20015
Region: United States > District of Columbia > Washington DC > Upper Northwest
Price Range: RM912 - RM1,869 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Chevy Chase Pavilion 3.5*
Number of rooms: 198
Reservation Options:
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Also Known As:
Embassy Suites Chevy Chase Pavilion Hotel Washington Dc
Embassy Suites Washington Dc
Washington Dc Embassy Suites
Hotel Style:
#1 Green Hotel in Washington DC
#7 Best Value Hotel in Washington DC
#7 Family Hotel in Washington DC
#11 Business Hotel in Washington DC
#39 Romantic Hotel in Washington DC
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Chevy Chase Pavilion staff and other travellers.
59 questions
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Questions? Get answers from Embassy Suites by Hilton Chevy Chase Pavilion staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“To choose a room just ask an employee to give you an suggestion they show great customer service.”
 of 5 bubbles busybee20032017, 21 Mar 2017 | Read review
“Corner rooms are a little more spacious”
 of 5 bubbles greencozmo, 4 Mar 2017 | Read review
“my neighbors were very noisy kids runnig around and screaming.I was in room 331 , they were next to me. So the noise botherred.”
 of 5 bubbles cristisafie, 4 Mar 2017 | Read review
“All were great! We were spread out on 3 different levels and all were great!”
 of 5 bubbles ctarmer, 22 Jan 2017 | Read review
“I liked a lower level because of using the elevators to go everywhere.”
  • Living Area of Suite and Door and Window Curtain to Atrium
  • Living Area of Suite, Desk and Bar
  • Desk and 2nd TV
  • Wardrobe in Bedroom
  • Sofa in Living Area
  • Dresser and TV and Wardrobe in Separate King Bedroom
  • Living Area of Suite and Door and Window Curtain to Atrium
  • Desk Lamp with Outlets
 of 5 bubbles buchanan913, 22 Jan 2017 | Read review
5 of 5