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The Mayflower Hotel, Autograph Collection

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2,359 Reviews from our TripAdvisor Community

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There are newer reviews for The Mayflower Hotel, Autograph Collection
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Showing 2,176: English reviews
Surra
Reviewed 2 weeks ago via mobile

The hotel's location is good however the rooms are average. The towels are over used and they don't have a shower instead a tub with a shower curtain. The hotel is always busy due to conferences. I wouldnt recommend it for anyone as prices are expensive too and they charge you for internet.

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Helpful?
Thank HAMSR
suzannebutt, Guest Relations Manager at The Mayflower Hotel, Autograph Collection, responded to this review

Greetings from The Mayflower, I wanted to take the time to thank you for your feedback during your last stay at The Mayflower. On behalf of the Management Team, we sincerely apologize that our services did not meet the standards of excellence. Our associates are people who generously share what they love doing, and that is servicing of our guests....

New Orleans, Louisiana
Reviewed 2 weeks ago

Beautiful hotel with 5 star attention to detail and service. Great restaurant with quick lunch service. Nice VIP lounge on the 8th floor. Rooms are clean and well-kept. Staff are as friendly as can be.

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Thank Allyy504
suzannebutt, Guest Relations Manager at The Mayflower Hotel, Autograph Collection, responded to this review

Good Day Allyy504, I wanted to extend a gracious thank you for taking the time to remark on your experience at The Mayflower. For over 90 years, The Mayflower’s storied service shines, along with the foundation for the personable exchange that renders The Mayflower so utterly remarkable. I will be sure to share your comments with the Executive Chef/Director of...

Reviewed 2 weeks ago

I would be careful about giving this hotel your credit card information as they are charging our credit card at random weeks later. Hotel did not know how to resolve so will have to dispute and get a new credit card....and all the hassles that involves.

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Helpful?
Thank Russ M
suzannebutt, Guest Relations Manager at The Mayflower Hotel, Autograph Collection, responded to this review

Dear Russ M, On behalf of the management at The Mayflower, we sincerely apologize that you encountered discrepancies on your personal credit card statement after your departure. We value all guest feedback, whether positive or negative, and I will be passing along your comment to the appropriate departments for further training opportunities. I would like understand the error that you...

Franklin, Tennessee
Reviewed 2 weeks ago via mobile

The Mayflower Hotel is one of the most wonderful hotels in the entire District of Columbia. Great place with superior service and the most ornate furnishings that one could imagine. Clean, courteous, and filled with history.

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Thank Houston N
suzannebutt, Guest Relations Manager at The Mayflower Hotel, Autograph Collection, responded to this review

Greetings from The Mayflower! Thank you for recognizing The Mayflower as a favorite hotel destination. The hotel is indeed centrally located and nowhere else gets you as close to all the action in Washington, D.C. as The Mayflower! We are happy that you enjoyed your stay and for recognizing that The Mayflower will always be regarded as pivotal to Washington,...

Wilmington, DE
Reviewed 2 weeks ago

We stayed here for one night. From when the doorman welcomed us with a big smile to the front desk service which was wonderful making us feel "at home" the stay was really good. The room was very comfortable. I have lounge privileges and the service there was excellent too. The only reason I gave it a very good rating...

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Helpful?
Thank GolfGuy777
Management response:

Greetings from The Mayflower, Thank you for your kind regards and we were delighted to hear that your stay was warm and welcoming. We pride ourselves on providing all of our guests the comforts of home. I am, however sorry that your dining experience was not as pleasurable and I will pass along your comments to the Executive Chef. We...

Ohio
Reviewed 3 weeks ago

This is a grand old hotel with a beautiful lobby. From the friendly staff that open the large brass doors, shiny marble floors and bright chandeliers you have the feeling of being in a time gone by. But you will not suffer from any lost modern conveniences. Plenty of outlets in your recently updated room for work on electronic devices....

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1Thank Woody075
New York City, New York
Reviewed 3 weeks ago

The Mayflower has a lovely exterior and an elegant lobby. The halls on the floors are a calming grey and white. The bed was very comfortable and the room we were in was nicely designed with the exception of window location. Our room overlooked the roof and air conditioning units below and had only one window which left the room...

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Helpful?
Thank visit173
Management response:

Hello from The Mayflower, Thank you for taking the time to share your feedback during your stay at The Mayflower! The Mayflower has been a part of the Nation's Capital since 1925 and I was delighted to read that you enjoyed the history and tranquil beauty of this iconic hotel. As you commented, the hotel is convenient to many sightseeing...

Houston, Texas
Reviewed 3 weeks ago

I stayed at this icon for five days while at a conference. To my surprise, this updated historic gem fully satisfied. The decor is a fabulous throw back to a bygone era with marble and chandeliers, a grand ballroom with mezzanine, and comfortable cozy rooms. Service was impeccable from the doorman to the housekeeper. The only negative was our room...

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Thank John S
Gaithersburg, Maryland
Reviewed 3 weeks ago

This is a gorgeous and immaculate hotel. The décor is classic with a nod to mid century America in the hallways and art. Staff is very professional, friendly and helpful. Surprised there was not a coffee maker in the room, but free coffee, tea, and hot chocolate available every morning in the lobby. Had a small fridge but no microwave....

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Helpful?
Thank Stacey939
Management response:

Greetings! We sincerely appreciate your comments on the customer service that you received from our staff at The Mayflower and that you enjoyed the timeless and original history of the hotel. The Mayflower has been a part of the Washington, DC social scene for over 90 years and remains an iconic destination with a rich heritage. We will be sure...

Reviewed 3 weeks ago via mobile

Totally enjoyed our multiple night stay at this excellent hotel with great service and accommodations. No questions on my mind that we would return here if visiting the city again for a longer time period.

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Thank namrun14

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Listed on the National Register of Historic Places, The Mayflower Hotel, Autograph Collection has been a vibrant social hub in Washington, DC since opening in 1925. Refreshed and contemporary, our historic hotel newly inspires the city for business or pleasure with its premier location on Connecticut Avenue. The Mayflower delights with a timeless luxury found in our sweeping marble lobby, picturesque ballrooms, in-house health club, and luxury-minded guestrooms, offering plush bedding, high-speed wireless internet, and flat screen TV's. Enjoy a culinary delight at our lively American brasserie EDGAR, or step outside to experience the local flavor of Dupont Circle and other nearby attractions. Effortlessly blending historic tradition and modern luxury here in the heart of the nation's capital, The Mayflower Hotel is national treasure not to be missed. ... more   less 

Additional Information about The Mayflower Hotel, Autograph Collection

Address: 1127 Connecticut Ave NW, Washington DC, DC 20036-4301
Region: United States > District of Columbia > Washington DC > Upper Northwest
Price Range: RM944 - RM2,924 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Mayflower Hotel, Autograph Collection 4*
Number of rooms: 581
Reservation Options:
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Also Known As:
Mayflower Hotel Washington Dc
Renaissance Washington Dc
Washington Dc Renaissance
Renaissance Mayflower Hotel
Mayflower Hotel Dc
Hotel Style:
#29 Luxury Hotel in Washington DC
#53 Family Hotel in Washington DC
#56 Romantic Hotel in Washington DC
#68 Business Hotel in Washington DC
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Questions & Answers

Here's what travellers have asked, with answers from The Mayflower Hotel, Autograph Collection staff and other travellers.
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Questions? Get answers from The Mayflower Hotel, Autograph Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be sure to walk around the lobby and other guest areas to see historical photographs and beautiful furnishings!!”
 of 5 bubbles VA-SLC, 22 Mar 2017 | Read review
“Try for floor 3 at the lowest.”
 of 5 bubbles callemargarita, 21 Mar 2017 | Read review
“corner room are quite large”
 of 5 bubbles corefour, 13 Mar 2017 | Read review
“Don't give them your credit card or watch out for random charges!”
 of 5 bubbles 779russm, 7 Mar 2017 | Read review
“There are rooms in little off hallways that were nice and quiet, but may not have a view”
 of 5 bubbles Woody075, 3 Mar 2017 | Read review
5 of 5