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Please make sure that you request a room away from the construction next door. They work long into the night and it is literally a jack hammer that doesn’t stop. I could barely hear the TV. I’m thankful for the front desk who was able...More
1 Thank bengals09
Response from darnellmsmith, Front Office Manager at Renaissance Washington, DC Downtown HotelResponded 5 days ago
Thank you for sharing your experience. Our senior team is addressing the construction noise with the city. Hope to have some good news soon!!!
I stayed a week here for a conference. For a long stay alone, this was a wonderful stay. The hotel was accommodating on every level. I had a suite that was taken care of by the best housekeeper ever. The front desk staff went above...More
Response from darnellmsmith, Front Office Manager at Renaissance Washington, DC Downtown HotelResponded 4 days ago
Thank you for choosing to stay at the Renaissance Washington, DC Downtown Hotel and providing your honest feedback
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we...More
Sometimes it’s very nice to visit a place where people know you by mane and welcome you back. As a Marriott Platinum member with an average of 130 nights a year, I’ve seen my share of hotels in different cities across the US. What I...More
We had a great corner suite at the Renaissance when we attended a conference. Or so we thought! We were on the side where they are doing construction on a two nearby buildings. They worked at night and the noise was very loud. It was...More
Old and dated furnishings, rooms have a strong stink of mildew, tub fills when showering and doesn't drain, needs a serious rehab. Also construction ran all night in building next door. When I complained I wasn't offered a new room. $27 for very limited breakfast...More
Response from TeamMarriott, Front Office Manager at Renaissance Washington, DC Downtown HotelResponded 1 week ago
Thank you for staying with us and for your candid review. We're very sorry that the on-going construction by the city impacted your stay. While the situation is beyond our control, we are grateful for your patience and for the feedback. We will be sharing...More