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We stayed here as the hotel was hosting a work conference that my wife was attending. I found the hotel to be nice. It was a pleasure having a room ready before 11 since we had an early morning flight. The room was nice and...More
That whole area of the downtown has blossomed. The location of the Renaissance Hotel is right in the center of all that new construction and high-end retail shopping. The hotel is fine, clean, with limited dining options. But with all the new restaurants in the...More
The hotel won't tell you this when you book or even when you check in, but a good number of rooms basically in the middle of a 24-hour construction operation for a new building next door. The cheap foam ear plugs did nothing to block...More
Thank Chrisitne E
Response from TeamMarriott, Front Office Manager at Renaissance Washington, DC Downtown HotelResponded 2 days ago
Dear Christine E,
Thank you for staying with us and for your candid review. We're very sorry that the on-going construction by the city impacted your stay. While the situation is beyond our control, we are grateful for your patience and for the feedback. We...More
We were onsite for the 2018 Plan Sponsor conference. We arrived early from our other hotel and a cheerful Marcus was at the front desk to greet us.
I can only imagine how many conference attendees he had already helped but he treated us as...More
Response from Danielle W, Front Office Manager at Renaissance Washington, DC Downtown HotelResponded 4 days ago
It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you.
Great to walk to most sights. Restaurants galore around the hotel. MLB All-Star game so it was busy. Be sure and ask about construction site across and get room not facing it. We had 2 doubles bc of game but nice room. Smallish bathroom. Was...More
Response from TeamMarriott, Front Office Manager at Renaissance Washington, DC Downtown HotelResponded 5 days ago
Thank you for being our guest at the Renaissance Washington, DC Downtown Hotel. We are glad we met most of your expectations and that you especially loved our great location situated in the heart of the city. Also, I have shared your comments...More