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I accidentally made a reservation for the “current night” several months ago. When I called to cancel it since I was past the cancellation window (it was 11pm that evening), a woman assured me that the reservation was successfully cancelled.
A week later, I was...More
I just love the Capital Hilton. Our family stayed there for the second year in a row while on Spring Break. Everything was perfect: the room, the breakfast in the Executive Lounge, the location and most of all, the service!
I contacted the hotel ahead...More
Response from Brian K, General Manager at Capital HiltonResponded 10 April 2018
Thank You for staying with us and for taking a moment to provide feedback. Our team here at The Capital Hilton is dedicated to making our guest feel welcomed as well as providing exceptional customer service at all times. I'm delighted they left...More
Pro: (1) Location, relatively near my granddaughters high school graduation venue. (2) Some staff were very nice
Con: (1) Horrible service; (2) no one answers the phone during "busy times" at all (3) requests to have the manager on call phone me were repeatedly ignored...More
This hotel is in a fabulous location to see the sights. Close to 2 metro stations and circulator bus is across the street. 5 min walk to White House. You can’t beat the location. Upgraded at check in for $50 a night to a suite...More
I was greeted friendly , with lovely service. Room was a pleasant surprise. Beautiful view and warm and friendly. All the staff were Amazing. The concierge was friendly and helpful guiding us to the best tours that would fit my needs.I would definitely come back.
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Thank You for reaching out to the Capital Hilton and thank you for selecting to stay with us for New Year's. There is not a resort fee here. If for any reason we can be of further assistance, please do not hesitate to reach... More
Thank You for reaching out to the Capital Hilton and thank you for selecting to stay with us for New Year's. There is not a resort fee here. If for any reason we can be of further assistance, please do not hesitate to reach us.