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Loews Madison Hotel

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Loews Madison Hotel
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2,070 Reviews from our TripAdvisor Community

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Showing 1,901: English reviews
Brisbane, Australia
Reviewed 3 January 2017

Positives: 1. Concierge and the Star service staff were professional and friendly. 2. Location is not bad with few cafes nearby for breakfast options and it's walking distance to the National Mall precinct. 3. Room was clean and quiet. Negatives: 1. We arrived at around 1am and when we tried to use the shower, no water would come out no...

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Helpful?
2Thank waterlover616
Chicago, Illinois
Reviewed 2 January 2017

I've stayed here a few times, and usually have a pleasant experience. However, my recent stay was a problem due to the overwhelming smell of perfume in the hotel. When the lobby smelled like someone spilled a whole bottle of perfume, I guessed that maybe that was what had happened. But when I got to my floor, it had the...

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Helpful?
1Thank Sullivan8
LoewsGeneralManager, General Manager at Loews Madison Hotel, responded to this review

Thank you so much for bringing this issue to our attention. It's not something we hear very often so I wanted to take the time to see what may have happened during your stay. We do use a product to help deodorize the hotel, however it shouldn't be as strong as what you had noticed. Although we couldn't pinpoint why...

New York City, New York
Reviewed 1 January 2017

I read the description of this hotel on it's website and had certain expectations that they were true. I was severely mistaken and disappointed by the "Luxury" claim. POSITIVES 1. The hotels housekeeping service is outstanding. They keep the place immaculate and beautiful. 2. Lobby & front desk personnel are very professional, helpful , and courteous. They are welcoming and...

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Helpful?
1Thank Paul R
LoewsGeneralManager, General Manager at Loews Madison Hotel, responded to this review

Thank you for taking the time to evaluate the Loews Madison Hotel in such detail. Feedback is something we cherish and respect and we truly appreciate the review of your positive and negative experiences. We never aim to mislead our guests and we take every step we can to make sure that what we promise is what we deliver. We...

Boston, Massachusetts
Reviewed 31 December 2016

We held our annual family Christmas celebration at the Loews Madison Hotel. It was lovely! The rooms were large for a city hotel, clean and attractive. The Jefferson Suite was large, yet homey and perfectly suited for our needs. The most striking feature of this hotel is the staff! Everyone was professional, friendly and did their best to make everyone...

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Helpful?
Thank Dana R
LoewsGeneralManager, General Manager at Loews Madison Hotel, responded to this review

For me, personally, it's always such a pleasure to read reviews such as these. It's a proud moment for me when I can hear how our team made a positive impact on your stay. We know you have a lot of choices when selecting a hotel in the DC area and the fact that you chose us to celebrate the...

College Station, Texas
Reviewed 31 December 2016

I booked this hotel because it was so close to the White House and the National Mall. Easy walk from most places of interest and also close to a ton of neat places to eat. This hotel does not have free breakfast (but does have a restaurant attached). Our room was well furnished and comfortable. We really liked the ability...

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Helpful?
1Thank sandygallito
LoewsGeneralManager, General Manager at Loews Madison Hotel, responded to this review

We are so happy to hear that you enjoyed your time in DC and at the Loews Madison. DC is such a wonderful place to visit and we're glad that you found our location convenient and enjoyable. Thank you so much for choosing our hotel and we hope to see you again in the near future. Wishing you all the...

Philadelphia, Pennsylvania
Reviewed 30 December 2016

5 Stars because of the incredible Customer service. Had a late check in. Was helped by an incredible man named Milan who went above and beyond. Found out it was my boyfriends first time in DC and his birthday, and upgraded up to a suite. The staff went above and beyond to be accommodating. Room was lovely and bed extremely...

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Helpful?
Thank LuvinMy369Hero
LoewsGeneralManager, General Manager at Loews Madison Hotel, responded to this review

We really appreciate you taking the time to write such a great review. I personally look forward to sharing this with the team and congratulating Milan for work well done. We hope your travels will bring you back to the DC area and that you will once again chose to make this home. Kind regards, Paul Puzzanghero Managing Director

Reviewed 22 December 2016 via mobile

Beautiful Hotel, very clean, doormen and staff are very friendly and attentive. Rooms are roomy and clean. We had 2 queen beds that were really Comfortable. If you don't mind walking then you can walk to The White House and Museums, etc. We will definitely be returning to the Loews Madison Hotel.

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Helpful?
1Thank mmlspence
LoewsGeneralManager, General Manager at Loews Madison Hotel, responded to this review

Thank you so much for taking the time to review our hotel. We are thrilled to hear that you had a comfortable and enjoyable experience. One of our favorite things about the hotel is our staff and our location and we're happy to hear that you were satisfied with both. We look forward to seeing you again in the near...

Maryland
Reviewed 15 December 2016 via mobile

Stayed here for business travel. Nice clean hotel. Big and clean rooms. Gym had lot of equipment. Very good location. Also has a restaurant and starbucks. Parking for a night was little expensive at $50.

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Helpful?
Thank Akshat G
LoewsGeneralManager, General Manager at Loews Madison Hotel, responded to this review

Thank you so much for leaving a great review. We look forward to seeing you the next time your travels bring you to DC. One quick tip... if you drive back to DC, please take a look at our parking packages. It reduces your cost of the overnight parking and bundles the pricing with your room. Hope this helps with...

Dunleer, Ireland
Reviewed 13 December 2016

Really sorry to have to write such an unfavorable report on this hotel... Was really impressed before our trip with its reviews. Its failings are categories as following: 1 Check in staff on Friday Dec 1st, tone/manner to v tired guests not v welcoming, (guest confused over chek out date) 2 Requested 2nd robe on 3 occassions, told 1 was...

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Helpful?
Thank rusty2000-Tony
LoewsGeneralManager, Front Office Manager at Loews Madison Hotel, responded to this review

We are so very sorry to hear of the troubles you had at the Loews Madison. This certainly isn't what we pride ourselves on and clearly we didn't deliver to your expectations. I know we had the chance to speak via phone, but I just wanted to reiterate my apologies and thank you for your time. We sincerely appreciate the...

Reviewed 12 December 2016 via mobile

Classy clean comfortable. Extremely courteous well trained and helpful staff. I felt a warm and welcoming home like ambience. Breakfast is to order and served in Rural Society restaurant. What i didnt like was extra ordinary delay in breakfast service. Limited staff serving a large number of guests could be a reason. Breakfast once served was of superb quality that...

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Helpful?
Thank Anjum A
LoewsGeneralManager, General Manager at Loews Madison Hotel, responded to this review

Thank you so much for your review. We know it takes time and effort to give feedback which is why we truly appreciate it. We are thrilled that you felt like this was home. To us, we couldn't ask for anything more. I'm sorry that you had a delayed experience in our restaurant for breakfast, but glad to hear that...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Become a part of history when you stay at Loews Madison Hotel. Located in the heart of downtown Washington D.C., our hotel has been honored to host distinguished guests including Elizabeth Taylor and John F. Kennedy. Our unmatched dedication to service has made us the first choice for political and social leaders, global travelers and families seeking the cultural legacy of our nation's capital. Only a short stroll from the White House, Embassy Row, and National Mall Monuments, Loews Madison Hotel is a refreshing destination for corporate stays, relaxing getaways and unforgettable gatherings. Appointed with sophisticated furnishings, our Washington, D.C. hotel features a collection of rooms and suites with amenities fit for a president. ... more   less 

Additional Information about Loews Madison Hotel

Address: 1177 Fifteenth Street NW, Washington DC, DC 20005
Region: United States > District of Columbia > Washington DC
Price Range: RM887 - RM2,593 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Loews Madison Hotel 4.5*
Number of rooms: 356
Reservation Options:
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Also Known As:
The Madison Hotel Washington Dc
Madison Washington Dc
Madison Hotel Washington Dc
Hotel Style:
#27 Green Hotel in Washington DC
#34 Luxury Hotel in Washington DC
#40 Business Hotel in Washington DC
#45 Romantic Hotel in Washington DC
#58 Family Hotel in Washington DC
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Questions & Answers

Here's what travellers have asked, with answers from Loews Madison Hotel staff and other travellers.
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Questions? Get answers from Loews Madison Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I always ask for a quiet room on an upper floor.”
 of 5 bubbles Martha5555, 12 Jan 2017 | Read review
“I found a great rate on Hotels.com.”
 of 5 bubbles 698maddief, 30 Nov 2016 | Read review
“Higher the rooms the better”
 of 5 bubbles susanaY8594WM, 29 Nov 2016 | Read review
“Ask for a floor with a terrace”
  • Looked better when it was made up
  • Sucken living area
 of 5 bubbles W6196IKmatthewc, 28 Nov 2016 | Read review
“proximity to the Washington mall”
 of 5 bubbles satravel2015, 27 Nov 2016 | Read review
5 of 5