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Loews Madison Hotel

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2,039 Reviews from our TripAdvisor Community

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Showing 1,871: English reviews
Malvern, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 March 2015

Pleasant reception, long wait to check in with one member of staff. Room (deluxe) very nice but lacked touches such as robe, complimentary water etc that we have had in standard rooms, such as the Loews in Atlanta during this trip. First time in US there has been no coffee maker in the room! I called reception, thinking it was... More 

Helpful?
1 Thank Pauline R
GMLoews, Director of Rooms at Loews Madison Hotel, responded to this review

Dear Pauline R, Thank you very much for your time to review your experience- we take all feedback seriously as we look continuously for ways to improve our guest experience. I am very sorry that you were disappointed in the amenities and for any inconvenience this caused you. We always strive to create a wow experience and memorable visit for... More 

1 review
Reviewed 24 March 2015

I truly enjoyed staying at Loews Hotel Madison. It's a lovely hotel, clean rooms, nice furniture, good sheets, what you would expect from any decent hotel. But beyond that, everyone on the staff went out of their way to help me, answer any questions, generally just being helpful and fun. Also we did eat at the hotel, the food was... More 

Helpful?
Thank Suzanne P
GMLoews, Director of Rooms at Loews Madison Hotel, responded to this review

Dear Suzanne P, Thank you very much for the positive feedback and letting others know about the aspects of our property that you enjoyed. It’s wonderful to hear that our friendly and personable staff and their above and beyond attitude was a big part of making your visit fantastic! I will be sure to share with the team so they... More 

Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 22 March 2015 via mobile

3 stars for cleanliness and the staff. Found staff to be attentive, professional and pleasant. Very good location to see all the sights. Downside is too pricey for daily parking, beds are HARD so expect a rough sleep with back pain in morning, mini fridge but you can't use it bc it's stocked making you feel obligated or tempted to... More 

Helpful?
2 Thank JKard
GMLoews, Director of Rooms at Loews Madison Hotel, responded to this review

Dear JKard, Thank you for taking the time to give feedback. I’m certainly disappointed your visit was not as you expected, and I’m very sorry you were uncomfortable with the bedding. That said, I’m glad you found our staff to be professional and attentive and appreciate your sharing this positive feedback. We do provide an in-room minibar like many upscale... More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 March 2015

I have nothing bad to say about the Loews Madison Hotel. The location served its purpose well for touring the DC sites (National Mall, Smithsonian Museums, Federal Buildings, Etc.). Also, the staff, and particularly the door men and bellhops, were extremely friendly.

Helpful?
1 Thank bradcarneghi
GMLoews, Director of Rooms at Loews Madison Hotel, responded to this review

Dear bradcarneghi, We are happy to hear that you enjoyed your stay with us and found our team members to be extremely friendly. It’s great to hear that our central location was a good choice for you and allowed you to visit the DC landmarks. We do enjoy being a few blocks from the White House and within walking distance... More 

Frederick, Maryland
1 review
Reviewed 19 March 2015

My friends and I stayed at this hotel while we were running the Rock N Roll Half marathon in DC. The hotel was beautiful, clean, and a pleasure to stay at. The staff were friendly, and accommodating. WHen we needed late check out, it wasn't a problem, and they offered solutions if we needed to stay later than the late... More 

Helpful?
Thank Lauren M
GMLoews, Director of Rooms at Loews Madison Hotel, responded to this review

Dear Lauren M, Thank you so much for reviewing your experience staying with us as a Rock ‘N’ Roll Marathon runner. We were thrilled to be a host hotel. We're glad you found the hotel beautiful, and we are truly delighted that our attention to service and our warm, professional staff made all the difference. That surely was a rainy,... More 

Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 18 March 2015 via mobile

Had a fantastic stay here , all the staff was very welcoming from the main guy up front helping us out of the taxi all the way to showing us to our room, very helpful at the desk and accomaodating. Had breakfast at the hotel restaurant one day that was a great atmosphere open cooking fires really brought that warm... More 

Helpful?
2 Thank Kellie W
GMLoews, Director of Rooms at Loews Madison Hotel, responded to this review

Dear Kellie W, Thank you for reviewing your recent visit. I’m so happy you found our staff to be very helpful, friendly and attentive to you throughout your stay. It’s a top priority for us to provide our guests with a memorable experience, including service that leaves a lasting impression. Thank you for making note of our convenient location for... More 

Boston, Massachusetts
Level Contributor
4 reviews
Reviewed 17 March 2015

I stay at the Loews Madison 2-3 times a year and it continues to be one of my favorite places to stay while in Washington, DC. The front desk staff are always friendly, the rooms are clean and well-kept and I love the small hotel feel. The Loews Madison is within easy walking distance of many of the important Washington,... More 

Helpful?
Thank dianabmarcus
GMLoews, Director of Rooms at Loews Madison Hotel, responded to this review

Dear Dianabmarcus, It’s such a treat to hear from a repeat guest, and we so appreciate your loyalty to Loews Madison. I’m absolutely delighted that our friendly, professional service and the overall clean and comfortable environment we’ve created are the reasons you are drawn to stay with us throughout the year! Thank you for taking the time to review your... More 

Florida
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 16 March 2015

The Lowe's Madison impressed me at the curb as the doorman noticed our names on the luggage tags and addressed us by name. The lobby is small but comfortable, with a Starbucks in the lobby and the fabulous Jose Garces restaurant, Rural Society. We were contacted by email by the hotel prior to our stay and asked for any preferences... More 

Helpful?
Thank susiQ34683
GMLoews, Director of Rooms at Loews Madison Hotel, responded to this review

Dear susiQ34683, Thank you for choosing to stay with Loews Madison and taking the time to review your experience. I’m very happy you enjoyed your visit and found our service to be top notch. It is certainly our top priority to provide attentive and personalized service, and it’s great to know your needs were not only met, but that you... More 

Toronto, Canada
Level Contributor
104 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 15 March 2015

Not usually a Loews guest, Starwood was all booked. Delightfully surprised. Locale excellent. Up the street from White House. Decor v elegant but subdued and relaxed. Gym outfitted well. Wi fi free. No major hurdles. Starbucks and bar on main and the great Rural Social restaurant tucked in behind on the main flour Staff exceelent. Lots of diversity in age.... More 

Helpful?
Thank roxygirl100
GMLoews, Director of Rooms at Loews Madison Hotel, responded to this review

Dear roxygirl100, We’re delighted we got to host you during your time in DC, and that your Loews Madison stay was excellent! It’s wonderful to know how much you enjoyed our location, décor, food and beverage offerings, and our amenities including complimentary guest Wi-Fi and the fitness center. Thank you also for mentioning our friendly and helpful staff – we... More 

Las Vegas, Nevada
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 March 2015

This hotel was close to my destination. Clean, nice size rooms, friendly staff and the price was fair. The local area isn't much to brag about. I would stay here again. I had to go to a local mobile phone store and it was only 3 blocks away. That was very nice.

Helpful?
1 Thank Rdmore
GMLoews, Director of Rooms at Loews Madison Hotel, responded to this review

Dear Rdmore, We’re glad you enjoyed your recent stay with us, including our spacious rooms and friendly team members. We take great pride in providing top notch service and a very comfortable environment for our guests, so I’m happy you were pleased with your visit. Thank you for taking the time to review Loews Madison. We would be delighted to... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Become a part of history when you stay at Loews Madison Hotel. Located in the heart of downtown Washington D.C., our hotel has been honored to host distinguished guests including Elizabeth Taylor and John F. Kennedy. Our unmatched dedication to service has made us the first choice for political and social leaders, global travelers and families seeking the cultural legacy of our nation's capital. Only a short stroll from the White House, Embassy Row, and National Mall Monuments, Loews Madison Hotel is a refreshing destination for corporate stays, relaxing getaways and unforgettable gatherings. Appointed with sophisticated furnishings, our Washington, D.C. hotel features a collection of rooms and suites with amenities fit for a president. ... more   less 

Additional Information about Loews Madison Hotel

Address: 1177 Fifteenth Street NW, Washington DC, DC 20005
Region: United States > District of Columbia > Washington DC > Downtown / Chinatown , Penn Quarter
Price Range: RM685 - RM1,920 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Loews Madison Hotel 4.5*
Number of rooms: 356
Reservation Options:
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Also Known As:
The Madison Hotel Washington Dc
Madison Washington Dc
Madison Hotel Washington Dc
Hotel Style:
#27 Green Hotel in Washington DC
#33 Luxury Hotel in Washington DC
#40 Business Hotel in Washington DC
#45 Romantic Hotel in Washington DC
#58 Family Hotel in Washington DC
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Questions & Answers

Here's what travellers have asked, with answers from Loews Madison Hotel staff and other travellers.
23 questions
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Questions? Get answers from Loews Madison Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I found a great rate on Hotels.com.”
 of 5 bubbles 698maddief, 30 Nov 2016 | Read review
“Higher the rooms the better”
 of 5 bubbles susanaY8594WM, 29 Nov 2016 | Read review
“Ask for a floor with a terrace”
  • Looked better when it was made up
  • Sucken living area
 of 5 bubbles W6196IKmatthewc, 28 Nov 2016 | Read review
“proximity to the Washington mall”
 of 5 bubbles satravel2015, 27 Nov 2016 | Read review
“Rooms that are facing "M" street will hear the garbage trucks early in the morning”
 of 5 bubbles stowellb, 21 Nov 2016 | Read review
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