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Loews Madison Hotel

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2,059 Reviews from our TripAdvisor Community

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Showing 1,890: English reviews
Toronto, Canada
Reviewed 7 April 2015

My partner and I stayed at The Loews Madison Hotel on Easter Weekend 2015, and we really enjoyed our stay. The staff were super friendly and attentive. We never wanted for anything in the room - plenty of towels and other amenities you would need to make your stay terrific. Also, the bed, sheets and pillows were very comfortable, which...

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Helpful?
2Thank Chad H
GMLoews, Director of Hotel Operations at Loews Madison Hotel, responded to this review

Dear Chad H, Thank you for letting us know about your great Cherry Blossom Festival visit and stay at Loews Madison. I’m thrilled to learn how much you and your partner enjoyed the time here, from our warm, friendly staff to our comfortable bedding. We know it’s both exciting and tiring to explore a new city, and we work hard...

Montreal, Canada
Reviewed 7 April 2015

Stayed at the Lowe's Madison Hotel for a long weekend with my family. Good location, rooms are clean and spacious. However, the level of service at the restaurant (Rural Society) is not acceptable. They seem to be clearly understaffed. The staff seemed very inexperienced/poorly trained and seemed as if hey didn't really want to work. On Saturday we had to...

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Helpful?
2Thank vertek
GMLoews, Director of Hotel Operations at Loews Madison Hotel, responded to this review

Dear vertek, Thank you for taking the time to give us valuable feedback. Regarding the hotel, I am pleased you enjoyed our location and found the rooms spacious and clean. To know that this positive experience was overshadowed by the issues you encountered in Rural Society is disappointing. Please accept our apologies for the wait time and unsatisfactory service you...

Toronto, Canada
Reviewed 6 April 2015

I made a booking for the Easter 2015 to the Madison hotel in Washington DC . The reservation was for two adults and one child , for one room with two beds . When we arrived at the hotel desk, the receptionist said that they do not have available this room, because we booked online with hotwire and they did...

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Helpful?
2Thank madi7madi11
GMLoews, Director of Hotel Operations at Loews Madison Hotel, responded to this review

Dear madi7madi11, Thank you for your time to give important feedback. I’m sorry to learn you were disappointed with your experience, but I do want to take the time to note something important for you and other travelers. With some third-party websites, such as Hotwire, the site does not guarantee the guest a room type, and this is not something...

Reviewed 6 April 2015 via mobile

As the title suggests I had an excellent stay at Loews Madison. The hotel is beautifully decorated and my room was just lovely. The staff were mostly friendly and helpful. The new restaurant/bar Rural Society had a great happy hour that was good value. The bar service was a little hit and miss though. Room service could be little slow...

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Helpful?
2Thank Samantha K
GMLoews, Director of Hotel Operations at Loews Madison Hotel, responded to this review

Dear Samantha K, It’s great to read that you had an excellent stay and would recommend our property to others. Thank you for the feedback about our property and room décor, as well as the compliments for our helpful staff. We take great pride in having a team here who is committed to taking the very best care of our...

Pittsburgh, Pennsylvania
Reviewed 3 April 2015

Only stayed one night, but was impressed that everything worked like a warm knife through soft butter. Everything clean. Modern decor. Just about perfect. What's with the 'just about'. Well, the toilet paper was the cheap kind. Had it been Charmin there would be nothing to criticize.

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2Thank pghgene
GMLoews, Director of Hotel Operations at Loews Madison Hotel, responded to this review

Dear pghgene, We appreciate you taking the time to leave a review. I’m very pleased your stay went so smoothly and that you enjoyed our décor! I’m sorry there was a slight issue with the bath tissue- your feedback is noted. Thank you very much for choosing Loews Madison as your destination hotel in DC, and I hope you will...

Burley, United Kingdom
Reviewed 3 April 2015

Booked a weeks holiday to Washington DC from the UK through British Airways, and we flew club and stayed in a Madison Suite at the hotel. On the trip were myself (57) and my 25 year old daughter, the suite worked best as it had a full double bed in a settee in the living room, which my daughter slept...

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1Thank ShaunKevinD
GMLoews, Director of Hotel Operations at Loews Madison Hotel, responded to this review

Dear ShaunKevinD, Thank you very much for your time to review Loews Madison. I’m happy to learn how much you enjoyed your stay here, especially our convenient location. We enjoy being situated just a few blocks from a Metro station and from the White House. I hope you enjoyed some nice April weather, it’s a lovely time to be here!...

Rogers, Arkansas
Reviewed 1 April 2015

I booked this hotel for a 3 night stay in the city to celebrate my Dad's 70th birthday. I booked two rooms, one king (for my parents) and one with two queens (for me and my 3 sisters). The hotel decor is really beautiful and posh. You certainly feel that you are in an upscale hotel. The lobby is very...

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Helpful?
3Thank Lindsey P
GMLoews, Director of Rooms at Loews Madison Hotel, responded to this review

Dear Lindsey, It’s always an honor when we get to be a small part of a special occasion! I’m so glad the Loews Madison team could help make your Dad’s 70th birthday celebration special. We are dedicated to providing personalized service and creating truly memorably experiences for our guests, and I am delighted our staff could help do this for...

Staunton, Virginia
Reviewed 31 March 2015

So I want to start this out by saying that the Madison has been my go to hotel in DC for past few years. Great location. Can walk to everything! I have also recommended it to family and friends. The last time I recommended that hotel my friends came back not so pleased and I though they must have just...

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3Thank FlightNursetraveler
GMLoews, Director of Rooms at Loews Madison Hotel, responded to this review

Dear FlightNursetraveler, We’re troubled and disappointed to learn about your most recent experience at Loews Madison, which was a big departure from your positive stays of the last few years. I hope you have received the message from my Front Office Manager, Babou, as we would like to discuss your concerns. We take great pride in providing the highest level...

Reviewed 31 March 2015

It was nice hotel. Clean and friendly staff. It's just near by all the historic place. We only stayed 1 night but we can reached all of them by walk. We can back after long walk to rest and then short drive to go around. Even the food was good. The most fun thing was loews madison is pet friendly,...

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Helpful?
1Thank Windy A
GMLoews, Director of Rooms at Loews Madison Hotel, responded to this review

Dear Windy A, Thank you for your review. We are very happy you enjoyed our hotel and friendly staff. We love being a pet-friendly hotel, so I am excited you took advantage of our “Loews Loves Pets” stays. Thank you for noting our convenient location for seeing DC landmarks. We hope to have the opportunity to welcome you back to...

Folkestone, United Kingdom
Reviewed 30 March 2015

Stayed for a business trip over 5 nights and was delighted with the friendly but unobtrusive service, the clean and spacious rooms, and willingness of staff to help. Only slight downside is that a small Starbucks franchise with very limited range has been allowed to set up in what used to be the lounge/breakfast area of the hotel (when I...

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Helpful?
1Thank Martin G
GMLoews, Director of Rooms at Loews Madison Hotel, responded to this review

Dear Martin G, We appreciate you choosing Loews Madison for your recent visit. I’m happy that you enjoyed our friendly service and positive attitude of our staff, as well as our spacious rooms. I am sorry the Starbucks barista in the lobby did not suit your needs; I will note that our restaurant Rural Society now offers a full service...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Become a part of history when you stay at Loews Madison Hotel. Located in the heart of downtown Washington D.C., our hotel has been honored to host distinguished guests including Elizabeth Taylor and John F. Kennedy. Our unmatched dedication to service has made us the first choice for political and social leaders, global travelers and families seeking the cultural legacy of our nation's capital. Only a short stroll from the White House, Embassy Row, and National Mall Monuments, Loews Madison Hotel is a refreshing destination for corporate stays, relaxing getaways and unforgettable gatherings. Appointed with sophisticated furnishings, our Washington, D.C. hotel features a collection of rooms and suites with amenities fit for a president. ... more   less 

Additional Information about Loews Madison Hotel

Address: 1177 Fifteenth Street NW, Washington DC, DC 20005
Region: United States > District of Columbia > Washington DC
Price Range: RM785 - RM2,159 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Loews Madison Hotel 4.5*
Number of rooms: 356
Reservation Options:
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Also Known As:
The Madison Hotel Washington Dc
Madison Washington Dc
Madison Hotel Washington Dc
Hotel Style:
#27 Green Hotel in Washington DC
#34 Luxury Hotel in Washington DC
#40 Business Hotel in Washington DC
#45 Romantic Hotel in Washington DC
#58 Family Hotel in Washington DC
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Questions & Answers

Here's what travellers have asked, with answers from Loews Madison Hotel staff and other travellers.
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Questions? Get answers from Loews Madison Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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  • Looked better when it was made up
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“proximity to the Washington mall”
 of 5 bubbles satravel2015, 27 Nov 2016 | Read review
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