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The Madison Washington DC, A Hilton Hotel

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Traveller (424)
Room & Suite (346)
Dining (90)
Overview
  • Excellent50%
  • Very good32%
  • Average11%
  • Poor4%
  • Terrible3%
Travellers talk about
“rural society”(69 reviews)
“white house”(438 reviews)
“nice hotel”(108 reviews)
Free Wifi
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Rooms
8 May9 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,405)
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All reviewsrural societywhite housenice hotelroom servicefew blocksmini barwithin walking distancecoffee makerhotel restaurantluxury hotelsight seeingnational mallking bedfitness centervalet parkingdupont circlemetro station
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611 - 615 of 2,218 reviews
Reviewed 16 April 2016 via mobile

We expected more from a Loews Regency hotel and left a bit disappointed especially because we just got engaged the day before checking in! The front office staff at both check-in and check-out were not welcoming or hospitable. Great bell and door staff, however, who...More

Thank Lori0787
Response from GMLoewsMadison, General Manager at The Madison Washington DC, A Hilton HotelResponded 4 May 2016

Dear Lori0787, First and foremost, Congratulations on your recent engagement!! Thank you for staying with us during your recent trip to Washington DC and for taking the time to provide feedback. I am truly saddened to read about your experience. I hope you will accept...More

Reviewed 14 April 2016

We stayed here 5 nights and it was wonderful. It is conveniently located and is a very quiet hotel overall. The bed was comfortable and the pillows were too - the room was spacious. The only noisy aspect was the cooling system - however, it...More

1  Thank philbert415
Response from GMLoewsMadison, General Manager at The Madison Washington DC, A Hilton HotelResponded 4 May 2016

Dear Philbert415 A positive stay is what we try to accomplish with each of our guests. We are glad to know that we were able to deliver on this. We truly appreciate your feedback and are proud to know that we have exceeded your expectations....More

Reviewed 11 April 2016 via mobile

Loews Madison Hotel had a great check in staff, they were extremely welcoming and friendly and made us feel fantastic from the minute we walked in. That's where most of the positive experience came from. The room was a terrace suite on the top floor....More

1  Thank Ashley G
Response from GMLoewsMadison, General Manager at The Madison Washington DC, A Hilton HotelResponded 4 May 2016

Dear Ashley G, Thank you for taking the time to fill out our on-line survey after your recent stay at the Loews Madison Hotel. It is feedback like yours that helps us understand the needs of our guests and work to better ourselves in every...More

Reviewed 11 April 2016 via mobile

The Loews Madison is a fairly typical and uninspiring hotel. It's well placed in DC and reasonably comfortable. Couple of things to bear in mind. Breakfast is room service or in the adjoining restaurant. My experience in the restaurant was dire and the list of...More

Thank Oystermouthensis
Response from GMLoewsMadison, Manager at The Madison Washington DC, A Hilton HotelResponded 20 April 2016

Dear Oystermouthensis, Thank you for taking the time to provide feedback regarding your stay. We apologize for the service challenges you encountered in our restaurant & room service outlets. We pride ourselves on providing exceptional customer service and I am saddened to hear you experienced...More

Reviewed 10 April 2016

The room was good sized, the bathroom was clean and nicely presented. Bed is squishy and so are the pillows. TV worked fine, and basic internet too. The only issue I found was there is a Snack Bar on top of the dresser and a...More

1  Thank mexsandbabe
Response from GMLoewsMadison, Manager at The Madison Washington DC, A Hilton HotelResponded 20 April 2016

Dear mexsandbabe, We are so happy to hear of your enjoyable stay. Next time you are in the Washington DC area, we hope you choose to be our guest again. Warmly, The Loews Madison Team

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$172 - US$559 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Green Hotel in Washington DC
#40 Business Hotel in Washington DC
#45 Romantic Hotel in Washington DC
#46 Luxury Hotel in Washington DC
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$172 - US$559 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Green Hotel in Washington DC
#40 Business Hotel in Washington DC
#45 Romantic Hotel in Washington DC
#46 Luxury Hotel in Washington DC
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (424)
Room & Suite (346)
Dining (90)
Amenities (44)
Business Centre & Event Rooms (4)
Questions & Answers
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gloriastammer
11 February 2018|
AnswerShow all 8 answers
Response from Nadia_Choukairi | Property representative |
Hi Ben C- Our apologies for the delay! Our room rate does not include complimentary breakfast, unless if you were a gold or diamond Hilton Honors member. We do have a restaurant that serves breakfast, lunch and dinner at an... More
0
Votes
mizbailey
18 January 2018|
Answer
Response from Paolo_Pedrazzini | Property representative |
As standard with all Hilton hotels, we ask for a $100 deposit, which is instantly refunded when you check out.
0
Votes
mizbailey
13 January 2018|
AnswerShow all 3 answers
Response from Joyce P | Reviewed this property |
Yes and a nicely laid out mini bar and yummy snacks
1
Vote
Room Tips
"Ask for a room with a view instead of the inside where you just see all the other rooms."
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"end of the hall is very quiet as long as you don't want a view"
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"Ask for a room with natural sunlight - not back view"
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"King suite was really large (700 SF) perfect for a family; large windows come with blinds and..."
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