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Loews Madison Hotel

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Loews Madison Hotel
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2,127 Reviews from our TripAdvisor Community

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Showing 1,957: English reviews
Keene, New Hampshire
Reviewed 2 May 2015

Facade is dated and not to my taste, but all interior furnishings are elegant. The room was spacious and comfortable. Towels were soft, fluffy and full bath-sheet size. All of these were five-star. Minor dings: air controller has a mind of its own, and the A/C compressor was very noisy; bath had small mold in corners of the tub where...

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Helpful?
Thank LDWG
GMLoews, Director of Hotel Operations at Loews Madison Hotel, responded to this review

Dear LDWG, Thank you very much for your time to review Loews Madison. I’m happy to learn that you found our rooms to be spacious and comfortable, and our amenities top notch. I hope you accept my apology for any inconvenience with the AC unit. We are actively pursuing new equipment for some units needing updates and will work diligently...

Malatya
Reviewed 30 April 2015

I spent 3-4 nights in this hotel last year. I do not remember any problem. Location was good. I went to Walter E. Convention centre walking every day. You can choice this hotel if you will go to Walter E. Convention centre.

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Thank Mharput
GMLoews, Director of Hotel Operations at Loews Madison Hotel, responded to this review

Dear Mharput, We appreciate your review and we’re happy to hear you had a good stay with us last year! Thank you for pointing out our convenient location which is walking distance from DC's Convention Center. We hope you will return to Loews Madison anytime your travels bring you to the area. Warm regards, Justin Adam Director of Hotel Operations

Crete, Greece
Reviewed 29 April 2015

We had a night in DC after a fabulous trip to Greece. I was in DC many years ago, first time for my Brit husband. We chose this hotel based on location, plus we got a good deal on Expedia. We arrived after 20 hours of travel, I was absolutely disheveled. When we arrived, we were greatly SO warmly by...

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1Thank Greekstile
GMLoews, Director of Hotel Operations at Loews Madison Hotel, responded to this review

Dear Greekstile, Thank you very much for staying with us recently and reviewing your Loews Madison experience. It’s wonderful to know how much you enjoyed our property, from the overall warm, comfortable environment, to our friendly, dedicated team members. Thank you for detailing the warm welcome you and personalized service you received throughout your stay – this is our top...

Kingston, Canada
Reviewed 29 April 2015

The Hotel itself was beautiful, clean and the rooms were wonderful looking. However the beds were really hard and uncomfortable, so didn't get great sleeps, and we were there for 4 nights. We missed the ice vending machines and had to order ice through the concierge which was an inconvenience. No coffee maker, which would have been good, instead of...

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Helpful?
Thank Daphne138
GMLoews, Director of Hotel Operations at Loews Madison Hotel, responded to this review

Dear Daphne138, Thank you for taking the time to review your stay. I’m glad to know you found the hotel beautiful and rooms clean and well-decorated. That said, I am sorry you experienced discomfort. Regarding ice, we have not had the ability to have machines on guests floors in the past due to the way our historic property is constructed;...

Reviewed 28 April 2015 via mobile

I was impressed with my stay at the Madison hotel the young woman that was the house keeper was soooooo nice she had my room smelling good! She cleans thoroughly not to mention she was beautiful on the 9th floor I love her hazel eyes . We need more customer service like this .

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Thank SilverAng
GMLoews, Director of Hotel Operations at Loews Madison Hotel, responded to this review

Dear SilverAng, We are glad you had a nice stay with us in DC and enjoyed great service. Thank you for the mention of our hard working housekeeping team. We appreciate you choosing Loews Madison as your destination hotel in DC, and we hope you will return anytime your travels bring you to the area. Warm regards, Justin Adam Director...

Reviewed 27 April 2015

We organized a three day meeting here in April. The service was excellent. All our lunch meals were fabulous--- great tasting and diverse. Coffee/breakfast/breaks were also well done--- and good healthy choices in addition to the classic fare. The meeting room was either too hot or too cold, but that may just be an old building and erratic Spring DC...

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Helpful?
Thank jenabaindelhi
GMLoews, Director of Hotel Operations at Loews Madison Hotel, responded to this review

Dear jenabaindelhi, It’s great to hear from a guest and client who has recently hosted a meeting with us. We are extremely pleased your meeting went well, and that you were impressed with our Catering and Conference Services Department. We are fortunate to have a very talented team who pride themselves on creativity, culinary excellence and top notch service –...

Doylestown, Pennsylvania
Reviewed 26 April 2015

We stayed in this hotel for 5 nights because my husband was attending a convention in the convention center.This hotel was within easy walking distance. It was one of the worst places in which we have ever stayed. The bed was hard and lumpy. Neither of us got a decent night's sleep any night we were there. I had to...

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1Thank EGV42
GMLoews, Director of Hotel Operations at Loews Madison Hotel, responded to this review

Dear EGV42, Thank you for your comments. I’m certainly disappointed to learn about your experience of Loews Madison. I am deeply sorry for the discomfort you experienced. I want to address some of your concerns about our amenities. Like many upscale urban properties, we offer an in-room minibar, and for guests who want a refrigerator for storage, we have some...

Lombard, Illinois
Reviewed 26 April 2015 via mobile

I attended a conference at this location. The hotel is old and while that can be cool it wasn't. It has the features of an old hotel like low ceilings and things like that. It's not that it was bad it just wasn't anything special. I would probably not stay here of returning to DC.

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Thank LostALot22
GMLoews, Director of Hotel Operations at Loews Madison Hotel, responded to this review

Dear RovingCOO, We were disappointed to read that our property’s conference area was not to your taste. Although we are a more historic property, many investments have been made to the property over the years, including a multi-million dollar renovation three years ago. We do, however, understand people have different aesthetic preferences. Thank you for visiting during your recent conference,...

Reviewed 25 April 2015 via mobile

Good location, helpful staff, well appointed clean room. Would definitely stay again. My only complaint was that the free WiFi was so slow I had to purchase the upgrade WiFi in order to get any work done. Lobby and bar is pleasant. They have a Jose Graces restaurant on premises, one of my chef heroes, but I did not get...

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Helpful?
Thank Jeffrey G
GMLoews, Director of Hotel Operations at Loews Madison Hotel, responded to this review

Dear Jeffrey G, Thank you for taking the time to give feedback. We’re glad you found the hotel nice and enjoyed our location and helpful staff. I’m pleased you found the room well-appointed too. I do apologize for any inconvenience you experience with the complimentary WiFi we offer in guest rooms. We recently increased the bandwidth for our free WiFi...

South Florida
Reviewed 25 April 2015

So, Restoration Hardware is my favorite store. Everything in their store seems to have a classier Ralph Lauren/all American look to it. . . well, welcome to the Loews Madison. The rooms, the lobby, the hallways and the restaurants are spectacular. Now, how about the service? Well there was a very large problem when I arrived. I decided that I...

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Helpful?
Thank corevel
GMLoews, Director of Hotel Operations at Loews Madison Hotel, responded to this review

Dear corevel, Your feedback is so valuable – thank you for taking the time to review us. We are thrilled you enjoyed the atmosphere and décor of our property so much, and appreciate your kind words. I am not happy to hear a guest’s stay has started with an issue, but it is wonderful to know that our team work...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Become a part of history when you stay at Loews Madison Hotel. Located in the heart of downtown Washington D.C., our hotel has been honored to host distinguished guests including Elizabeth Taylor and John F. Kennedy. Our unmatched dedication to service has made us the first choice for political and social leaders, global travelers and families seeking the cultural legacy of our nation's capital. Only a short stroll from the White House, Embassy Row, and National Mall Monuments, Loews Madison Hotel is a refreshing destination for corporate stays, relaxing getaways and unforgettable gatherings. Appointed with sophisticated furnishings, our Washington, D.C. hotel features a collection of rooms and suites with amenities fit for a president. ... more   less 

Additional Information about Loews Madison Hotel

Address: 1177 15th St NW, Washington DC, DC 20005-2701
Region: United States > District of Columbia > Washington DC
Price Range: RM840 - RM2,617 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Loews Madison Hotel 4.5*
Number of rooms: 356
Reservation Options:
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Also Known As:
The Madison Hotel Washington Dc
Madison Washington Dc
Madison Hotel Washington Dc
Hotel Style:
#27 Green Hotel in Washington DC
#36 Luxury Hotel in Washington DC
#40 Business Hotel in Washington DC
#45 Romantic Hotel in Washington DC
#58 Family Hotel in Washington DC
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Questions & Answers

Here's what travellers have asked, with answers from Loews Madison Hotel staff and other travellers.
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Questions? Get answers from Loews Madison Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Odd numbered rooms have a street view. Even have a "Manhattan View" which means the wall of the next door building!!!”
josepho381, 2 Apr 2017 | Read review
“12th floor facing M offered a lovely window-seat view of the street traffic day and night, No street noise carried up to our room.”
doryg2016, 30 Mar 2017 | Read review
“Nice, spacious well appointed room”
judys404, 23 Mar 2017 | Read review
“Avoid a room near the ice machine”
jlabbott13, 12 Mar 2017 | Read review
“If you like coffee, better splash out for a suite”
sgb2017, 5 Mar 2017 | Read review
5 of 5