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Willard InterContinental Washington

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2,364 Reviews from our TripAdvisor Community

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There are newer reviews for Willard InterContinental Washington
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Showing 2,203: English reviews
Washington DC, District of Columbia
Reviewed 1 week ago

Hello traveling world. To start I want to say I travel for a living and stay in the finest hotels around the world. I was excited to be back at the Willard for an event I was running, that was until I got there. Our event service manager Linda never warned our end client or anybody from the production that...

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Helpful?
Thank Vision_Matrix_Prod
Dallas, Texas
Reviewed 1 week ago

My wife and our 3 little kids stayed here over Thanksgiving. The staff could not have treated us better-everything from check-in, room service, helping with all of our luggage with a smile-A to Z. Made our first family trip to DC an enjoyable and memorable one for sure. Can't beat the location, either!

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1Thank lukej612
GM_The-Willard, General Manager at Willard InterContinental Washington, responded to this review

Thank you for the 5-star review. It pleases us immensely to hear that you and your family had a great stay with us from beginning to end and everywhere in between. Here at The Willard our staff work incredibly hard to ensure our guests are well taken care of and have a memorable stay with us. We're pleased to hear...

Clifton, New Jersey
Reviewed 1 week ago

We are a family of seven and we were very comfortable in our stay at Willard. Staff was great , rooms were clean and room service was quick and delicious. Location was very close to White House and other attractions! Would definitely come back to stay at the Willard

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1Thank reefmustafa
GM_The-Willard, General Manager at Willard InterContinental Washington, responded to this review

Thank you for your review. We're thrilled to hear you had an excellent stay at The Willard. Great staff, clean rooms, and quick and delicious room service are all things we love to hear from guests when describing The Willard experience. We look forward to welcoming you and your family back to our historic hotel in the not so distant...

Reviewed 1 week ago via mobile

This is a must if you have the opportunity while visiting D.C. Great lobby, comfortable rooms and cozy bar. Lots of history has and does occur in and around this Washington mainstay. Located just steps from the White House and numerous landmarks and government offices.

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Helpful?
Thank Scott H
GM_The-Willard, General Manager at Willard InterContinental Washington, responded to this review

Thank you for your review. We're appreciative of your feedback and incredibly humbled to hear that you find The Willard to be a must if one has the opportunity while visiting D.C. We couldn't agree with you more! Steeped in nearly 200 years of history, The Willard has played a role in the history of DC as well as that...

Tyler, Texas
Reviewed 1 week ago

The hotel staff are very kind and courteous. They have just decorated for Christmas and the famous Willard Hotel looks even more beautiful. The location of this hotel makes it so easy to walk everywhere along the mall to see all of the sights and the museums. It was the best place for this family to spend Thanksgiving together! The...

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Helpful?
Thank WENDYVAN
GM_The-Willard, General Manager at Willard InterContinental Washington, responded to this review

Thank you for the 5-star review. We are appreciative of the feedback and humbled to hear that you look forward to returning to DC just to stay at The Willard! We look forward to welcoming you back! The holiday season is one of our most favorite times of the year. Beginning with a spectacular Thanksgiving Brunch in November to our...

San Antonio, Texas
Reviewed 1 week ago

We stayed the weekend and found the Willard to be a wonderful historic charmer. We were upgraded to a one-bedroom corner suite that was clean, comfortable and nicely updated. Room service was a treat our first evening and the bed was really comfortable! Overall, we will stay here again when traveling to DC - the location can't be beat just...

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Thank williamscott1129
GM_The-Willard, General Manager at Willard InterContinental Washington, responded to this review

Thank you for the 5-star review. Here at The Willard we work incredibly hard to ensure our guest experience is nothing short of perfect. Feedback like yours helps us in achieving this. We're thrilled to hear you found your room to be clean, comfortable and nicely updated. Adjectives we love to hear from guests when describing The Willard experience. We...

Los Angeles, California
Reviewed 1 week ago

I had an absolutely lovely stay at The Willard! The hotel is beautiful and the rooms are big, well-kept, stocked with everything you may need. The staff is very friendly and make the stay overall a joy. The location is fantastic -- right next to the white house! I would absolutely stay here again and recommend it to all my...

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Thank natali c
GM_The-Willard, General Manager at Willard InterContinental Washington, responded to this review

Thank you for your review. We are appreciative of your feedback and incredibly humbled to hear you absolutely loved your stay at The Willard and that our staff made your stay overall a joy. Our staff without a doubt is the reason behind the hotel's success. They go above and beyond making sure our guests are well taken care of...

Myrtle Beach, South Carolina
Reviewed 1 week ago

The Williard met our expectations and corrected one of two issues quickly. Our HVAC was not working and they sent a person up immediately and fixed it. However the key system must be a problem because our key fail at least four times during our stay. We already knew to keep it away from electrical devices, but this was always...

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Helpful?
Thank Mathu02
GM_The-Willard, General Manager at Willard InterContinental Washington, responded to this review

Thank you for your review. While we never wish for our guests to experience any shortcomings during their stay, in the chance they do our staff work tremendously hard to rectify the situation immediately. I'm happy to see our Engineering team was able to quickly correct the HVA issue within your room. We would also like to apologize for any...

Columbus, Ohio
Reviewed 1 week ago via mobile

This is a beautiful hotel that was perfect for a long weekend in DC. We walked to all major attractions. The "Willard" room was ideal for a family of four. It was a large room with a pull-out sofa. Helpful, friendly staff. Would definitely stay here again.

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1Thank kimschellhaas
GM_The-Willard, General Manager at Willard InterContinental Washington, responded to this review

Thank you for the 5-star review. We're happy to hear you had a thoroughly enjoyable stay at The Willard. We hope to have the opportunity to welcome you back soon! Regards, Patrick Birchall General Manager

austin, tx
Reviewed 1 week ago via mobile

The history, location and ambiance of this hotel make it wonderful! The staff was friendly and we loved the location and size of our 2 queen executive suite. The only thing I didn't realize is that the suite is actually split into two different rooms, one with two queens and the other with a sitting area, dining table and pull...

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1Thank ditripad
GM_The-Willard, General Manager at Willard InterContinental Washington, responded to this review

Thank you for your review. We are appreciative of the feedback and humbled to hear you love our hotel. We couldn't agree with you more, "the history, location and ambiance of this hotel make it wonderful." Should your travels bring you back to DC (and we sure hope they do!) we hope to have the opportunity to welcome you back...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Located in the heart of the nation's capital, two blocks from the White House, The Willard InterContinental Washington, D.C. offers 335 spacious and elegantly appointed guest rooms, 41 of which are suites, that exude a unique blend of contemporary luxury and historic charm. Many of The Willard's guest rooms feature views of Pennsylvania Avenue and historic landmarks like the Washington Monument as well as downtown Washington, D.C. The Willard has been the site of many prestigious meetings, conferences and social events for nearly 200 years. With 19 meeting rooms and over 22,000 sq. ft. of event space, The Willard features unique and elegant function rooms including several ballrooms from which to choose. Discover a relaxing counterpoint to the busy pace of Washington, D.C. as you savor the fare at Cafe du Parc, featuring delicious French bistro cuisine and exquisite house-made patisseries. Reserve a table on one of Washington's most popular terraces' or dine inside in a modern, sleek Parisian-style setting. Join us for a drink in the historic Round Robin Bar. Located just off the lobby of The Willard, the Round Robin Bar has been a lively meeting place for Washington's political and social elite since the days of Abraham Lincoln. Long celebrated as one of the best in D.C., this legendary bar was known as the nexus of "Rum Row" and the "E street Corridor" -- plying its trade to luminaries such as Mark Twain and Walt Whitman. Today, this fashionable downtown spot draws a smart, stylish cross section of DC movers and shakers. The Round Robin Bar is open seven days a week, Monday through Saturday from 12 p.m. to 1:00 a.m. and Sundays 12:00 p.m. to midnight. ... more   less 

Additional Information about Willard InterContinental Washington

Address: 1401 Pennsylvania Ave. NW, Washington DC, DC 20004-1047
Region: United States > District of Columbia > Washington DC > Upper Northwest
Price Range: RM964 - RM2,969 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Willard InterContinental Washington 4.5*
Number of rooms: 335
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Also Known As:
Willard Intercontinental Washington Hotel Washington Dc
Intercontinental Washington Dc
Intercontinental Hotel Washington Dc
Hotel Style:
#4 Spa Hotel in Washington DC
#8 Business Hotel in Washington DC
#8 Family Hotel in Washington DC
#9 Luxury Hotel in Washington DC
#9 Romantic Hotel in Washington DC
#26 Green Hotel in Washington DC
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Questions & Answers

Here's what travellers have asked, with answers from Willard InterContinental Washington staff and other travellers.
16 questions
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Pittsburgh, Pennsylvania
over a year ago
Washington DC, District of Columbia
Birmingham, Alabama
4 months ago
Washington DC, District of Columbia
Moretonhampstead, United Kingdom

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Questions? Get answers from Willard InterContinental Washington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“must be above 9th floor on Pennsylvania Avenue front of hotel side to have a "view."”
 of 5 bubbles lanhamumc, 3 Dec 2016 | Read review
“We upgraded to a suite and lived in luxury. 1200 sq ft! Such a wonderful room to come back to rest after fun and long days of touring. ”
 of 5 bubbles WENDYVAN, 28 Nov 2016 | Read review
“high floor gives best views, corner suite is large and bright!”
  • Bedroom
  • Living Room
  • Dining Area
  • Mini Bar
 of 5 bubbles williamscott1129, 27 Nov 2016 | Read review
“Provide a small book with tips about the hotel -- how the internet works, what times checkin and check out are, etc.”
 of 5 bubbles 247natalic, 27 Nov 2016 | Read review
“Key system described above.”
 of 5 bubbles Mathu02, 27 Nov 2016 | Read review
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