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Willard InterContinental Washington

3,286 reviews
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Traveller (1478)
Room & Suite (674)
Dining (124)
Overview
  • Excellent71%
  • Very good21%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“cafe du parc”(198 reviews)
“peacock alley”(83 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.5 Star Hotel
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Reviews (3,286)Write a Review
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All reviewscafe du parcthe round robin barpeacock alleywhite housemint julepwashington monumentbeautiful hotelclassic hotelroom servicebeautiful lobbyperfect locationnational mallmini baran upgraderoom was largeturn down servicetwo blocks
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681 - 685 of 3,094 reviews
Reviewed 18 March 2017

I've been staying at the Willard for 8 consecutive years on business. I've always received great service, staff is very polite and ready to help in any way they can. I plan and hold a 3-day conference at the hotel using their conference rooms, ballrooms...More

Review collected in partnership with this hotel
1  Thank ixxael
Response from GM_The-Willard, Hotel Manager at Willard InterContinental WashingtonResponded 26 March 2017

Thank you for such a complimentary review. We are appreciative of the feedback and are deeply humbled by your continued loyalty to The Willard over these past eight years. Every year our team very much looks forward to welcoming you and your group back for...More

Reviewed 17 March 2017

The staff was extremely helpful. Any time you called they called you by your name. The room was great. We did have one problem with the hot water. They immediately came to check the problem. They said it needed additional work and said they needed...More

Review collected in partnership with this hotel
Thank Michael G
Response from GM_The-Willard, Hotel Manager at Willard InterContinental WashingtonResponded 26 March 2017

Thank you for the 5-star review. Hearing you found our staff to be extremely helpful is music to our ears. They work incredibly hard to ensure our guests are well taken care of during their stay, thus we are pleased to see their efforts did...More

Reviewed 17 March 2017

Room was extremely quiet and comfortable even being in the heart of DC. Lobby conversation areas - chairs+couch+table allowed our family to play Canasta (ours was a joint business/vacation trip). We loved the Round Robin Bar - would follow us into the lobby for our...More

Review collected in partnership with this hotel
Thank Pat E
Response from GM_The-Willard, Hotel Manager at Willard InterContinental WashingtonResponded 23 March 2017

Thank you for your review. It pleases us immensely to know that your recent stay at The Willard was fabulous. Extremely quiet and comfortable rooms, fabulous food/beverages, responsive staff, and absolutely invaluable concierge are all things we love to hear from guests when describing the...More

Reviewed 17 March 2017

Beautiful hotel in a great location. Junior King Suite was huge and had great views. Private Dining (room service) was delicious. $10.95/night for Wi-Fi seems a little ridiculous for such an expensive hotel.More

Review collected in partnership with this hotel
Thank santore43
Response from GM_The-Willard, Hotel Manager at Willard InterContinental WashingtonResponded 23 March 2017

Thank you for the 5-star review. We're delighted to hear you enjoyed your accommodations and found your private dining meal to be delicious. I will be sure to share your feedback with our team. Should your travels bring you back to The Willard (and we...More

Reviewed 17 March 2017

The gracious atmosphere set the stage for the wedding party and friends. Preparing for the special event was not only peaceful but supportive. The Willard combined these two bases for the couple and the wedding party to enjoy the time together and face the opportunities...More

Thank GoCarolyn
Response from GM_The-Willard, Hotel Manager at Willard InterContinental WashingtonResponded 23 March 2017

Thank you for the 5-star review. Here at The Willard our team works incredibly hard to ensure weddings at our historic property are beautifully orchestrated and one to remember. We were deeply honored to have been a part of the happy couple's wedding day and...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free Internet
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Details
Price range
US$279 - US$752 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Washington DC
#6 Family Hotel in Washington DC
#8 Business Hotel in Washington DC
#9 Romantic Hotel in Washington DC
#9 Luxury Hotel in Washington DC
#25 Green Hotel in Washington DC
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$279 - US$752 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Washington DC
#6 Family Hotel in Washington DC
#8 Business Hotel in Washington DC
#9 Romantic Hotel in Washington DC
#9 Luxury Hotel in Washington DC
#25 Green Hotel in Washington DC
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1478)
Room & Suite (674)
Dining (124)
Amenities (93)
Business Centre & Event Rooms (10)
Family and Play Areas (3)
Questions & Answers
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BChupka
4 January 2018|
Answer
Response from BChupka | Reviewed this property |
The coffee maker was a problem as the regular caffeinated coffee and creamer were replaced. My husband finally walked to Corner Bakery for a proper cup of coffee (in very cold temperatures!). Luckily it is located across... More
0
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jab58
21 November 2017|
AnswerShow all 4 answers
Response from acey2000 | Reviewed this property |
Yes
0
Votes
mike_p_184
22 September 2017|
AnswerShow all 3 answers
Response from mnlakesgirl2 | Reviewed this property |
Don't think so, but may vary by room. May want to ask hotel.
0
Votes
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Room Tips
"Ask for renovated room."
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"Ask for room with a view, but that will come down to price."
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"Had a very nice room on the 4th floor. High enough up that you could look onto the street without being..."
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"Top floor rooms at the back are quiet and give direct access to F Street through a back door for walking to..."
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