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Willard InterContinental Washington

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Traveller (1605)
Room & Suite (718)
Dining (127)
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Overview
  • Excellent72%
  • Very good20%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“cafe du parc”(209 reviews)
“white house”(949 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
5 Star Hotel
All hotel details
Additional information
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Reviews (3,470)
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Traveller rating
2,296
658
191
76
51
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2,296
658
191
76
51
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All reviewscafe du parcthe round robin barwhite housepeacock alleybeautiful hotelwashington monumentclassic hotelroom servicebeautiful lobbyperfect locationnational mallan upgrademini barroom was largeturn down servicetwo blockssmithsonian museums
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691 - 695 of 3,272 reviews
Reviewed 14 June 2017

Location..Location...Location...Perfect for our visit...Concierge was extremely helpful with several concerns we had. Our room accommodations were extremely comfortable.. Several meals both inside and outside were well presented and very tasty. All encounters with hotel employees were cordial and informative. This was an extremely satisfying experience...Thanks...More

Review collected in partnership with this hotel
Thank roejimgehman
Response from GM_The-Willard, Hotel Manager at Willard InterContinental WashingtonResponded 15 June 2017

Thank you for the 5-star review. We're thrilled to learn that your recent stay at The Willard was an "extremely satisfying experience." It was also such a pleasure reading that you found our Concierge to be extremely helpful and your room accommodations extremely comfortable. All...More

Reviewed 13 June 2017

The most exquisite hotel in memory, made the family trip heavenly. Every monument, memorial and museum was literally within walking distance. Maps are readily available, while details from architecture to historic traditions make this a great hotel stay for any and all.More

Review collected in partnership with this hotel
Thank cary_carroll
Response from GM_The-Willard, Hotel Manager at Willard InterContinental WashingtonResponded 15 June 2017

Thank you for the 5-star review. We're appreciative of the feedback and deeply humbled to hear that you found The Willard to be "the most exquisite hotel in memory" and that your family trip to Washington was heavenly. Wow. Thank you for such kind words....More

Reviewed 13 June 2017

The lobby of this hostel is very beautiful. However the same cannot be said for the room I understand this is an old hotel and they are trying to keep it as classic as possible. However, there is a difference between classic old room and...More

Thank CloverIsSweet
Response from GM_The-Willard, Hotel Manager at Willard InterContinental WashingtonResponded 15 June 2017

Thank you for your review. We never wish for our guests to leave our property dissatisfied with any part of their stay, thus, despite our attempts at rectifying the situation while you were on property, we're disappointed to hear you did. I would like the...More

Reviewed 12 June 2017

My family and I stayed at the W in May for the Avon39 walk. We were able to park in front, check in quickly, and move our bags to the room. We opted not to use the hotel's $55 valet parking and found a nearby...More

Thank VirginiaJean2
Response from GM_The-Willard, Hotel Manager at Willard InterContinental WashingtonResponded 13 June 2017

Thank you for taking the time to share feedback on your recent stay at The Willard. We're happy to hear you and your family enjoyed your recent stay with us and humbled to learn you find our historic property to be one of the best...More

Reviewed 12 June 2017 via mobile

What CAN'T I say about the Willard! First, you are literally the White House's neighbor! The hotel is 200 years old and is a Glamour of D.C. The rooms are gigantic! We had a room with 2 double queens and an adjoining King room and...More

Thank Nadine B
Response from GM_The-Willard, Hotel Manager at Willard InterContinental WashingtonResponded 13 June 2017

Thank you for such a complimentary review. Nothing pleases us more than to hear that a guest had a memorable experience at The Willard. We're thrilled to learn you did. It was also such a pleasure hearing you found our staff to be excellent, including...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free Internet
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Details
Price range
US$201 - US$615 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Washington DC
#6 Family Hotel in Washington DC
#7 Luxury Hotel in Washington DC
#8 Business Hotel in Washington DC
#9 Romantic Hotel in Washington DC
#25 Green Hotel in Washington DC
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$201 - US$615 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Washington DC
#6 Family Hotel in Washington DC
#7 Luxury Hotel in Washington DC
#8 Business Hotel in Washington DC
#9 Romantic Hotel in Washington DC
#25 Green Hotel in Washington DC
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1605)
Room & Suite (718)
Dining (127)
Amenities (93)
Business Centre & Event Rooms (10)
Family and Play Areas (3)
Questions & Answers
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Kristie H
4 June 2018|
AnswerShow all 6 answers
Response from Simon C | Property representative |
Hello Kristie. Thank you for reaching out. We look forward to welcoming you and your daughter to our property shortly. We do offer a 24 hour room service menu. You may find the menu on our website under Dine & Drink. If you... More
0
Votes
Roslyn28wantagh
17 May 2018|
AnswerShow all 3 answers
Response from GingerJack71 | Reviewed this property |
Everyone that I had seen at the tea were dressed in slacks and dresses.
1
Vote
BChupka
4 January 2018|
Answer
Response from BChupka | Reviewed this property |
The coffee maker was a problem as the regular caffeinated coffee and creamer were replaced. My husband finally walked to Corner Bakery for a proper cup of coffee (in very cold temperatures!). Luckily it is located across... More
1
Vote
Room Tips
"Great coffee in room (Nespresso) but the creamer was horrible. Can’t use the mini fridge. Magnifying mirror..."
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"Get a view"
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"Become an IHG member and you will usually be invited to apply for an upgrade on arrival."
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"Very clean! Amenities were restocked daily. The service was just excellent"
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