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1155 14th St NW, Washington DC, DC 20005-4111
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7 people are viewing this hotel
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Traveller (223)
Room & Suite (57)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 08/08/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Zena, A Viceroy Urban Retreat
Updated 08/08/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#29 of 156 hotels in Washington DC
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
Hotel Zena, a Viceroy Urban Retreat, is a moment maker. Its central location certainly defines it as such. Find it within walking distance to the Metro, Dupont and Logan circles, U Street, the Convention Center and the White House. Outside the door, on storied 14th Street, discover shops, galleries, bars, restaurants and concert venues. And just five blocks in the other direction, you can access CityCenterDC’s brand-new hub of high-end shops.
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Property amenities
Electric vehicle charging station
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Children's television networks
Valet parking
Paid private parking on-site
Wifi
Paid wifi
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Restaurant
Complimentary tea
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Poolside bar
Rooftop bar
Game room
Billiards
Board games / puzzles
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Conference facilities
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
ATM on site
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Air purifier
Bathrobes
Desk
Fireplace
Housekeeping
Interconnected rooms available
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Electric kettle
On-demand films
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Modern
Languages Spoken
English, French, Spanish, German and 1 more
Hotel links
Special Offer:50% OFF PARKING WITH STAY

Location

Full view
100Great for walkers
Grade: 100 out of 100
137Restaurantswithin 0.5 km
22Attractionswithin 0.5 km
401Reviews2Q+A42Room tips
Traveller rating
  • 312
  • 35
  • 28
  • 14
  • 14
Time of year
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Most Recent
gantes2022 wrote a review Yesterday
Monterey, California1 contribution
Fun, woke hotel theme. Breakfast was great and rooftop was relaxing. Staff very attentive. Would recommend to others as also in a central location making it easy to walk almost everywhere. Will be back just to go up to the rooftop again at the very least.
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Lisi Mendoza wrote a review Apr 2022
Cape Coral, Florida146 contributions15 helpful votes
+1
Hotel's Favourite
We had an amazing experience in this modern and authentic hotel. We loved the décor, full of art and powerful, moving messages about women's rights and civil rights. The rooftop bar and pool area was a bonus and a nice surprise, with beautiful views of the city, authentic drinks, and great music. Our room was extremely clean and comfortable, also with beautiful views of the city. Everything was just perfect! Kudos to the staff for the amazing service 👏
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Repost
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Response from General Manager, General Manager at Hotel Zena, A Viceroy Urban Retreat
Responded 25 Apr 2022
Wow! This is just a great review! We don't know where to start! Thank you for all the compliments! With all the hard work we put in, it's comments like these that make it all worth it. Thank you so much, and we can't wait to see you again at Hotel Zena! Sincerely, Sherry Abedi General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
William R wrote a review Yesterday
Selkirk, New York37 contributions12 helpful votes
All went well - only difficulty was erratic internet connection in my room. This visit included a reception on the roof-top, and meeting in conference room for +-200 participants. Staff did great work with set-up and logistical assistance.
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Davon G wrote a review Sep 2022
1 contribution1 helpful vote
Everyone is my party were more than satisfied with the Beryl's expertise and professionalism. Beryl was extremely helpful and gave us many insights regarding the Washington, DC events and areas. Due to meeting Beryl, Hotel Zena will now be in my evoked set of hotels stays in the Washington DC area. I'm from Baltimore, Maryland, but frequent to hang out for work and hang out with my friends in the political field in DC. The room was exquisite, the ambience was amazing, and the location could not be better. Beryl was just so personable and down to earth. Since, I hang out in DC hotels frequently, you usually don't meet down to earth people in many hotel chains. However, I recommend Beryl every time from now on out!
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Date of stay: September 2022
Rooms
Service
Sleep Quality
Room Tip: Awesome rooms! The property even had a more impeccable shower! The layout was just pure dope!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from General Manager, General Manager at Hotel Zena, A Viceroy Urban Retreat
Responded yesterday
Hello, It is wonderful to hear that our spirit of service shined through during your recent stay with us at Hotel Zena. We will be sure to let Beryl know how much they added to your visit, and the next time that you are in the area, we would be honored to welcome you back again! Sincerely, Sherry Abedi General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tscott wrote a review Sep 2022
2 contributions
Besides being hosted by professional and nice staff, this chic-unique-boutique hotel has three main attractions that you can experience next time when you're in the downtown DC area. 1. A rooftop with pool overlooking the DMV area 2. They have their very own multi art gallery with awe-inspiring pieces commemorating some of our most powerful Sheroes of influence in American history. We were even given a complimentary tour from the hotel's own manager; shout out & thanks to Ms. Charlene!! 3. The food. Everyone ordered different menu items that were all scrumptious and left us filled like an entree in the guise of an appetizer. This hotel is a definite stay! 👍🏼
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Date of stay: August 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at Hotel Zena, A Viceroy Urban Retreat
Responded 2 days ago
Hello, From our professional team members to our incredible amenities like our rooftop pool and art pieces, we're so happy to know that you enjoyed everything about your visit to Hotel Zena. We'll pass your compliments along to Charlene, as they'll be honored to hear the kind things you had to say. Thank you, and we hope you'll join us again in the future. Sincerely, Sherry Abedi General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sam40 wrote a review Sep 2022
Harrisburg, Pennsylvania202 contributions79 helpful votes
+1
This hotel is too notch all thee way around. From check in to check out we felt welcomed and enjoyed the experience. Beryl at the front desk increased the wonderful experience with her kind and super helpful attitude. Always greeting us with a compliment and a smile. The valet staff were just as kind. Prompt service with a smile. The hotel is unique, clean, and we loved the women's equality spread throughout. The rooftop lounge and interior lounge were great as well. We really enjoyed our stay in room 215 and will make this our home away from home when in the area.❤️
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Date of stay: September 2022Trip type: Travelled with friends
Room Tip: Valet parking only but prompt and courteous service.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from General Manager, General Manager at Hotel Zena, A Viceroy Urban Retreat
Responded 2 days ago
Hello Sam, Clean accommodations and wonderful amenities are the names of the game here at Hotel Zena, so we're delighted to know that you enjoyed all that and more during your stay. We're so happy to hear that you'll be returning to us the next time you come back to the area, and we hope to see you again soon. Sincerely, Sherry Abedi General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
repoitras wrote a review Sep 2022
Vancouver, Canada1 contribution
Excellent room well organized with a lot of storage and interesting shower. The staff made us feel welcome as they were very accommodating. There was bars but we could not find an open restaurant in the hotel.. This hotel is a little far from museums.
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at Hotel Zena, A Viceroy Urban Retreat
Responded 5 days ago
Hello Repoitras, Thank you for taking the time to let us know about your recent visit to DC and Hotel Zena. It's a thrill to hear that you enjoyed the dedication of our team to excellent service as well as the spaciousness of our accommodations. Our location is perfect for guests to enjoy many of the exceptional sites in the area, and our team is always willing to direct you to any of the astounding sites in the area. This includes dining prospects, though we hope you'll be able to enjoy our on-site dining the next time you visit; until then! Sincerely, Sherry Abedi General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
klaymon89 wrote a review Sep 2022
1 contribution
Service was amazing everyone was so kind and helpful, from the bar to the front desk. The bathroom seemed fun and funky until nighttime, if you turned the light on it would make the entire space bright because of the setup of the shower being a frosted glass. Also, the hotel seems to be having some kind of sewage issue. The elevators and entrance constantly smelled of sewage. Also, the pillows were very large so you woke up with a neck ache
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at Hotel Zena, A Viceroy Urban Retreat
Responded 5 days ago
Hi Klaymon, We're glad you enjoyed the design of our bathrooms, even though it caused a bit of an issue later on in the evening. Rest assured that this has been noted so that our team can keep it in mind for the future as we improve our property. On that note, please know that our team is also looking into a solution for the odor you experienced, and we ask all guests to let us know of anything that disrupts their stay right away so we can address it while they're still with us. Overall we're glad you had a wonderful time, and we look forward to delivering another warm welcome the next time you're looking to enjoy your time in the area. Sincerely, Sherry Abedi General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JEROKAT wrote a review Sep 2022
7 contributions3 helpful votes
Road in front of the hotel is very noisy, even with a room at the 10th floor Welcome is not very warmful Room service menu is not enough diversified Location is very good Room is comfortable Room is very clean
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from General Manager, General Manager at Hotel Zena, A Viceroy Urban Retreat
Responded 6 days ago
Hello Katia, Thank you for taking a moment to share your experience. While we're glad our ideal location and clean, comfy rooms served you well, it is unfortunate that we fell short in other areas. Your feedback is valuable to us, so know that we will speak with our team and reinforce our commitment to service with a smile. We will also determine how we can improve our room service menu. Happy travels and we hope to see you again someday. Sincerely, Sherry Abedi General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
enjlyfe wrote a review Sep 2022
1 contribution
Hotel Zena is now my goto hotel in DC for weekend getaways!! The view from our room was amazing. Staff was professional and accomodating. They made us feel like we were old friends. Figleaf Brunch was excellent. Almost ordered two dishes.
Read more
Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from General Manager, General Manager at Hotel Zena, A Viceroy Urban Retreat
Responded 2 weeks ago
Our team works hard to ensure all of our guests' expectations are met and that you feel right at home when walking through our doors. Knowing that you received just that is like music to our ears and being added as your go-to hotel when you're in town is the greatest compliment! We will be sure to pass on your compliments to our culinary team, and we can't wait to welcome you back to Hotel Zena so that you can enjoy that second dish. It would be an honor to host you again, as we can't wait to help create many more lasting memories. Sincerely, Sherry Abedi General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$258 - US$480 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
donovan hotel a thompson, donovan house washington dc
FORMERLY KNOWN AS
Donovan Hotel
LOCATION
United StatesDistrict of ColumbiaWashington DCUpper Northwest / Downtown
NUMBER OF ROOMS
191
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Frequently Asked Questions about Hotel Zena, A Viceroy Urban Retreat
Which popular attractions are close to Hotel Zena, A Viceroy Urban Retreat?
Nearby attractions include The Good Liar Brian Curry (0.4 km), Planet Word (0.4 km), and Metropolitan African Methodist Episcopal Church (0.3 km).
What are some of the property amenities at Hotel Zena, A Viceroy Urban Retreat?
Some of the more popular amenities offered include a rooftop bar, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Zena, A Viceroy Urban Retreat?
Top room amenities include air conditioning, a refrigerator, and an additional bathroom.
What food & drink options are available at Hotel Zena, A Viceroy Urban Retreat?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Zena, A Viceroy Urban Retreat?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Hotel Zena, A Viceroy Urban Retreat?
Conveniently located restaurants include The Pig, Quill, and Tortino Restaurant.
Are there opportunities to exercise at Hotel Zena, A Viceroy Urban Retreat?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Hotel Zena, A Viceroy Urban Retreat?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Zena, A Viceroy Urban Retreat?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Zena, A Viceroy Urban Retreat offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Hotel Zena, A Viceroy Urban Retreat?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.