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Hilton Garden Inn Phoenix/Avondale

419 reviews
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Traveller (28)
Room & Suite (16)
Dining (3)
Overview
  • Excellent48%
  • Very good28%
  • Average13%
  • Poor6%
  • Terrible5%
Travellers talk about
“front desk”(45 reviews)
“nice hotel”(22 reviews)
“easy access”(14 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Phoenix/Avondale
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (419)Write a Review
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Traveller rating
192
121
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LanguageEnglish
192
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56
26
22
Show reviews that mention
All reviewsfront desknice hoteleasy accessgreat place to stayfirst floorbusiness centerrooms were cleanwould stay here againenjoyed my stayspring trainingconvenient locationbusiness triphgigoodyearphoenixfreewaylobby
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1 - 5 of 417 reviews
Reviewed 5 days ago via mobile

Free parking, breakfast is nice too (though mostly not included). Staff are ok. The big no for me is the bloodstain I found in my bed linen when I had only just checked in. There was no housekeeping available so they moved me to the...More

Thank Anouschkar
Response from Miss Gloria S, Guest Relations Manager at Hilton Garden Inn Phoenix/AvondaleResponded 4 days ago

Dear Anoushcar Thank you for your review, I tried to look up your reservation but was unable to find it. I apologize for the issue with the linen it by no means excuses what happened but I will pass along the feedback.

Hotel's Favourite
Reviewed 13 August 2017

Hilton Garden Inn Phoenix/Avondale is a clean, modern hotel located in near shopping and many restaurants. It has a charge for breakfast but it is a very high quality breakfast. Our stay was very reasonably price versus other hotels in the area. The rooms were...More

Review collected in partnership with Hilton Garden Inn
Thank Kevin F
Response from Miss Gloria S, Guest Relations Manager at Hilton Garden Inn Phoenix/AvondaleResponded 15 August 2017

Dear Kevin F, Thank you for your kind remarks, we hope to have you as our guest again!

Reviewed 2 weeks ago

Was a great stay. Jodie the bartender is simply fantastic. Spent two full weeks at the hotel. Good location, the hotel restaurant is very good. Lots to do in the area...easy drives....movie theater is close

Review collected in partnership with Hilton Garden Inn
Thank Scott F
Response from Miss Gloria S, Guest Relations Manager at Hilton Garden Inn Phoenix/AvondaleResponded 2 weeks ago

Dear Scott F Thank you for your review ! We think Jodee is pretty awesome too! We look forward to seeing you again soon!

Reviewed 6 January 2018

Stayed at the hotel across the parking lot for a few days with friends. Ended up checking into this one for two days and what a difference!! Cleaner and nicer. Only downside you have to pay for breakfast and their fish tacos were horrible!! But...More

Thank Casaundra A
Response from Miss Gloria S, Guest Relations Manager at Hilton Garden Inn Phoenix/AvondaleResponded 8 January 2018

Dear Casaundra A Thank you for your review, we appreciate and value your business. We are delighted to hear you enjoyed your stay at HGI. Our breakfast is a great deal as it’s made to order and you can order the breakfast just as you...More

Reviewed 20 December 2017

Needs repairs and feels like old run down hospital. Rooms dark and needs better lighting and paint. Shower head dribbled and could not wash hair. Floor tile completely loose in front of toilet and cut my toe.

Review collected in partnership with Hilton Garden Inn
Thank H3981XUrebeccad
Response from Miss Gloria S, Guest Relations Manager at Hilton Garden Inn Phoenix/AvondaleResponded 21 December 2017

Dear H3981XUrebeccad Thank you for your review, I apologize for your experience. I have passed along the feedback to our department heads.

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Outdoor pool
Hot Tub
Heated pool
Details
Price range
US$102 - US$348 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$102 - US$348 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveller (28)
Room & Suite (16)
Dining (3)
Business Centre & Event Rooms (9)
Questions & Answers
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Room Tips
"Try to get a east facing room. South and west sides can get hot in the summer, and the north faces I-10."
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"Try to get a room away from the highway"
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"Prefer in the middle of the hallway to give maximum quiet."
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"first floor was even quiet"
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