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Sheraton Agoura Hills Hotel

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Sheraton Agoura Hills Hotel
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474 Reviews from our TripAdvisor Community

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Showing 459: English reviews
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Napa, United States
Reviewed 5 days ago NEW

On a trip home, my husband and I needed to add an extra night's stay. Beachfront hotels were not in the budget, but I found the Sheraton Agoura Hills to be the ideal location. The beautiful hotel is only seven miles from Malibu, and 20 minutes from the Ronald Reagan Presidential Library. The hotel is nestled in the hills, just...

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Helpful?
Thank Gail S
New York
HOTEL’S FAVOURITE REVIEW
Reviewed 25 August 2016 via mobile

We've stayed here several times, coming from NY to visit my mom. This last visit was very enjoyable, especially due to some great service. The staff is consistently nice, helpful, and good natured. Want to give a shout out to Nafiz Akbar. He came upstairs and patiently showed us several rooms until we found exactly the one we wanted. Couldn't...

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1Thank MitchellNY
About Hotel's Favourite Review
GMSAH, General Manager at Sheraton Agoura Hills Hotel, responded to this review

Dear MitchellNY, Thank you for taking the time to send us your thoughts on your experience with us, during your most recent stay. Including your kind comments about Mr. Akbar's efforts to provide exemplary service to you during your stay. The sharing of your experiences great assists our team, as it enables us to continue making our timely & always...

Pahrump, Nevada
Reviewed 5 days ago NEW

Just stayed 1 night while traveling. Hotel was clean, the bed and bedding were soooo comfortable. The staff was very pleasant. Would have liked to stay longer. I would definitely recommend this hotel if in this area.

Review collected in partnership with this hotel
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Thank Karen A
San Diego, California
Reviewed 5 days ago NEW

If you need a nights stay in the area out of necessity, then this place will do. The beds are comfortable and the bar downstairs is adequate. The property itself needs a bit of a facelift, and the fact they charge $15 for overnight parking is criminal since there is plenty of room and this is not down town (anywhere)....

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Helpful?
Thank Globespinnerfamily
Ronald R, Manager at Sheraton Agoura Hills Hotel, responded to this review

Thank you for your staying at our hotel and for favorable comments regarding our bed and bar. We apologize for the parking charge and the inconvenience it has caused you. Please contact me at rreyes@sheratonagourahills.com when you visit Agoura Hills so we can make your stay both relaxing and enjoyable.

Middletown, Connecticut
Reviewed 5 days ago NEW

Great facility. Close to the highway, but (at least on the back side) quiet, with a nice view of the surrounding Agoura Hills. Staff. With the pleasant exception of Chris, who was very courteous and helpful at the front desk, the staff was not up to Sheraton standards. At check-in, the attendant was a bit surly and it took multiple...

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Thank Michael A
Glendale, New York
Reviewed 1 week ago

Front desk needs to be more knowledgable. Had issue with cleaning staff Had an issue with them cleaning my room when I had do not disturb on door Food excellent and great bar Probably would return there if in the area

Review collected in partnership with this hotel
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Thank Richie S
Fishers, Indiana
Reviewed 2 weeks ago

It's been a while since I had reason to visit the Thousand Oaks area, but I can always count on the Sheraton Agoura Hills to exceed all of my expectations. Friendly service, clean facilities, top notch food and beverage and reasonable prices. See you again soon!

Review collected in partnership with this hotel
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Thank Runluckie
Orange County, California
Reviewed 2 weeks ago

I stayed at the Sheraton Agoura Hills hotel for one night. The hotel is in a very peaceful location and the staff are very friendly. The one thing that put me off was the $14 charge for parking. Hotels often charge for parking but this situation is different. There is no attendant. There is no gate. In fact, the hotel...

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Helpful?
Thank ElGringoViajero
Ronald R, Manager at Sheraton Agoura Hills Hotel, responded to this review

Thank you for your patronage of our hotel and for sharing your valuable feedback. We apologize for the parking charge and the inconvenience it has caused you. Please contact me at rreyes@sheratonagourahills.com when you visit Agoura Hills so we can make your stay both relaxing and enjoyable.

Chesterfield, Virginia
Reviewed 2 weeks ago

greatly accessible and beautiful location, beds are very comfortable but pillows are lacking as they go flat quite easily, pool and hot tub are nice but feel hot tub probably needs attention as chemicals are too strong as my husband and I had a skin reaction to it, the towels for pool and hot tub are skimpy and mostly not...

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Thank Lynn L
USA
Reviewed 2 weeks ago

Right off the freeway, easy access and yet in a very quiet and peaceful setting. The lounge is placed at the end of the hallway. Not the best placed lounge in my opinion. Quite small and cozy but can get crowded easily.

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Thank alvnmri

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the Santa Monica Hills, our hotel has breathtaking views in every direction. If you're planning an event in the area, check out our meeting rooms, banquet space, and ballrooms. ... more   less 

Additional Information about Sheraton Agoura Hills Hotel

Address: 30100 Agoura Road, Agoura Hills, CA 91301 (Formerly Renaissance Agoura Hills Hotel)
Region: United States > California > Agoura Hills
Price Range: RM660 - RM1,209 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Agoura Hills Hotel 3.5*
Number of rooms: 280
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Also Known As:
Agoura Hills Renaissance
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Agoura Hills Hotel staff and other travellers.
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San Luis Obispo, CA

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Questions? Get answers from Sheraton Agoura Hills Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms have a nice view of the hills and wooded area.”
 of 5 bubbles 978gails, 22 Mar 2017 | Read review
“watch out--lots of rooms have views of walls and or very unattractive areas of the property.”
 of 5 bubbles Globespinnerfamily, 22 Mar 2017 | Read review
“ask for extra pillows and if on ground level request that housekeeping not open your drapes and blinds as they will, ask for extra bath towels to be sure you have one for the pool or hot tub, if you need gluten free there are several great restaurant in the three mile range from this hotel that were outstanding!”
 of 5 bubbles lynnl587, 7 Mar 2017 | Read review
“Stay somewhere else...”
 of 5 bubbles scottmP9268XJ, 13 Feb 2017 | Read review
“Try to get above 2nd or 3rd floor and on an end. Much quieter. 5th floor is best”
 of 5 bubbles jrodenhausen, 26 Dec 2016 | Read review
5 of 5