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Sheraton Agoura Hills Hotel

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Sheraton Agoura Hills Hotel
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474 Reviews from our TripAdvisor Community

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Showing 459: English reviews
Celebration, Florida
Reviewed 2 weeks ago

This was my second time staying here and this time they were charging $14/day for parking. It's a bit unexpected since the hotel has more than ample parking available and this parking is not a premium. That and the creaking a/c was a huge turnoff. We had to turn the a/c off at night, otherwise it made loud vibrating sounds...

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Thank dorisw302
California
Reviewed 3 weeks ago

Split the family between here and the Hampton down the street. Sheraton was great - friendly staff, nice room with beds, and a big lobby to stretch out in. One thing to bear in mind is that as of November 2016 they charge for overnight parking, which sounds more like an attempt to grab money from guests (We stayed here...

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Thank freer0amer
Las Vegas, Nevada
Reviewed 3 weeks ago

The staff was so friendly and accommodating and the rooms were comfortable and clean. I've stayed there before and it never disappoints! Despite the rain, the lobby was welcoming and there was no evidence of debris or wet areas.

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Thank swerner2017
Fullerton, CA
Reviewed 3 weeks ago

Stayed here for the first time last week and found this to be an updated and well located property. Room was spacious, comfortable, and generally in very good condition. Facilities were very good, with on site restaurant but no free breakfast. Would have rated a bit higher if I didn't have to hear my neighbors shower.

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Helpful?
Thank Morgan C
Management response:

Thank you for taking the time to review and rate our hotel. I'm glad you said so many nice thing about the hotel. Sorry about the neighbor's shower. Hope you'll come again. Josh

Ridgecrest, California
Reviewed 4 weeks ago via mobile

We came down to spend a day at the Ronald Reagan Presidential Library. We booked for 2 nights thinking we would celebrate an early wedding anniversary relaxing and enjoying a break from our busy work schedules. The Reagan Library was fantastic (writing that review next) but were somewhat let down by our hotel experience. The staff are very nice; no...

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1Thank Catlynn217
Ronald R, Manager at Sheraton Agoura Hills Hotel, responded to this review

Thank you for staying with us and sharing your valuable comments.We sincerely apologize that you did not enjoy your visit and have shared your concerns with the appropriate managers. We take your feedback very seriously as we take great pride in the product and service we provide our guests and are always looking for ways to improve. Please contact me...

Westlake Village, California
Reviewed 4 weeks ago

I am a local resident and due to some work at our house I needed to stay at a hotel. I found the Sheraton really nice. It was current, clean and trendy. The only reason I didn't give it a 5 rating is for two reasons: 1) They are charging $14 a night for parking which is ridiculous as we...

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Thank opmom24
Ronald R, Manager at Sheraton Agoura Hills Hotel, responded to this review

Thank you for staying with us and taking the time to review our hotel. We really appreciate your kind comments and look forward to serving you soon!

Casper
Reviewed 4 weeks ago

The hotel was clean and VERY comfortable! We were there the weekend of 2/17-2/19 and had a TERRIFIC bartender!! Food is good - drinks are good - a little pricey but good. They are located just across the street from a great Microbrew bar and grill called the Twisted Oak, as well as a fabulous Italian Restaurant!

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Thank WyoWheat
Ronald R, Manager at Sheraton Agoura Hills Hotel, responded to this review

Thank you for your fantastic comments and we are truly delighted that you had a great experience! Looking forward to serving you soon.

Laguna Niguel, California
Reviewed 4 weeks ago

I came away from my recent three day stay at the Sheraton in Agoura and I have to say I was gravely disappointed. We have stayed at this hotel three times and this was by far the worst. The hotel was having difficulties after the California rainstorm and that is understandable. But we were in a room that was not...

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Thank Kgub
Management response:

Please accept my apologies for our failures. Honestly I must say your experience is not the norm. Typically we get high marks on our cleanliness with that said I will discuss with our housekeeping manager your comments. Again our food get good marks for quality and taste. I will admit our menu offerings are a bit boring and have been...

Annecy-le-Vieux, France
Reviewed 4 weeks ago

This hotel is well placed nearby the 101. Rooms are up to the standards with excellent beds. Bathroom is cleaned and well equipped with all required accessories. I suggest to follow the environmental friendly program you will be able to save 5$ on your your food at the hotel ! Breakfast is of good quality but could offer a broader...

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Thank Stephane L
Management response:

Thank you for taking the time to review our hotel. We really appreciate your kind comments. I hope we are able to serve you again in the future. Regards, josh

Stockton, California
Reviewed 4 weeks ago

We have stayed here 4 different times every time one of the elevators breaks down. Internet is horrible I was told by front desk to "upgrade"" to $19.95 and it would be complimentary when I checked out I was billed $243 for internet use. Check your bill!

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1Thank bspnoza
Ronald R, Manager at Sheraton Agoura Hills Hotel, responded to this review

Thank you for taking the time to share your valuable feedback from your recent stay with us. We take your inputs very seriously as we take great pride in the product and service that we provide our guests and are always looking for ways to improve. We sincerely apologize that you did not enjoy your visit and please contact me...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the Santa Monica Hills, our hotel has breathtaking views in every direction. If you're planning an event in the area, check out our meeting rooms, banquet space, and ballrooms. ... more   less 

Additional Information about Sheraton Agoura Hills Hotel

Address: 30100 Agoura Road, Agoura Hills, CA 91301 (Formerly Renaissance Agoura Hills Hotel)
Region: United States > California > Agoura Hills
Price Range: RM647 - RM1,205 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Agoura Hills Hotel 3.5*
Number of rooms: 280
Reservation Options:
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Also Known As:
Agoura Hills Renaissance
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Agoura Hills Hotel staff and other travellers.
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San Luis Obispo, CA

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Questions? Get answers from Sheraton Agoura Hills Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms have a nice view of the hills and wooded area.”
 of 5 bubbles 978gails, 22 Mar 2017 | Read review
“watch out--lots of rooms have views of walls and or very unattractive areas of the property.”
 of 5 bubbles Globespinnerfamily, 22 Mar 2017 | Read review
“ask for extra pillows and if on ground level request that housekeeping not open your drapes and blinds as they will, ask for extra bath towels to be sure you have one for the pool or hot tub, if you need gluten free there are several great restaurant in the three mile range from this hotel that were outstanding!”
 of 5 bubbles lynnl587, 7 Mar 2017 | Read review
“Stay somewhere else...”
 of 5 bubbles scottmP9268XJ, 13 Feb 2017 | Read review
“Try to get above 2nd or 3rd floor and on an end. Much quieter. 5th floor is best”
 of 5 bubbles jrodenhausen, 26 Dec 2016 | Read review
5 of 5