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DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon

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DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon
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900 Reviews from our TripAdvisor Community

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Showing 876: English reviews
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Fort Collins, Colorado, United States
Reviewed 2 days ago NEW

Was a great location for traveling in the Napa and bay area. Very quiet. We celebrated Valentine's day and our anniversary and had a great waitress every night and especially for our anniversary she was such a super sweetheart. Xenia was such a delight and such a caring very aware of our timing at dinner. Breakfast was a little off...

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Helpful?
Thank Karen K
California
HOTEL’S FAVOURITE REVIEW
Reviewed 28 December 2016

Love their warm cookies! Price was good.Comfortable and clean. Good service. I like having a mini fridge in the room. Near attractions. Near Walmart and restaurants. And close to Six Flags Marine World which is why we were there. Glancing through the room magazine of stuff to do nearby, we saw Jelly Belly Factory was near by and did daily...

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1Thank YSanchezCalifornia
About Hotel's Favourite Review
Mia B, Catering Sales Manager at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for your wonderful feedback on your recent stay at DoubleTree by Hilton. We greatly appreciate your business! We are delighted to learn that you enjoyed the comfort and cleanliness of your room and that you were able to experience some of the local attractions in the area! We would be happy to welcome you back again the next...

San Francisco
Reviewed 3 days ago NEWvia mobile

We stayed at a few different hotels during our stay in California and this hotel had definitely the most comfortable beds! It's a very cute hotel with a nice pool/outdoor area and rooms are quite spacious too. Very enjoyable stay at this hotel!

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Helpful?
Thank KaSandra-Wood
Mia B, Catering Sales Manager at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for taking the time to write a review about your recent stay at DoubleTree by Hilton Hotel & Spa - Napa Valley, we greatly appreciate your business. We are thrilled to learn that you enjoyed the comfortable bed in your hotel room, our outdoor terrace, and the outdoor pool. We would love to welcome you again soon when...

San Diego, United States
Reviewed 3 days ago NEW

The hotel grounds are lovely. But there is work to be done with their housekeeping team. I have stayed at this hotel numerous times (Business travel) and every time there are issues with room cleanliness, inconsistencies with toiletries (e.g. one night you get 3 shampoos and a lotion, the next 3 body washes and a 1 Conditioner - instead of...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank kristinen113
Mia B, Catering Sales Manager at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel, we greatly appreciate your business. We are sorry to learn that your hotel stay was less than satisfactory. We have addressed these issues so that they will be fixed as soon as possible, and will not happen again during your next stay. We...

Monterey, California
Reviewed 5 days ago NEW

Traveled for quick business in Napa. This Doubletree is nice, updated in the lobby area. Rooms are clean, beds are super-comfy with quality pillows. No bottled water in rooms but there are vending machines in the hallway. Very good value; highly recommended.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Cynthia R
Mia B, Catering Sales Manager at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for your feedback on your recent stay at DoubleTree by Hilton. We are pleased to learn that you enjoyed our property during your quick business trip and we greatly value your business. We would be happy to welcome you back again the next time your travels bring you to the area. Thank you for being our guest!

Ukiah, California
Reviewed 5 days ago NEW

Nice stay but paid for couples package and didn't get the wine. Bummer for wine country and wallet. Also Internet was mediocre and bathroom door broken. All in all a decent experience. The rose petal heart was nice.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank kristian_alto
Mia B, Catering Sales Manager at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for your feedback on your recent stay at DoubleTree by Hilton we greatly value your business. We are pleased to learn that you enjoyed your stay and that you enjoyed most of your couples package. We are sorry to learn that you didn't receive wine, and that your bathroom door was not functioning properly. We have taken note...

Riverside, California
Reviewed 1 week ago NEW

Room was not clean, floor was very dirty with lots of crumbs and fuzzies like it had not been vaccumed in a very long time. Beds were clean but not comfortable. The staff was awesome, super friendly, and helpful!! Was very disappointed!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank sheraev
Mia B, Catering Sales Manager at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for your feedback on your recent stay at DoubleTree by Hilton, we greatly value your business. We are sorry to learn that your floor seems to not have been vacuumed prior to your arrival. We have taken note of this for our General Manager to review and be addressed immediately to provide complete satisfaction in the future. We...

Richmond, California
Reviewed 1 week ago

Need a getaway without heavy travel, this place is perfect. You must get a lagoon view room to truly appreciate it. Staff was friendly and the spa delivered a-1 service. Don't forget the cookies! Will repeat

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank martellb2017
Mia B, Catering & Sales Manager at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel, we greatly appreciate your business! We are pleased to learned that you were satisfied with your room and view, your experience at our spa, and our delicious signature cookies. We would love to welcome you again soon in hopes for an even better...

Wichita, KS
Reviewed 1 week ago

I stayed one night while in Napa on business. The lobby is nice and updated. The courtyard is very nice. I'm sure it is even nicer during the spring and summer months. The room was very big. When I walked in, the floor was all lumpy underneath the carpet. It was almost a tripping hazard. As others have stated, the...

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Helpful?
Thank GT6
Mia B, Catering Sales Manager at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for your feedback on your recent stay at DoubleTree by Hilton Hotel & Spa. We greatly appreciate your business. We are pleased to learn that you enjoyed our beautiful courtyard and that our restaurant staff were very attentive to you during your dining experience. We are sorry to learn that the floor level was uneven upon arrival to...

Manistique, Michigan
Reviewed 2 weeks ago

From the minute I walked into the hotel I was greeted with friendly and helpful staff. The customer service was exceptional. I was offered a patio room which was very relaxing. I highly recommend this hotel.

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Helpful?
Thank Kimberly H
Mia B, Catering Sales Manager at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for such a wonderful review on your recent stay at DoubleTree by Hilton! We greatly value your business. We are pleased to learn that you experienced exceptional customer service from the minute you walked onto our property and that you recommend others to stay at this hotel. We would be more than happy to welcome you back again...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The DoubleTree Hotel & Spa Napa Valley - American Canyon hotel in northern California is the World's First LEED-Certified Hotel, located near hundreds of wineries in the Sonoma Valley - on Highway 29 at the gateway to Napa Valley (9 minutes from Napa). Relax at our on-site spa - Spa Gaia - or enjoy organic, locally-gathered meals at the Table 29 Bistro & Bar (also on-site). Our eco-friendly hotel includes a sparkling lagoon (suites with water views available), fitness room, outdoor pool, lounge/bar area, room service, multi-lingual staff and free parking (evening security provided). Host your wedding on our outdoor event deck with views of our sparkling Lagoon. ... more   less 

Additional Information about DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon

Address: 3600 Broadway St, American Canyon, CA 94503-1259 (Formerly Gaia Napa Valley Hotel)
Region: United States > California > Napa Valley > American Canyon
Price Range: RM544 - RM1,137 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon 3.5*
Number of rooms: 135
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Cheap Tickets and Priceline so you can book your DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Hotel And Spa Napa Valley - American Canyon
Hotel Gaia Napa Valley
Gaia Napa Valley American Canyon
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon staff and other travellers.
6 questions
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St. John's, Canada
St. John's, Canada
over a year ago
Long Beach
over a year ago
Medford, Oregon
over a year ago

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Questions? Get answers from DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room toward back of complex. Quieter away from highway.”
 of 5 bubbles ShaunP372, 27 Nov 2016 | Read review
“Balcony, lagoon view was nice....”
 of 5 bubbles Arkies10, 27 Oct 2016 | Read review
“I don't thing there is a bad room”
 of 5 bubbles X4036DNjonathanb, 26 Oct 2016 | Read review
“Courtyard view”
 of 5 bubbles johnfA555ZR, 10 Sep 2016 | Read review
“Ask for a room facing the courtyard (away from the road). The road noise is prominent.”
 of 5 bubbles FinanciallySavvy, 9 Sep 2016 | Read review
5 of 5