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DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon

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Traveller (99)
Room & Suite (121)
Pool & Beach (23)
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Overview
  • Excellent37%
  • Very good34%
  • Average19%
  • Poor7%
  • Terrible3%
Travellers talk about
“double tree”(68 reviews)
“cookies”(93 reviews)
“napa valley”(106 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon
Special Offer: Double Points, Every Stay
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Offers from DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,068)
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All reviewsdouble treecookiesnapa valleypatio roomwine countryrestaurant staffbreakfast buffetwould stay here againlagoon viewsan franciscoshort drivefront desk staffupon checkeasy accessnice staypool and hot tubwine tasting
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1 - 5 of 1,042 reviews
Reviewed 1 week ago

Although this property was being refurbished, what had been finished was beautiful. I paid a very low price considering the location and proximity to what I needed for business needs. Breakfast in room was prompt and food was hot. I will definitely stay again.More

Review collected in partnership with DoubleTree by Hilton
Thank cwlgroup
Response from Madison H, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American CanyonResponded 1 week ago

Thank you for taking the time to share your experience with us. Based on your 1 out of 5 score for us, we would love for you to let us know if there was anything we could have done differently to make your stay better....More

Hotel's Favourite
Reviewed 8 February 2018

We stayed here for just one night. The hotel is very clean and cozy. Plenty of free parking lots. It has an outdoor swimming pool as well as a whirl pool but no indoor pool. It is convenient to reach to restaurants and stores nearby.More

3  Thank Chi C
Response from Madison H, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American CanyonResponded 9 February 2018

Thank you for taking the time to share your experience. We are happy to hear you enjoyed your one night stay with us, and that our location was convenient for you! We hope to have you stay with us again the next time you are...More

Reviewed 1 week ago

This was a last minute choice, and a good deal for the price. The good: Clean Hotel, newly painted, quiet, large rooms with high ceilings. The restaurant had above average quality breakfast. Check in and out very quick. The drawbacks are if you are not...More

Thank John S
Response from Madison H, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American CanyonResponded 1 week ago

Thank you for taking the time to share your experience. We are pleased to hear that you enjoyed your stay with us and we sincerely appreciate your feedback. We hope you will consider staying with us the next time you are in the area! Thank...More

Reviewed 1 week ago

It used to be a great hotel but right now the service is not very good and the rooms are not very clean plus many things needs to renovated at the room; specially the air conditioner/heater and carpets.More

Review collected in partnership with DoubleTree by Hilton
Thank Julio F
Response from John-HiltonHelp, on behalf of management at DoubleTree by Hilton Hotel & Spa Napa Valley - American CanyonResponded 5 days ago

Dear Julio F, Thank you for your review. We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the housekeeping and maintenance issues encountered, and we are working with our team to...More

Reviewed 1 week ago

Bed bugs-no need to say more. Also, Internet did not work. Room was run down and dingy. Paint and doors and furniture all over the room was chipped. I felt extremely gross leaving there and would never go back.

Review collected in partnership with DoubleTree by Hilton
3  Thank norah20182018
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About
Awards & Recognition
GreenLeaders Platinum level
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Free Parking
Room Service
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$132 - US$289 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Details
Price range
US$132 - US$289 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
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Traveller (99)
Room & Suite (121)
Pool & Beach (23)
Dining (14)
Amenities (21)
Business Centre & Event Rooms (5)
Questions & Answers
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Thomas R
3 February 2018|
Answer
Response from Colaelptx | Reviewed this property |
We had an early dinner at the hotel on the afternoon we arrived,and did not note a happy hour.
1
Vote
Georgann W
16 September 2017|
AnswerShow all 2 answers
Response from Madison H | Property representative |
There are no laundry facilities close to our location, however, we do offer same day laundry service!
0
Votes
Room Tips
"I enjoyed the lagoon view we had. The ducks swimming were fun to watch."
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"Ground floor patio with lagoon view"
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"several buildings - so ask for close in room if you have someone with a disability"
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"First floor has a little patio."
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