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DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon

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DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon
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856 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon
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Showing 833: English reviews
1 review
Reviewed 18 June 2016

We "won" our price on Priceline.com and stayed at the Courtyard by Hilton in American Canyon, CA. This was by far one of the best stays we have had using the online service. The staff here was awesome. We felt welcomed by the check in staff (it didn't feel like "just a formality") as well as other staff members around... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 217tanishac
Jenna B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for taking the time to write a review about your recent stay at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon. We are overwhelmed by your kind words about your stay and our staff! They will be recognized and shared among all of our employees. We are delighted to discover that our hotel is your... More 

Sacramento, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 June 2016

We loved our stay at the Double Tree in Napa. VERY friendly staff, close to everything (restaurants, stores, wineries, and downtown Napa), and super clean! The pool was beautiful, but we didn't have a chance to get into it...

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Jennifer G
Jenna B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for taking the time to write a review about your recent stay at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon. We are pleased to learn that you were happy with your stay! Your kind words about our staff will be recognized and shared. We would love to welcome you back soon so you get... More 

1 review
Reviewed 14 June 2016

This hotel is great for those who are visiting the Napa area. We had booked this hotel for our wedding group and were given a special group rate. The rooms were clean and the grounds are kept clean. Our guests enjoyed their short stay here in American Canyon, CA (about 15-20 min away from Napa) We also had our wedding... More 

Helpful?
Thank Abigail A
Jenna B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for taking the time to write a review about your experience at our hotel, we greatly appreciate your business. We are overjoyed by all the positive comments you mentioned! Your experience is very important to us, and it is our main priority to do all we can to ensure a pleasant stay for our guests. We are happy... More 

Seal Beach, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 June 2016

Parking was adequate. The temperature in the common areas was appropriate. While not overly exhuberent, the front office staff were efficient. The cookies they offered upon check-in/check-out were warm, individually wrapped and delicious. The pool is small. The location was convenient, within 3 to 15 miles of wineries, a Six-Flaggs amusement park, the Jelly Belly Factory and even a Napa... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Marie P
Jenna B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for taking the time to write a review about your recent stay at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, we greatly appreciate your business. We hope that the event you attended at our hotel was a total success and one to remember! We would love you welcome you back soon to stay with... More 

Temecula, California
Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 8 June 2016

The staff were very professional and yet had a touch of friendly welcome to our house persona. The location is just right out of the hustle and bustle but only seconds away from the "GO". Relaxed in the pool hot tub after a great day of wine tasting. The Mrs's and I enjoyed our stay immensely.

Helpful?
Thank keppb2001
Jenna B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel, we greatly appreciate your business. Your kind words about our professional and friendly staff will be recognized and shared. We are happy to learn that you were satisfied with your stay and we would love to welcome you again if your travels ever... More 

South San Francisco, California
1 review
Reviewed 4 June 2016

Nice place to relax and enjoy your family. Really friendly staff. The rooms are not as up to date as o was hoping, but still nice. You feel tucked away although you are minutes away from city living. However nice play

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Lacarla W
Jenna B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for taking the time to write a review about your recent stay at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon. We are pleased to learn that you were able to have a nice and relaxing stay here with your family. Your kind comment about our staff will be recognized and shared. We would love... More 

Long Beach, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed 2 June 2016

I am a repeat customer at this hotel and I am consistently amazed at the level of customer service provided to me and my companions. The accommodations are clean, kept up-to-date and comfortable. A new outdoor patio area is the perfect place to relax and enjoy drinks overlooking the peaceful lagoon. The restaurant is top-quality in both food and service.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Linda A
Jenna B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for taking the time to write a review about your recent stay at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, we greatly appreciate your business. We are thrilled to learn of your satisfying stay! Our number one priority is to ensure the happiness of our guests, and it looks like we hit the mark... More 

Banning, California
Level Contributor
103 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 1 June 2016

This is the first Doubletree that I have stayed where there a many unattached buildings. The "Lagoon" courtyard with pool is very nice and relaxing. I was not expecting the lobby restaurant to be completely detached from the guest rooms. Décor is nice but on the plain side in the rooms.

Helpful?
Thank Royston S
Jenna B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel, we greatly appreciate your business. We are happy to learn that our newly renovated outdoor lagoon and patio area was able to bring you some nice relaxation. We would love to welcome you back soon if your travels ever bring you back to... More 

Duluth, Georgia
2 reviews
Reviewed 27 May 2016

We arrived at the DoubleTree in American Canyon about 1 hour before our check-in time. We were greeted warmly by the front desk and was told that our room was ready for us. The hotel is gorgeous with a very natural and earthy decor. Our room was spacious and clean.Downtown Napa is only 15 minutes away and the vineyards are... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank G9295PNmaryb
Jenna B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel, we greatly appreciate your business. We are delighted to learn that your encounter with our front desk staff was pleasant. Our number one priority is to ensure that our guests feel welcomed, relaxed, and happy. We would love to welcome you back soon... More 

Poway, CA
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 May 2016

While grounds are nice (except my view of self storage facility out my window) the rooms and service are fair to poor. Desk staff very nice, but housekeeping couldn't even replace near empty shampoo or put away iron and ironing board when cleaning room. Room decor was fair, but while our room was quite big, it was mostly barren! Decor... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank DrTPoway
Jenna B, Sales Coordinator at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel, we greatly appreciate your business. Your kind words about our front desk staff and restaurant will be recognized and shared. We are sorry to learn that you were not satisfied with the room décor and the service of our housekeeping staff. Your feedback... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The DoubleTree Hotel & Spa Napa Valley - American Canyon hotel in northern California is the World's First LEED-Certified Hotel, located near hundreds of wineries in the Sonoma Valley - on Highway 29 at the gateway to Napa Valley (9 minutes from Napa). Relax at our on-site spa - Spa Gaia - or enjoy organic, locally-gathered meals at the Table 29 Bistro & Bar (also on-site). Our eco-friendly hotel includes a sparkling lagoon (suites with water views available), fitness room, outdoor pool, lounge/bar area, room service, multi-lingual staff and free parking (evening security provided). Host your wedding on our outdoor event deck with views of our sparkling Lagoon. ... more   less 

Additional Information about DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon

Address: 3600 Broadway St, American Canyon, CA 94503-1259 (Formerly Gaia Napa Valley Hotel)
Region: United States > California > Napa Valley > American Canyon
Price Range: RM460 - RM848 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon 3.5*
Number of rooms: 135
Reservation Options:
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Also Known As:
Doubletree By Hilton Hotel And Spa Napa Valley - American Canyon
Hotel Gaia Napa Valley
Gaia Napa Valley American Canyon
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon staff and other travellers.
6 questions
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St. John's, Canada
11 months ago
Long Beach
9 months ago
Medford, Oregon
over a year ago

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Questions? Get answers from DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room toward back of complex. Quieter away from highway.”
 of 5 bubbles ShaunP372, 27 Nov 2016 | Read review
“Balcony, lagoon view was nice....”
 of 5 bubbles Arkies10, 27 Oct 2016 | Read review
“I don't thing there is a bad room”
 of 5 bubbles X4036DNjonathanb, 26 Oct 2016 | Read review
“Courtyard view”
 of 5 bubbles johnfA555ZR, 10 Sep 2016 | Read review
“Ask for a room facing the courtyard (away from the road). The road noise is prominent.”
 of 5 bubbles FinanciallySavvy, 9 Sep 2016 | Read review
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