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Check in was smooth, staff was friendly and efficient, Very speedy even without a line waiting to check in. The room was clean, bed comfortable, pillows are small but I knew that after reading reviews on here. So we brought our own also. The room...More
1 Thank ethale
Response from QIManagement, Guest Relations Manager at Quality Inn & Suites - Anaheim ResortResponded 3 May 2012
We appreciate your comments on the speed of check in and the efficiency of our staff. We're glad that you found your room comfortable and are happy to note that you would stay with us again.
Thank goodness I stayed for one night, long wait to check in with staff if you want to call them that? Room was not very clean and our shower did not work. Close to Disneyland, however, after walking around all day I did not want...More
1 Thank TripSLMS
Response from QIManagement, Guest Relations Manager at Quality Inn & Suites - Anaheim ResortResponded 19 April 2012
We are sincerely sorry for any inconvenience you experienced during your recent stay. It is disappointing to hear that we did not meet your expectations. Your feedback is extremely valuable to us and we appreciate your time in completing the review for our property. Your...More
I always book online at the hotel's website when I book rooms here.
I always have had the best experiences with all the staff here - they are knowledeable, helpful, friendly and courteous.
This is our second time staying at the Quality Inn on S....More
2 Thank redenvelope
Response from QIManagement, Guest Relations Manager at Quality Inn & Suites - Anaheim ResortResponded 20 April 2012
Thank you for your compliments on our amenities location and customer service. Delivering superior customer service to all of our guests is extremely important to us. We appreciate all of your feedback and are so happy to read that you would enjoyed your stay. As...More
I stayed here 2 years ago and had some issues with small ants in my room. This time my room was closer to the freeway and ant free. True, it was louder, but I had the air conditioning running in the room which muffled the...More
1 Thank notagainandagain
Response from QIManagement, Guest Relations Manager at Quality Inn & Suites - Anaheim ResortResponded 6 April 2012
Thank you for staying with us again on your recent stay. We are glad that, this time around, you did not have any problems and you were able to enjoy your stay and enjoy the amenities in your room. We hope you continue to stay...More
This hotel is close to the park, only 10 minutes from the entrance! It was very small but had everything we needed since we didn't spend too much time in the room. We liked having a mini fridge too. We asked for a room farther...More
3 Thank familytime00
Response from QIManagement, Guest Relations Manager at Quality Inn & Suites - Anaheim ResortResponded 1 April 2012
Thank you for taking the time to complete the online review for our property. We appreciate your kind comments on our breakfast and the location of the hotel to the parks. We are glad that your kids loved the waffles! We agree with you that...More
I believe parking is included. As far as shuttle service is concerned, there is no shuttle service from the hotel, nor is it necessary. It is only about a 10 minute walk to Disneyland from the hotel. Very short walk.