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Best Western Golden Key

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Traveller (12)
Room & Suite (7)
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Overview
  • Excellent57%
  • Very good33%
  • Average8%
  • Poor1%
  • Terrible1%
Travellers talk about
“waffles”(34 reviews)
“best westerns”(13 reviews)
“putting green”(7 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Pets Allowed
2 Star accommodation
All hotel details
Offers from Best Western Golden Key
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Offers from Best Western Golden Key
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (627)
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625 results
Traveller rating
346
207
52
12
8
Traveller type
Time of year
LanguageEnglish
346
207
52
12
8
Show reviews that mention
All reviewswafflesbest westernsputting greengreat place to stayroom was cleanpool and hot tubwould stay here againnice stayeasy freeway accessfresh fruitthe breakfast arearoad noiseup to dateauburn areacomplimentary breakfastold townfast food
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1 - 5 of 625 reviews
Reviewed 4 weeks ago via mobile

Rooms were clean and comfy. Pool was very nice as was the patio beside it. Very hot during our visit but our room stayed nice and cool. Breakfast was really very good. We had prepaid for the day following check in but the staff allowed...More

Thank Jill19830
Response from Jennifer S, Front Office Manager at Best Western Golden KeyResponded 3 weeks ago

Thanks for reviewing your recent stay with us! I'm so happy to know you had such a phenomenal stay. See you again soon!

Hotel's Favourite
Reviewed 8 July 2018

Best Western Golden Key Auburn California, sounds a great place to stay,we thought so and so it was, although a bit expensive for the average room.A really lovely receptionist welcomed us in ,booking was made easy by Linda,who gave us her full attention, a great...More

Thank Bertie16
Response from Jennifer S, Front Office Manager at Best Western Golden KeyResponded 12 July 2018

Thank you for the 5 star review! I'm pleased to know you had a fantastic stay. Linda is amazing. I will pass along your kind words. I apologize that there was a leak from the faucet. I will follow-up with our Maintenance Department to make...More

Reviewed 10 July 2018

We stayed here one night on our way to high sierras. The staff was friendly and accommodating. The breakfast was basic but they did have chobani yogurt and sausage. The room was spotless, the checkin easy and the pool was heated.

Thank HankaAtlanta
Response from Jennifer S, Front Office Manager at Best Western Golden KeyResponded 12 July 2018

Thank you for taking the time to review your recent stay with us. I'm glad to hear you had such a wonderful stay. We hope to see you next time you are headed to the mountains!

Reviewed 5 July 2018 via mobile

Extraordinarily poor service. Front desk staff initially seems friendly, but if you ask for anything they change their tune. Three people in our party experienced rude behavior from the front desk, and one was treated poorly by the manager. Nice physical plant. Very poor staff....More

Thank Funtravel22222
Response from Jennifer S, Front Office Manager at Best Western Golden KeyResponded 10 July 2018

I'm sorry to hear you did not enjoy your stay. I would like more information so I can pinpoint the root of the problem. What happened specifically? Please email me at sales@bestwesterngoldenkey.com I look forward to your response.

Reviewed 25 June 2018 via mobile

Nice hotel. Clean, spacious room with microwave, refrigerator & TALL shower. Very comfortable bed, plenty of pillows! Close to everything in Auburn with easy freeway access. AC did a fine job keeping the room cool and did so, quietly!

Thank Marcie M
Response from Jennifer S, Front Office Manager at Best Western Golden KeyResponded 27 June 2018

Thank you for reviewing your recent stay with us. It sounds like we were a great match for your needs. Excellent! We hope you will stay with us the next time you are in Auburn, CA!

View more reviews
About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Self-Serve Laundry
Business Centre with Internet Access
Laundry Service
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Outdoor pool
Hot Tub
Heated pool
Details
Price range
US$96 - US$151 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Smoking rooms available
Details
Price range
US$96 - US$151 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Smoking rooms available
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Traveller (12)
Room & Suite (7)
Dining (1)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
David S
18 April 2017|
Answer
Response from Jennifer S | Property representative |
Our cancellation policy is 4:00 P.M. day of arrival. If you booked with an online travel agency, you must contact them directly to make changes. Each of the online vendors have their own rules for cancellation.
1
Vote
T B
22 September 2016|
AnswerShow all 4 answers
Response from Jennifer S | Property representative |
Our breakfast is 5:30AM to 9:30AM everyday.
0
Votes
DFergus0n2014djferg
10 April 2016|
AnswerShow all 6 answers
Response from Jennifer S | Property representative |
Our Best Western location has five pet friendly rooms. Our pet fee is $20.00 ($21.60 after tax). When booking, remember to ask specifically for a pet friendly room. We have a grassy area for your pets to play and relax... More
0
Votes
Room Tips
"Take "nd floor for quietness."
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"we stay on bottom floor,easy entrance !"
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"I would ask for the lower floor which may eliminate some of the noise from the interstate."
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"Property next to the freeway. Ask for a room at the back of the motel."
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