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The grand aspen has everything - the range of rooms from studio units to multi bedroom suites accommodate a range of visitors from the devoted skier to the medium sized family. The location is extremely convenient at the base of the mountain steps from the...More
Thank Mark M
Response from Vic G, Manager at Hyatt Residence Club Grand AspenResponded 3 weeks ago
Thank you for the wonderful survey and for being so detailed as to what services the property has to offer. I don't think I could have worded it any better. Hope you visit again soon. Thanks again, Vic G.
They have airport shuttle service which makes things mush easier. Keith who’s a driver and i also considered him a concierge was amazing. He gave us recommendations on where to ski, eat and go for drinks
The rooms are very spacious and exactly what you...More
Response from Vic G, Manager at Hyatt Residence Club Grand AspenResponded 9 January 2018
Thank you for the very nice survey - glad to read that Keith performed well and as expected. We're fortunate that most of our staff has been with us for some time and have lived in Aspen so they are very familiar with its attractions...More
Fantastic, unbelievable, amazing!!! Just a few words to describe this property and the experience me and my family had while staying here. Impeccably clean and a keen eye for detail puts the Hyatt Grand at one of the most impressive stays I’ve ever had.
Thank Brent S
Response from Vic G, Manager at Hyatt Residence Club Grand AspenResponded 13 December 2017
Thank you for the wonderful survey. You've made my morning. I'm pleased to read that the staff performed as expected and that the property showcased as we would hope. Thank you again and Happy Holidays!!! Vic G.
My wife and I have had the good fortune of staying at the Hyatt Grand Aspen 2-3 times a year for the past 10 years. It's really hard to say enough great things about the property and the staff. For those who enjoy cooking, the...More
1 Thank smetcalfone
Response from Vic G, General Manager at Hyatt Residence Club Grand AspenResponded 24 November 2017
Thank you for the wonderful review, we truly appreciate it!!! Great job describing the property, its staff and the area. We hope you and the entire family continue to join us for many more years to come. Thanks again. Vic G.
It's been 2 or 3 years since we stayed here and it was excellent once again. The rooms are clean, quiet, staff is great, location is perfect, fireplace in rooms, best bathroom shower (steamer, rain shower), and nice pool with 2 hot tubs. My only...More
Response from Vic G, Manager at Hyatt Residence Club Grand AspenResponded 23 October 2017
Thanks for the wonderful survey!!! Glad to read all went well. Please visit us again and we would be happy to remove the feather topper from the bed. Thanks again. Vic G.
Congratulations!!!! As we are not a typical Hyatt Hotel we don't have what some would consider a typical honeymoon suite. I think our rooms are much nicer. If you decide to stay with us call me directly and I'll ensure you... More
Congratulations!!!! As we are not a typical Hyatt Hotel we don't have what some would consider a typical honeymoon suite. I think our rooms are much nicer. If you decide to stay with us call me directly and I'll ensure you get someone very nice. As far as things to do in Aspen...there is always something to do, what you do will depend on the time of the year you come to visit. I don't think you'll be disappointed - Aspen has something for everyone, great restaurants, the arts, shopping, and of course, the area alone is worth the visit. Feel free to call me; even if you don't stay with us I'll be happy to give you some advice on activities. Again, congratulations and best of luck!!! Vic G.