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Hyatt Grand Aspen

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#8 of 35 Hotels in Aspen
Certificate of Excellence
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Hyatt Grand Aspen
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221 Reviews from our TripAdvisor Community

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Showing 220: English reviews
Aberdeen, United Kingdom
Reviewed 17 July 2016

Seemed like one of the larger hotels in Aspen. It is actually a time-share and offers single rooms to large apartments with full kitchens. The facilities are not super luxurious but the hotel overall is very inviting and comfortable. There is a ski rental and storage on site. Walking to the gondola and lifts is about 3 minutes and a...

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Helpful?
1Thank mikeyg624
Vic G, Manager at Hyatt Grand Aspen, responded to this review

Thank you for the nice survey - we appreciate you taking the time. Glad to read that you found the property to be inviting and comfortable and the staff alert and helpful. Thank you again, hope you visit us again the next time you are in Aspen. Vic G.

Liberty Hill, Texas
Reviewed 12 June 2016

We just came back from 4 night trip to Aspen, CO. The Hyatt Grand was wonderful as they consistently are. The valet staff balances laid back with impeccable service, as does the housekeeping staff. The rooms are well appointed; artfully designed and decorated (go to hyatt residence club for pics). Aspen is 5 blocks of enjoyable walking, eating, art, and...

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2Thank LHRN1210
Vic G, Manager at Hyatt Grand Aspen, responded to this review

Thanks for the great review!!! You should write for a travel publication, your description of the property and the area is excellent. I hope you do stay with us again, if so please stop by and say hello on you next visit - thanks again. Vic G.

Bellingham, Washington
Reviewed 31 May 2016

This Hyatt Residence Club property is beautifully appointed in every way. The units are furnished with comfortable and stylish pieces. The bed is so wonderful with great pillows. The kitchen has all Viking appliances with All-Clad pans, lovely glasses and dishes and everything you would need to cook in this kitchen. The Hyatt is one block from the Aspen Mt....

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Thank Merlin W
Vic G, Manager at Hyatt Grand Aspen, responded to this review

Thanks for the great review... Nothing makes us happier than when a stay goes as planned. We hope the next time you are in Aspen will will stay with us again. Vic G.

Dallas, Texas
Reviewed 29 May 2016 via mobile

This hotel has a nice atmosphere. It’s well located and wonderful decorated. Fireplace in room. The location is excellent and the staff were even better There is also a nice pool with two hot tub. We spend 4 magical nights and felt really welcome.

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1Thank 60ely87
Vic G, Manager at Hyatt Grand Aspen, responded to this review

Thank You for the nice review. I'm pleased to read that the staff had a possessive impact on your visit - thanks for noticing our efforts. Please visit us again the next time you're visiting Aspen. Vic G.

Oklahoma
Reviewed 25 May 2016

We usually stay in off season when it is quiet and very relaxing. The rooms are well equipped with everything you need and the staff is very helpful. The views and location are perfect. The pool and hot tub is wonderful!!

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1Thank smilemaker78
Vic G, Manager at Hyatt Grand Aspen, responded to this review

Thanks for the nice review. I too enjoy the "off-season" - though there is never a bad time to be in Aspen. Thanks again. Vic G.

Basalt, Colorado
Reviewed 24 May 2016

We stayed here for a weekend getaway. We were greeted by a very friendly front desk crew lead by Roger. We were shown to our room by an amazing bellman/ engineer Otillio, who personally showed us how everything worked in our room. Our room was beautiful, and it had an amazing view of Aspen mountain from our private balcony with...

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1Thank tw0geez
Vic G, Manager at Hyatt Grand Aspen, responded to this review

Thank you very much for taking the time to take the survey, I also appreciate the great review!!! It's nice to read that all we strive and train to do paid off during your visit. We hope to see you again, if so please stop by to say hello. Thanks again, Vic G.

Reviewed 18 May 2016 via mobile

Best Location in all of Aspen period. 2 blocks from aspen ski lifts, 50 meters from free bus to the other sky centers, a few blocks to all the best restaurants in town. Country log house feel with 5 stars amenities. Fireplace in every room a definite plus. Kitchenet in the room and fridge for your own selections. Airport pick...

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1Thank Diego C
Vic G, Manager at Hyatt Grand Aspen, responded to this review

Thank you for taking the review - we truly appreciate you taking the time. Glad to read that you enjoyed the property and the area. If I interpret your review correctly, you found us to be comfortable while providing great amenities - which is exactly what we strive to achieve. Thank you again. Vic G.

Pensacola, Florida
Reviewed 10 May 2016

Stayed here for a week, first in a spacious studio in the turret, then in a 2-bedroom. Both rooms were beautiful with great windows, gas fireplaces, nice bedding, beautiful bathrooms. Service was what really sets this place apart! Daily room service, turn-down service every evening, continental breakfast in a beautiful breakfast room with fireplace, TVs, sofas (no charge), choice of...

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Thank millerjudy2000
Vic G, Manager at Hyatt Grand Aspen, responded to this review

Thank you for the great review!!! Nothing makes us happier than when people love their time with us. I’m pleased that we were part of your trip to Aspen. Please visit us again and let me know if we can ever do anything for you to make your stay any more enjoyable. Thanks again!!! Vic G. Note: For those of...

Vail, Colorado
Reviewed 5 May 2016

For the most part this property met our expectations. It's a few steps from the mountain and the gondola, the rooms are comfortable, and the staff are reasonably accommodating and friendly. The service at this property is not over-the-top great, so don't expect unbelievable service, but it was good enough. The pool area and fitness facility are also nice. I...

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1Thank SkyLineExpress
Vic G, Manager at Hyatt Grand Aspen, responded to this review

Thank you for taking the time to fill out the survey. Glad to read that, for the most part, we meet your expectations - though our goal is to always exceed. The ice rink belongs to the property; though we lease it out to another company to operate on our behalf. I'm concerned about your comment regarding the skates as...

Reviewed 29 April 2016

My boyfriend and I stayed at the Hyatt for 4 days in April. We loved the room especially the bathroom (huge tub and spacious two sink counter) and the fire place. The staff were helpful and pleasant throughout the trip; pointing out the best places to eat and helping us get back from the grocery store with our food. We...

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Thank Amber R
Vic G, Manager at Hyatt Grand Aspen, responded to this review

Thank you for the great survey!!!! I'm glad you enjoyed your time with us. We hope to see you again soon. Vic G.

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Ski-In / Ski-Out
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Room Service
Official Description (provided by the hotel)
The Hyatt Grand Aspen is a Residential property that also rents rooms as a typical hotel would. Keep in mind that as we are not a typical hotel some services are not provided such as room service, or a spa. What is provided is a first class property with beautifully appointed, immaculate rooms in a relaxed, home-like setting. ... more   less 

Additional Information about Hyatt Grand Aspen

Address: 415 E Dean St, Aspen, CO 81611-1809
Region: United States > Colorado > Aspen
Hotel Class:3.5 star — Hyatt Grand Aspen 3.5*
Number of rooms: 50
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Also Known As:
Hyatt Grand Aspen Hotel Aspen
Hyatt Aspen
Aspen Hyatt
Hotel Style:
#8 Family Hotel in Aspen
#9 Romantic Hotel in Aspen
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Grand Aspen staff and other travellers.
5 questions
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Questions? Get answers from Hyatt Grand Aspen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Each unit is different so ask questions... the desk is very accommodating!”
Leavingmiami, 17 Apr 2017 | Read review
“Best views are on the mountain side, corner apartment are either duplexes or larger”
hammertime2017, 25 Mar 2017 | Read review
“Many guests think that they need to stay in a room overlooking the mountain. But we prefer the town view and all its nightly splendor!!!”
Misha1949, 19 Mar 2017 | Read review
“All rooms are unique and have special features and views.”
BobW918, 17 Mar 2017 | Read review
“All of the rooms have good views! The 4th floor has jacuzzis in some of the units.”
aronson88, 17 Mar 2017 | Read review
5 of 5