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I stayed here for the Aspen Ideas Festival and this hotel is mediocre, at best. It's clearly dated and they've tried to update with paint and a few other touches but it still feels cheap. The room was clean and the bed was comfortable but...More
This is a well priced hotel for the Aspen area which is extremely expensive during peak weeks (and those occur throughout the year). I slept great at this hotel, beds and bedding were super comfortable. Staff is all around exceptional: Chris, Shauna, Will, David, Carlos...More
This hotel is a complete scam! DON'T EVER BOOK THIS HOTEL!
The customer service basically does not exist. One star might be pushing it!
We booked the hotel with our 2 kids and they wanted to put us in a room with one small bed....More
Stayed for 2 nights and was super lovely.
The room is so spacious (its a deluxe but feels like a studio one). It has a mini kitchen, small living room and the bathroom was spacious. The 'touch' of the wood in the room was superb....More
The hotel indicated in its description that it is modern, clean and the pictures show a spacious room. Do not stay here! The advertising does not live up to reality. At best this is a skier flop house. The room smelled as though a party...More
1 Thank tsabos
Response from HayMaxHotels, General Manager at Hotel AspenResponded 17 June 2017
Good afternoon tsabos,
Thank you for sharing your comments about our hotel. I'm sorry if our property did not meet your expectations. The vast majority of reviewers on TripAdvisor find our hotel to be comfortable, located well and a tremendous value with many included extras...More
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Free High Speed Internet ( WiFi )
Shuttle Bus Service
Business Centre with Internet Access
Things to do
US$156 - US$643 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#10 Romantic Hotel in Aspen
#11 Family Hotel in Aspen
Non-Smoking Rooms ,
Number of rooms
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Response from HayMaxHotels | Property representative |
Hi, thank you for your interest in our hotel. We provide a complimentary shuttle to and from the Aspen airport. We do not provide transportation to Snowmass however there is a Roaring Fork Transit Authority bus stop... More
Hi, thank you for your interest in our hotel. We provide a complimentary shuttle to and from the Aspen airport. We do not provide transportation to Snowmass however there is a Roaring Fork Transit Authority bus stop directly outside of our hotel and the ride to Snowmass is free!
The Aspen Center for Environmental Studies (ACES) organizes Snowshoe excursions in the beautiful nearby Castle Creek Valley and there is more information about that at their web page, under the Winter & Spring tab and under the heading Snowshoe Tours and On Mountain programs.
Thank you again for your interest in our hotel. Don't hesitate to call us at 800-527-7369 and speak to one of our agents for any other information. We hope to welcome you to Aspen soon!