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Hotel Jerome, An Auberge Resort

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#3 of 35 Hotels in Aspen
Certificate of Excellence
GreenLeadersSilver level
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Hotel Jerome, An Auberge Resort
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586 Reviews from our TripAdvisor Community

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Showing 573: English reviews
Richmond, Virginia
Reviewed 15 February 2014

We stayed here on business last month as part of a large group and had a superior experience! As a first-timer to Aspen I wasn't sure what to expect and now can't wait to return. THE GOOD: Public spaces are a feast for the eyes and decorated to the nines - you feel like you walked into an interiors magazine....

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Thank Momtravel33
Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review

Dear Momtravel33, Thank you for taking the time to write such a glowing review on Tripadvisor! I was thrilled to read you enjoyed your stay with us. It was such a treat to share your review with the Hotel Jerome team, and we certainly appreciate your feedback regarding the drawer space in the rooms, something we are already working on....

Marina Del Rey, California
Reviewed 13 February 2014

I have stayed at this hotel a few times before - and every time it has been great. Now - it is even better. The new lobby bar is nicely decorated - really great atmosphere. The J-Bar - is......well -"THE J-Bar" - something every skier should experience. The staff were so nice.

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Thank Geoffrey R
Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review

Dear Geoffrey R, Thank you for the fantastic review on Tripadvisor. I was thrilled to read you like the renovations, our new Living Room bar and feel the hotel is even better than before. I couldn't agree more! Looking forward to seeing you in the J-Bar again soon. With warm regards, Anthony DiLucia, General Manager, Hotel Jerome An Auberge Resort

Aspen
Reviewed 7 February 2014

We truly enjoyed our stay at the Hotel Jerome. The historical hotel was upgraded in the all the right places without losing its special character. The rooms were decorated in true Colorado style. So luxurious and cozy with super attentive staff!

Review collected in partnership with this hotel
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Thank Lora R
Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review

Dear Lora R, Thank you for taking the time to write such a wonderful review on Tripadvisor. It gave me great pleasure to share your review with the Hotel Jerome team. I was thrilled to hear you enjoyed our new renovations as much as we do and look forward to welcoming you back in the future. Warmest regards, Anthony DiLucia,...

Oxford, United Kingdom
Reviewed 4 February 2014

Despite arriving amidst the biggest snow storm in 20 years, the welcome was warm and genuine. The Valet team are real stars and make the hotels central location feel like you are on the slopes, never a problem to get a car to run you here or there. Nice lounge bar and well appointed, as are the rooms. I loved...

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Thank Jezblanc
Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review

Dear Jezblanc, Thank you so very much for taking the time to write a review of your stay on Tripadvisor. You picked the best time to join us with the biggest snow storm in 20 years-thank you for bringing the snow. I was so thrilled to read your review and share it with the staff, and I appreciate your feedback...

Aspen
Reviewed 27 January 2014

As the Director of Events for a finance firm based in New York, NY, Austin, TX and Chicago, IL, this was the best client ski outing I've ever produced. We had 60 rooms, nearly 100 guests and three full days of skiing and activities. The Hotel Jerome's unparalleled customer service made this event PERFECT. My customers are already asking if...

Review collected in partnership with this hotel
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1Thank Yael G
Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review

Dear Yael G, It was such a pleasure having you and your group stay with us, and thank you for the lovely review. It gave me great joy to share it with the team. We look forward to welcoming you back next year! With warm regards, Anthony DiLucia, General Manager, Hotel Jerome An Auberge Resort

Lake of the Ozarks, Missouri
Reviewed 24 January 2014

I first have to say we had a great rate in the off-season, but this was the best Hotel I have stayed at from a service perspective. From the moment we pulled up to the Valet till they packed our car and we drove away (reluctantly), it was the best service I have ever experienced at a hotel. The hotel...

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2Thank CardsFan21
Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review

Dear RazorB, Thank you for taking the time to write a review on Tripadvisor of your stay. It gave me great pleasure to share your review with our team and I was thrilled to read you had such a pleasant experience with us. I look forward to welcoming you back to Hotel Jerome and the J-Bar for more fish and...

Charlotte, North Carolina
Reviewed 22 January 2014

We stayed at the Hotel Jerome in early January. Had seen the property on a previous ski trip to Aspen and wanted to stay "in town" vs. up at Snowmass. I thought that the location would have been a bit of an issue, as it is not slopeside - this was totally unfounded. The staff was available to run us...

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Thank Pigeye
Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review

Dear Pigeye, Thank you very much for taking the time to write a review of your stay on TripAdvisor. I was thrilled to read you enjoyed your stay, the service and the food at the Hotel. I also appreciate your feedback regarding the Concierge service and have forwarded on your comments to the appropriate person. Thank you again and I...

Reviewed 17 January 2014 via mobile

Nice lounge --great ambience. However, whenever I order a beverage and it arrives at the table without the cap or with the cap already open , I always wonder why. It creates the suspicion that what is inside is not the original product--a cap-less Perrier? And a unsealed although capped Diet Coke?

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Thank Elizabeth A
Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review

Dear TripAdvisor Member, Thank you for taking the time to write a review on TripAdvisor of our Lounge. While we appreciate your feedback, i can assure you we do not misrepresent the products we serve. We look forward to welcoming you back to the Living Room. Warmest regards, Anthony DiLucia, General Manager, Hotel Jerome An Auberge Resort

Melbourne, Australia
Reviewed 11 January 2014

We stayed for eight nights for a ski holiday and then one further night due to the the cancellation of flights from the airport due to the weather. We could not have been more impressed with this hotel. The tasteful decor (great renovation), the rooms (which are large and well fitted out), the facilities and the public areas of the...

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Thank Andrew3181
Los Angeles, California
Reviewed 9 January 2014

We stayed at the Jerome between Christmas and New Years and really loved it. The hotel staff is so nice, so acccomadating, so service oriented that they made sure our stay was amazing. The hotel is centrally located. I loved the free car service around town and to/from the airport. The hotel has 2 bars--the Living Room and J-Bar. Both...

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1Thank 1LATraveler1

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The newly refurbished Hotel Jerome, An Auberge Resort recently received the "Hot New Hotel" from Travel & Leisure for its renovation. The Hotel Jerome's 93 guest rooms and suites have been beautifully redesigned incorporating the charm of the destination with modern amenities for a luxury traveler. Aspen's best new restaurant "Prospect" offers regional cuisine, the iconic J-Bar is a local watering hole serving lunch and dinner daily with classic American cuisine. The new Living Room lobby has been energized with a bar and stylish seating areas to relax and socialize. A new Auberge Spa offers treatments for guests that will soothe and pamper after a day on the slopes or a mountain adventure. Services include twice-daily maid service, nightly turn-down. Convenient local airport and downtown transportation is provided via chauffer-driven luxury SUV. Nestled in the heart of Aspen, this landmark hotel is just a ten-minute drive from the Aspen Airport, a 75-minute drive from Eagle County Airport and less than four hours from Denver International Airport. ... more   less 

Additional Information about Hotel Jerome, An Auberge Resort

Address: 330 E Main St, Aspen, CO 81611-1930
Region: United States > Colorado > Aspen
Price Range: RM2,849 - RM6,903 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Jerome, An Auberge Resort 4.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Hotel Jerome, An Auberge Aspen
Jerome Hotel Aspen
Hotel Style:
#1 Spa Hotel in Aspen
#2 Business Hotel in Aspen
#3 Luxury Hotel in Aspen
#4 Green Hotel in Aspen
#4 Family Hotel in Aspen
#5 Romantic Hotel in Aspen
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“When drinking cocktails in the evening, remember that Aspen already has a high altitude. So, massive hangover-alert.”
 of 5 bubbles LynnV94, 17 Jan 2017 | Read review
“I believe all rooms have a mountain view because the town is surrounded by mountains. But higher floors offer better views.”
 of 5 bubbles Abaminog, 9 Jan 2017 | Read review
“Avoid rooms with connecting doors if you want more privacy”
 of 5 bubbles Olga_Kiwi123, 26 Dec 2016 | Read review
“I didn't stay, I went for an event.”
 of 5 bubbles 543aprilh, 7 Dec 2016 | Read review
“Try to book a suite.”
 of 5 bubbles Randolph66, 21 Nov 2016 | Read review
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