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Hotel Jerome, An Auberge Resort

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#1 of 35 Hotels in Aspen
Certificate of Excellence
GreenLeadersSilver level
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Hotel Jerome, An Auberge Resort
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615 Reviews from our TripAdvisor Community

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Showing 601: English reviews
Chicago, Illinois
Reviewed 3 July 2014

I recently stayed at the Hotel Jerome for the Aspen Ideas Festival. The renovation to the physcial plant is very nice. My room was great. I loved the western flare combined with technology. The food was very good and the service was fast and excellent. I am not sure how about the location in the winter but it was very...

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Helpful?
Thank lovetravelChicago
Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review

Dear LovetravelChicago, Thank you very much for the lovely review of your recent stay on TripAdvisor. I was thrilled to share your review with our team at Hotel Jerome. Thank you also for mentioning our "Responsible Luxury" program which is one of our green features regarding the changing of our guests linens. It is very important to us at Hotel...

Los Angeles, California, United States
Reviewed 21 June 2014

This was probably one of the best weekends at a hotel I've ever had. The staff was so ridiculously accommodating I started to feel like I was staying with a bunch of friends. I ate every meal at the hotel because it was so good and the service surpassed any other restaurants I had previously experienced in the area. At...

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Helpful?
Thank Matt B
Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review

Dear Matt B, Thank you for taking the time to write a review of your stay on TripAdvisor. I was thrilled to read you enjoyed your weekend with your daughter at Hotel Jerome. Please do not hesitate to contact my office directly if we can assist with any future reservations. I look forward to welcoming you back soon. Warmest regards,...

Boulder, Colorado
Reviewed 18 June 2014

Thank you to the Hotel Jerome for the most perfect wedding weekend! From the moment that Lachlan, the bellman unpacked the car, brought us to return our rental car and brought us back to the hotel while getting all my questions answered by various departments in the hotel, I knew that we were in good hands! the staff is so...

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Thank Ljeeper
Reviewed 8 June 2014 via mobile

I had the pleasure of staying at this resort for a business conference. It was top notch in every way, beginning with the driver who picked me up from the airport and gave me a nice overview of Aspen as well as suggestions for local restaurants, shopping and activities. All other hotel staff I encountered were equally as engaging and...

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Helpful?
Thank kathmeyer
Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review

Dear kathmeyer, Thank you very much for taking the time to write such a glowing review on TripAdvisor. I was thrilled to read you enjoyed your stay with us. I appreciate all the lovely comments you wrote about the staff and the quality of service you experienced during your stay. I do hope I have the opportunity to welcome you...

Atlanta
Reviewed 8 June 2014 via mobile

What an amazing hotel! We went to the spa, spent time at J Bar and the main lounge. Service was exceptional. The room was well appointed and the après ski activity was active but not "sceney", which we preferred! They are very good at providing transportation and event help.

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Thank GirlBlast
Aspen
Reviewed 6 June 2014

I have stayed at every destination in Aspen over the last 10 years. You can find comparable accommodations in Aspen, but no one has better service than the Hotel Jerome. The quality of their staff can't be beat.

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1Thank Mike W
Boston, Massachusetts
Reviewed 3 June 2014

I stayed here during a short ski trip to Aspen. Everything about this hotel was top notch. The location, service, atmosphere, history, and dining options were all excellent. If you're staying at this hotel, definitely take advantage of the free shuttle within town if you need a quick lift to any of the restaurants or the base area of AJAX...

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Thank bmalone1982
Los Angeles
Reviewed 30 May 2014

Staff seemed to be trained to go out their way to be friendly and helpful. The hotel physically is extremely well-preserved and renovated; an 1850s treasure. I have suggested that heaters be installed in the bathrooms. Otherwise it is special.

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Thank Dan W
New York City, New York
Reviewed 6 May 2014

My wife and I had the pleasure of staying at the Jerome for 5 days in March and frankly I don't have enough superlatives to do Tony, Adam and their fantastic staff justice. Upon our arrival we were not only upgraded to a lovely suite, but the GM personally delivered a bottle of the hotel's high altitude elixir to our...

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Thank CSDUNNE
Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review

Dear CSDunne, Thank you for taking the time to write such a wonderful review on TripAdvisor. It was such a pleasure to read and share with the entire team. You detailed everything from beginning to end. I am so thrilled you enjoyed your stay with us and look forward to having the opportunity to welcome you back to Hotel Jerome....

Huntington Beach, California
Reviewed 2 May 2014 via mobile

While at the Hotel Jerome I preferred the older part of the hotel, the room seem to be larger and more rustic and very comfortable, The staff goes out of their way to make your stay as memorable as possible. I look forward to my next day at the Hotel Jerome

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1Thank Eric E
Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review

Dear Eric E, Thank you for taking the time to write a review of your recent visit to Hotel Jerome on Tripadvisor. I am thrilled we made made your stay memorable and look forward to welcoming you back again in the future. With warm regards, Anthony DiLucia, General Manager, Hotel Jerome An Auberge Resort

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The newly refurbished Hotel Jerome, An Auberge Resort recently received the "Hot New Hotel" from Travel & Leisure for its renovation. The Hotel Jerome's 93 guest rooms and suites have been beautifully redesigned incorporating the charm of the destination with modern amenities for a luxury traveler. Aspen's best new restaurant "Prospect" offers regional cuisine, the iconic J-Bar is a local watering hole serving lunch and dinner daily with classic American cuisine. The new Living Room lobby has been energized with a bar and stylish seating areas to relax and socialize. A new Auberge Spa offers treatments for guests that will soothe and pamper after a day on the slopes or a mountain adventure. Services include twice-daily maid service, nightly turn-down. Convenient local airport and downtown transportation is provided via chauffer-driven luxury SUV. Nestled in the heart of Aspen, this landmark hotel is just a ten-minute drive from the Aspen Airport, a 75-minute drive from Eagle County Airport and less than four hours from Denver International Airport. ... more   less 

Additional Information about Hotel Jerome, An Auberge Resort

Address: 330 E Main St, Aspen, CO 81611-1930
Region: United States > Colorado > Aspen
Price Range: RM2,038 - RM7,329 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Jerome, An Auberge Resort 4.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Hotel Jerome, An Auberge Aspen
Jerome Hotel Aspen
Hotel Style:
#1 Luxury Hotel in Aspen
#1 Spa Hotel in Aspen
#2 Business Hotel in Aspen
#3 Green Hotel in Aspen
#4 Family Hotel in Aspen
#5 Romantic Hotel in Aspen
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Jerome, An Auberge Resort staff and other travellers.
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Questions? Get answers from Hotel Jerome, An Auberge Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check if your room butts up to a housekeeping closet. That can get noisy.”
 of 5 bubbles mmilo1122, 27 Feb 2017 | Read review
“Book a junior suite king bedroom with a view of Red Mountain”
 of 5 bubbles 866TaylorB, 19 Jan 2017 | Read review
“Stay elsewhere. The restaurant is closed and their J-Bar is for locals only.”
 of 5 bubbles HutchinLA, 17 Jan 2017 | Read review
“When drinking cocktails in the evening, remember that Aspen already has a high altitude. So, massive hangover-alert.”
 of 5 bubbles LynnV94, 17 Jan 2017 | Read review
“I believe all rooms have a mountain view because the town is surrounded by mountains. But higher floors offer better views.”
 of 5 bubbles Abaminog, 9 Jan 2017 | Read review
5 of 5