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DoubleTree Denver Aurora

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DoubleTree Denver Aurora
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910 Reviews from our TripAdvisor Community

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Showing 899: English reviews
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Falls Church, United States
Reviewed 2 days ago NEW

My favorite hotel in Aurora. Good location, helpful staff, nice newly renovated rooms, delicious breakfast and WARM COOKIE! Workout room is great also, bigger and more equipment as compared to some other properties. I will be back!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Steven B
Rio Rancho, New Mexico
HOTEL’S FAVOURITE REVIEW
Reviewed 11 December 2016 via mobile

The staff here is amazing and so caring. I have stayed here many times the past 2 years and I have never had a need that was not met. The staff has laughed with me and cried with me thru many health issues. The hotel is due for some renovations but it is always clean. Laura is a kind and...

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Helpful?
Thank CJD1950
About Hotel's Favourite Review
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you! Thank you so much for your compliments about Laura and our team members here at the DoubleTree by Hilton – Denver/Aurora. All of us are thankful you have been with us through these 2 years and hope we have helped make things easier for you during this tough period. Please, when you are back with us, let me...

Canton, Michigan
Reviewed 3 days ago NEW

The hotel was in the middle of updates. This being said the hours of scheduled construction was reasonable for relaxing after training sessions. The staff is very friendly and professional. It was a pleasure to deal with them.

Review collected in partnership with DoubleTree by Hilton
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Thank marksQ7496XH
Portland, United States
Reviewed 3 days ago NEW

The guest rooms at this hotel are terrible. Stay anywhere else. The rooms had carpet stains all over them and the furniture had laminate that was peeling up in several locations. The shower valve was extremely temperamental and it was difficult to find the optimum temperature without being too hot or cold. One morning, there was no hot water.

Review collected in partnership with DoubleTree by Hilton
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Thank robertfI3627MU
aurora, United States
Reviewed 3 days ago NEW

Staff were amazing, hotel condition was garbage, sub-par. Door handles and knobs were falling off. The hotel looks like it was built in 1999 and never updated. For $140/night I was not impressed. The cookies were great, the breakfast was amazing for the price (FREE) Internet is horrible, hope you don't have any work to do online. Couldn't stream anything...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank A547NLchristopherh
Oklahoma City, United States
Reviewed 3 days ago NEW

Please start cleaning the rooms. They were dusty and sticky. I am not sure what was on the table tops. It was horrible. I tried to clean the area, but no luck. The smell was horrible. I purchased some Lysol and spray, but that did not help. The floors had not been vacuumed.

Review collected in partnership with DoubleTree by Hilton
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Thank 590velmac
Portland, United States
Reviewed 4 days ago NEW

The hotel is falling apart. The room had urine stained carpet. Fire alarm went off. The sheet didn't cover the mattress. The room was falling apart. Stay anywhere else. I have stayed at 1 star hotels and this is way worse.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 502dustinh
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Truly, I am sorry you did not have a better stay. And, thank you for your comments as hearing directly from guests is very important. I apologize your guest room failed to meet both your and my expectations. Please note that many positive changes are underway as currently we are making improvements throughout the hotel, including guest room upgrades. Please...

Loveland, Colorado
Reviewed 1 week ago via mobile

The Doubletree is in the process of remodeling which I can only imagine what a challenge that would be while remaining open for business. The hotel itself is in a great location, it's large, bright, and open our room however was another story. We had two very small "queen" beds, the mattress hung over the bed frame, the furniture was...

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Helpful?
Thank Jennifer S
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you for your review as it is appreciated. I am sorry for the frustration and disappointments your encountered while with us. I apologize our front desk team member did not make you feel welcome and for the condition of your guest room. As you noted, we are making improvements which include increasing the size of beds in rooms with...

Atlanta, Georgia
Reviewed 1 week ago

I stayed in this hotel for a few days and the staff was amazing. I was home to attend a funeral which was emotional and stressful. I mentioned this in passing while checking in and there was so much compassion shown to me and my family. We even received a note later with kind words and a small tray of...

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Helpful?
Thank KUCfitchick
David G, General Manager at DoubleTree Denver Aurora, responded to this review

All of us here at the DoubleTree by Hilton - Denver/Aurora are so sorry to hear of your loss. I’m glad we were able to show you care and comfort during this difficult time. And, thank you for your kind words about our staff. Albeit under different circumstances, we will soon have the pleasure to serve you again. We look...

Philadelphia, Pennsylvania
Reviewed 1 week ago

The staff were very nice, however the hotel is in the middle of a renovation. Lobby and elevators not great. Room had old carpet and dirty curtains. Would not recommend until renovations are completed and other reviews are up. Location is only good if you need to be in Aurora.

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Helpful?
Thank Krista H
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you for your review and for your compliment about our team members. And, yes, we are presently working on improving our guest experience. Many things are changing our the hotel. If you would like updates on the status of the renovation or if I can help with your next reservation, please feel free to contact me at david.garon@hilton.com.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Attractive Suburban Hotel in glass-&-brick building with 6-story Atrium. ... more   less 

Additional Information about DoubleTree Denver Aurora

Address: 13696 E Iliff Pl, Aurora, CO 80014-6512
Region: United States > Colorado > Aurora
Price Range: RM437 - RM932 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Denver Aurora 3.5*
Number of rooms: 248
Reservation Options:
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Also Known As:
Doubletree Denver Aurora Hotel Aurora
Doubletree Hotel Denver Southeast
Doubletree Hotel Aurora
Hotel Style:
#7 Business Hotel in Aurora
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Denver Aurora staff and other travellers.
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Charlotte, North Carolina
over a year ago
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Los Angeles, California

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Questions? Get answers from DoubleTree Denver Aurora staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wait until this hotel has made some renovations.”
 of 5 bubbles D9591NRhelenw, 21 Jan 2017 | Read review
“tell the front desk exactly what you want politely”
 of 5 bubbles gmarposon, 17 Dec 2016 | Read review
“Get a room on the second floor or you have to waste minutes to jump in the only working elevator”
 of 5 bubbles ZECAmafeu, 9 Oct 2016 | Read review
“If you stay, ask for a west side room which has good view of the mountains, or east side if you like the freeway.”
 of 5 bubbles stevet689, 10 Sep 2016 | Read review
“Higher Floor and rooms with mountain view”
 of 5 bubbles Sherry_Geek, 31 Aug 2016 | Read review
5 of 5